Paycor Perform Software

4.36 / 5 (1,511)

Our advisors have recommended this product 90 times in the last 30 days

About Paycor Perform


Paycor’s Perform is an integrated cloud-based software suite that offers functionality to encompasses the entire employee lifecycle - from recruiting and onboarding to time and attendance management. Collectively, the solution offers tools for managing recruitment, hiring, payroll, onboarding, tax compliance, time& attendance, benefits and compliance reporting activities.

With Paycor Applicant Tracking System, businesses can streamline their recruiting activities. Recruiters can track prominent candidates, track communications, schedule interview rounds, initiate onboarding and more. HR teams can manage payroll process, process tax deductions, file compliance requirement and distribute benefits and more.

Paycor also offers time & attendance tracking feature, which helps businesses to automate tracking employee hours. HR teams can further integrate employee payroll information and their actual working hours, which helps businesses in automating their payroll distribution process.

Administrators can configure workflows and distribute permissions to various users according to their business's roles. The solution is suitable for small to midsize businesses across various industry verticals.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,511 Reviews of Paycor Perform

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(795)

4 stars

(531)

3 stars

(134)

2 stars

(32)

1 stars

(19)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 1,511 reviews

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February 2015

Tami from Salina Area Technical College


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

Payroll, Attendance Tracking & Benefits Made Easy!

Pros

It's hard to pick out a single thing. The ease of the payroll processing is so nice. I really like that I can access the employee record from the pay data grid. This gives the ability to view an employee's earnings and deductions, figure out what might need to be adjusted, make the adjustment right in the pay data grid, and recalculate the check!
The time and attendance is a great tool for tracking time off and scheduling different leaves for our staff, and it's easy to make a change to the reason or day if needed. The HR piece of Paycor has simplified things for me in that I have changed our benefits to an online enrollment (fabulous). I've utilized the forms and documents section for a central location to refer all employees to, and the company news lets me put time sensitive materials on there.
Paycor has been very easy to work with and extremely helpful. I like having a specialist for each piece of the product; I can call and present my problem without having to be passed to five different departments. They are prompt in resolving my problem and very courteous.

Cons

I would like to have the ability to create quizzes to send out to employees that can be tracked on their employee records. I currently use the surveys for some of this but wish there was more functionality with the surveys. We are now using the performance review portion, and I wish there was a way to exclude the weights since we don't use them, although I did find a workaround.

October 2016

Tami from Salina Area Technical College

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Not just the product, the employees care!

Paycor has exceeded my expectations time and time again. The customer service is fantastic! Having a dedicated specialist for each application makes things so easy when I have a question. This saves time on having to ask the question and risk being transferred to someone else. My specialists are always so kind and helpful, they are very patient and do all they can to help me. Paycor is also a company that listens to the customers. Not all companies have the same needs but with Paycor you have the ability to make suggestions for changes and they really do monitor these and make changes. Every quarter they have updates of things they have changed or improved. It is nice to have a company that strives to make it customers jobs easier. The software itself is easy to navigate and use. I have found the reporting feature to be of great value. I have several reports that need to be customized, this includes the order of the columns, adding formulas and sub-strings, to detailed employee information. My specialist helped me create a report for our workers compensation audit which saved me over 8 hours of work! I have also been able to customize reports that I need to run once a year, it is so nice to just be able to go in an hit "run report" and it's done. Paycor also saved me a lot of time and concern last year with the 1095 forms. My specialist worked with me to ensure all the information was correct and then Paycor took care of the rest. What a relief that was, I didn' t have to worry about missing any deadlines or mailings. If you aren't using a payroll provider or you are looking for a different one I would strongly encourage you to contact Paycor as they are definitely a top notch company!

Pros

The ability to run custom reports, the ease of the software

November 2016

Alison from Advance Services, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

time saver and very user friendly!

I have greatly enjoyed the features that Paycor Perform has to offer. Using this system, I have been able to save hours of work every week in my processing of payroll and maintenance of employee records. The system is easy to understand and navigate. Our payroll specialist has always been there to help answer questions and guide us through new processes. I also love all the reporting options that are available. I can customize and share reports with others in my department. I also love that I can schedule reports to run and e-mail out. The HR module has greatly helped streamline our benefit and and HR management. Employees are able to view and manager their own profiles, which again saves a lot of time. Overall, I have been very happy with Paycor Perform and the benefits it has provided to our company.

Pros

Ease of use, accessibility, integartion between modules and some options for customization

Cons

There are areas of reporting and employee record set up that I wish i could customize more. also, we tend to have disruption in our scheduled reporting when there is a Quarterly Update. Also, the implementation process was bumpy at times in terms of time frams and communications, but at the end we were very happy with the product

June 2018

Dione from Sisters of St. Benedict

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Paycor Perform is my first system of this type

Aside from the following issues, I've had some very friendly & helpful service. I do not have other experience with programs/companies like this to compare functionality/quality so it is really difficult for me to discern some of the ratings. 1) Some people in the same departmental/hr vs t&a vs payroll areas do things differently so if your rep is busy and doesn't respond to your e-mails for a week, a new person does not understand some of your functions. 2) I've had trouble with my reporting features not providing correct information and it worries me that there might be even more higher priority type items that are also not reporting or working correctly. 3) The two sides are not cohesive, such as calling someone a manager on one side and a supervisor on the other. I like that you can make them two different people, but calling them different names is confusing.

Pros

Almost always receive friendly helpful service. There are many options for customization. Mostly an easy to read and use interface.

Cons

If you don't set it up, some of the additional benefit/functions are very difficult to understand. I often have trouble setting up various items and would like to have a preview/test button before I share something to everyone, etc. The "OK" button after punching in/out is causing many double punches from people pressing Enter on their keyboards. Many employees complained for the lack of insight & instruction to the changes on this when they were made and do not think this particular interface is user friendly.

October 2016

Jennifer from Global Graphene Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2016

Great Customer Service!

The online Paycor platform is user-friendly and intuitive. Anyone who has worked in any type of payroll environment would find the platform easy to navigate with very little instruction. There are features that I do find to be superior to ADP, the payroll service I have previously used. I like how the employees are organized and the ease with which I can navigate from employee to employee. I also like the payroll process itself and how pre-post reports are available much more quickly than similar reports were available to me when using ADP. Finally, and most importantly, the customer service\support is far superior to ADP. With ADP, there was a customer service line to call and you would be routed to the first available representative. Sometimes you would get a very helpful, knowledgeable person. However, sometimes you wouldn't. And you would never get the same person twice, even if you had to call in again regarding the same issue. So, you would have to waste time either explaining again or giving the rep your case number to look up and wait while they review case notes. And they were not allowed to provide their direct contact information; you always had to call the main number and take the representative you got. But with Paycor, you have a dedicated representative that you can reach via e-mail or phone. This saves so much time for everyone because they already know about your business and your payroll and can help quickly and easily. Also, if an issue you have had before arises again, you don't have to explain it all over again to a new person. I have only been working with Paycor for about 4 weeks now and I am already completely satisfied with my experience.

Pros

Ease of use, intuitive, presentation of database information

Cons

Cannot delete many things once they have been put in. For example, I made a mistake on someone's direct deposit record. I chose the incorrect deduction code on a direct deposit. I could not change the field once it was populated and saved. So, I had to turn that direct deposit off and enter the new correct information in a separate record. Would have been much easier to be able to edit that deduction code on the existing record.

December 2018

Cesar from UNIV-Politecnica Territorial de Aragua

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Paycor's a vital element for the efficient management of human talent from the web

The organization has optimized from the work per hour required in reality, as the development of data that allow you to optimize the preparation of the payroll and therefore the accounting and finance of the company. In addition to the Paycor applicant tracking system, the company has been able to optimize its recruitment and selection of qualified personnel.

Pros

The software is very useful because its integrated tools provide me with a virtual environment to manage from its graphical interface the assistance of the staff, as their time of stay in the premises, in addition the graphics tool allows me to generate basic inputs for the construction of the reports that the other instances of the organization require in terms of the need for personnel and the preparation of the payroll. It is very good because it is also compatible with several operating systems such as Mac OS, independent operating system, Windows 8.

Cons

The difficulty has been in reaching the precision levels of automating the tracking of employee hours based on their actual work hours in the company and although administrators can configure workflows and distribute permissions to several users according to the roles, his workstation is cumbersome at the system level to translate all those variations of the programming that the tool has with reality.

September 2018

Nathan from CareerSource Florida

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

HR in the Cloud

Moving from ADP was a vast improvement, even with the note cons. Paycor is comparatively modern and offers a more robust platform for HR needs in the cloud. Employee satisfaction with recording time, leave, and access to forms and legal documents improved dramatically with Paycor.

Pros

It offers broad coverage of HR needs, including tracking time and leave, payroll processing, access to legal forms and employee files, etc. Paycor has seen marked improvement over the years I've been using it, now sporting a useful dashboard that presents the most-needed information at a glance. I like that when I log on I'm immediately presented with my leave balances, the date of my next paycheck, and access to the individuals that report to me. The Paycor interface is easy to navigate, place oft-accessed categories in logical places. Coming from ADP, Paycor was a huge step forward in functionality and ease of use.

Cons

While the worksheet for entering leave and time worked has been redesigned, the employee management area (where a supervisor approves leave, time cards, and tracks employee projects) remains dated and does not match the rest of the site. The form for recording employee progress toward goal completion and completing employee reviews allows only three types of fields, lacks conditional logic, and does not port employee entries to the supervisor rating form. These areas need a lot of work before Paycor becomes a true one-stop shop for our HR needs.

October 2016

Carla from VoiceNation, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Paycor Perform, Time and Attendance, and ACA Reporting

I have used several different payroll programs and Paycor is by far one of the best programs for small to mid-size companies. Your support staff is knowledgeable, professional, and friendly. Your ACA team walked me through the setup and import process. They reviewed my information and assisted me with any errors. They explained things as clear and concisely as they could in an area that the lawmakers are still trying to figure out. Emily Adkins is our current customer service rep and is fantastic!!! She has practical knowledge both from a user and support point of view. She has shown me other capabilities in the program that I didn't even know existed. The only area that I think could use some work would be in some of the features and functionality as well as the reporting. Since the upgrade last year, performance has dropped and it takes longer to generate reports. The program does not seem as stable as it was a year and a half ago. There is a lot of ambiguity in how some of the state taxes are calculated. I have been unable to foot your calculations to either the GA tax tables or their formulas. It is difficult to pull employee information for employees that were active any time during a time frame without including actual payroll data. Overall I think the product is great, your team is great and I would definitely continue using your product for years to come.

Pros

Definitely the support and CSR team. The UI is pretty good too.

Cons

Some of the setups for earnings and payroll deductions are not clear.

May 2014

Tami from Salina Area Technical College

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2014

Best product on the market!

This is a great product! The ease of the system goes above and beyond my expectations. I love entering a new hire into the HR piece and everything is ready to go in payroll. There aren't a bunch of screens to go through, you scroll down and enter all information at once. Payroll is a breeze, we import from time and attendance, I'm alerted of warnings and a report of imported hours that may not match how an employee is set up. This is a huge help in correcting errors before the final import. Managing employees is simple, easy to find, update, and employees access their records. You choose what employees see and change, this helps with paper reduction. Last year was our first online benefits enrollment. My HR Specialist was fantastic helping set this up. We had some special rules; they helped me get it setup. Employees use Paycor to find information about benefits, plan details, coverage, contact info, websites, etc. This allows more time to focus on other areas of my job. It takes a little time to get everything entered and uploaded but worth it. The Performance Reviews were a little trickier, some things are required that we don't use, such as weights. You aren't able to pass this step unless something is entered, I'd rather it be optional. I created a rating group and wasn't able to remove it. Our supervisors really like it, there is room for improvement, we'd like employees to upload goals and achievements without having to rate themselves, if they don't do the self review it doesn't appear they can upload their information for the supervisor, but the supervisor is able to upload the information. I just started using the Recruiting section. I'm excited that to move to a paperless system for the supervisors to review resumes. I've only entered a few positions and the biggest drawback is I am not able to copy and paste the job description into Paycor. This makes the process time consuming to retype each one, but I like what I see with the ability to connect applicants to specific positions. Overall I really like Paycor's system and look forward to the changes and improvements they continue to make. They have a feedback system you can post changes you'd like to see and you are able to vote on what others have entered. Having a different specialist for each part of Paycor is great; the customer service I get from them is outstanding! If you don't use Paycor you are missing out on making your life easier.

August 2018

Ken from Agape Home Healthcare

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Paycor Perform truly Performs

Pros

Paycor is rich in functionality. It does a great job in time keeping and has performed for payroll flawlessly once the bugs were worked out (which are inevitable when converting to a new system). Just about everything can be tweaked and changed to conform to a companies policies. You can drill down deep to give customized access to companies, groups, and even individuals in that you can assign a group to an individual, then customize their unique profile to give them access to the specific functions they need. The reporting is about as complete as you could want. There are standard reporting templates for just about anything you need, then you can customize these or build from scratch and keep the reports you want to use on a regular basis. Their help desk people are amazing and respond quickly with solutions. They are not hesitant to bring in other help desk employees if the answer is outside of their knowledge base.

Cons

Because the program is so rich in features, sometimes you need to use the 'Help' features to learn how to do something new, or refresh yourself. The 'Help' feature leaves a lot to be desired. When you search a feature, you usually get mostly questions from other users and even if you are very specific on what you are searching for, you often have to dig through a few pages to find your solution.

February 2018

Tracie from Volunteer Florida

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Paycor handles it all and saves time and money for our organization!

Paycor is a one-stop shop with our organization, it manages our time and attendance as well as all our payroll processing and handles all the payroll taxes and filings as well as employee W2's. It is easy to use, they provide exceptional customer service, and it saves time each time you process payroll! It is very cost efficient and allows you to focus on other aspects of your job because they handle it all!

Pros

That it handles all payroll processing tasks, its affordable, and the customer services is phenomenal! They are always ready to assist you and they do so in a timely manner, you don't have to wait around for hours or days, they are ready immediately to handle all your needs no matter what and if they do have to get back with you, it is within a very small window of time usually with in the hour.

Cons

Some of our reporting needs were not addressed, but we have been able to have them create custom reports for us, instead of us being able to create exactly what we needed.

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Perfect for when I was a small business owner.

Pros

I used to use Paycor on a previous company that I owned with a lot of salesmen and technicians. I switched over from trying to manage the payroll on Quickbooks to Paycor and I’m glad I did. Paycor is a simple to use payment software solution to track, schedule, and pay all of your employees. The had a couple problems when I first began and the customer service was very helpful on guiding me to the solutions that I was looking for. We had some employees that were hours and some that were salary. The time stamp feature on this is simple to use and keep track of the hourly employees. It is nice because you can customize user privileges depending on the person. My sales manager needs higher privileges than my normal sales people. You can customize the reports and choose from a multitude of templates for these reports.

Cons

Some of the features and functions are little difficult to grasp right away. I would suggest calling their customer service to make sure you are utilizing everything on the software.

October 2016

Katherine from Physicians Ambulance Service

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2016

Physicians Review

I get frustrated with the service. I am a customer who pays you approximately 10K plus a year for service but does not use your tax service because we pay taxes when due and do not want to prepay them early with your service. Because of this representatives have told me they will not answer questions about the tax returns, which you prepare and send to me. I am a paying customer that deserves service and many times the responses I receive are unacceptable. Honestly, it depends on who I am talking to because I have found that I get different answers based on who I speak with. I am not a fan of the support I received at all. I asked paycor to modify the GL report and was told it could not be done. The GL report is a report designed for our company and specific to our company. The answer is incorrect and unacceptable. Any report should be modifiable as it is used for our purposes only.

Pros

user friendly

Cons

I have to go back to manage employees if I forget to modify something and I am already in the paygrid.

October 2016

Shirley from Dakkota Intergrated Systems

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Paycor All in One HRIS

We switched from ADP to the Paycor platform 3 years ago and couldn't be happier with the decision to change. It was scary but Paycor was unbelievable through the whole process. We have improve our payroll processing time and accuracy unbelievable. We can run additional payrolls at any time ourselves, add new departments, job titles, etc all with no hidden costs and the immediate access for payroll journal previews make it a great platform. Paycor reporting is super easy to use and the ability to schedule reports to run daily, weekly, monthly is a huge timesaver. We took the leap and implemented carrier connection and Online Open Enrollment last year and couldn't be happier with the results. We also implement Self Service for our employees which our employees greatly appreciated. They now have access to their accounts and can make changes 24/7. Utilizing Paycor has streamlined our processes and improved us overall. We look forward to implementing more Paycor modules. Best of all their upgrades are based off our their customer feedback and suggestions.

Pros

Ease of use and the great customer service.

Cons

None

July 2018

Naomi from First City Monument Bank Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Paycor listens to its users.

Pros

Paycor is easy to use for the most part, user friendly and greatly aided by its intuitive nature. Paycor is really customer centric , and over the past two year ; my team has made one or two recommendation to Paycor and we were happy to see it used in their next upgrade.
We even had a sales representative assigned to my company ,to help us overcome obstacles when they show up. From recruiting new team members ,accessing records accurately , on- boarding them ,to managing our payroll ; Paycor has become an important part of our internal processes.

Cons

Paycor's custom reports is for the most part very difficult to understand ,especially for users who have just a few months experience using Paycor. I will like to Paycor to introduce video tutorials to guide users faster, in situations where they miss their way using Paycor.

June 2018

Deidra from First Baptist Church OFallon

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Easy to use

Pros

Very easy to use, easy to check your work, quick payroll turn around time. Entering new employees is easy. Updating automatic payroll deductions make sense and when doing a group of employees for the same deduction, it is easy to update and make changes. When I call in with a problem or question, I always get a live person quickly.

Cons

I wish there was a way that when processing payroll, I could get to a person's time card to check hours more quickly. When I'm in the process of payroll and something doesn't look right or there is a big difference in hours and I'd like to check the hours, there is no easy click to bring up the employees time card. I get out of the processing, go to manage and then the person then the time card. I just wish there was a way to do that process more quickly.

December 2018

Nick from Total Home Remodeling

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Fine, not great

All in all, it's fine. It is a fairly simple way to track time and location when punching in and out. There seems to be some fluff to the interface that takes the place of what could be more useful options.

Pros

Overall, it is pretty simple to use once you get the hang of it. The ability to add notes to your punches is very helpful and punching in is done fairly quickly and simply.

Cons

This software can take a while to launch and begin. It also has multiple options when punching in/out (like working/lunch/etc.) but they all seem to do the same thing. There is also a default setting that will automatically add a 30 min lunch in after a certain amount of hours worked and it does not overwrite itself if the employee later punches in and out for a lunch. This had to be done when auditing the time cards

October 2016

Craig from CompDrug

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Certain features work great, but using the time & attendance not always easy

While I like many of the features in Paycor, when combined with HR & Time and Attendance some of the features such as workflows in HR do not always sync every field. Using Time and attendance is not always easy for some of the employees and supervisors to use and the descriptions for a supervisor to approve a time card is "Locking" a time card not approving which adds confusion for some supervisors.

Pros

Low Cost including HR, Certain reporting features are very helpful

Cons

Time and Attendance system not user or supervisor friendly, certain workflows do not include every field that actually needs to be changed when an employee changes from part-time to full time and other issues

October 2016

Colleen from Center for Digestive Health and Nutrition

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

A Superior Product

We transitioned from ADP to Paycor two years ago. Overall, I have found the quality of the product to be excellent - from the team responsible for the transition through the new and improved platform we use today - "Paycor Perform". Customer support is superior. Whether or not I reach out to our "dedicated" support specialist or just someone who is available when my specialist is busy, I get an answer quickly if not immediately via telephone call or email. Detailed screen shots and instructions are almost always included in Paycor's email responses, leaving little or nothing to the imagination. As a result, cases are quickly resolved and the documentation provided becomes part of my personalized reference guide. Every aspect of the Paycor platform has been well planned with changes rolled out over a period of time that allows users to become familiar before having to "jump in". For instance, not only did Paycor introduce training on the IRS/ACA employer mandated reports (Forms 1094 and 1095) well before the data collection period began, but they also assigned a dedicated specialist for this transition. This provided me with a level of knowledge and understanding that enabled a nearly effortless transition. I've found their training and their support to be top notch. We went from a time clock system which included binders full of documentation for missed punches and PTO requests to a web-based system that requires no paper documentation. In addition, the checks and balances that were once performed by one person (the Payroll Manager) are now allocated among several supervisors, which reduces the average payroll processing time and focuses employee time management responsibility back to the supervisors. Finally, it is important to note that these improvements have all been accomplished (with more to come as time permits) at a lower cost than that charged by Paycor's predecessor! A more satisfied customer will be hard to find!

October 2016

Jean from SBT, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Comfortable

We have been with Paycor for several years now. We are approaching a steady count of almost 300 employees so the system makes it easy to process new hires and all that we need for payroll and ACA functionality. I do stress a little every time my account representative changes as we become comfortable with a particular individual and it gets difficult to adjust to the new...The really good ones seem to get promoted or moved and we get rookies and start all over... Overall, there are a few things in the Paycor system that could make it more user friendly, but overall is a very good system.

Pros

Somewhat user friendly

Cons

Could have some functionality that could eliminate inputting data