QuickBooks Full Service Payroll Software

QBO helped our medical practice immensely during our first year of business. I feel like QBO enabled our business operations to run smoothly and efficiently. Working with QBO also taught me a lot about accounting in general and gave me confidence as a practice manager. I strongly recommend QBO for individuals who are new to accounting. I have always felt like a valued customer and I am glad that we chose to use QBO for our accounting needs.

Pros

We opened our medical practice about one year ago and started out with QBO from the very beginning. As a practice manager with limited accounting experience, I was really intimidated at first. I give credit to QBO for turning this around, however. The QBO interface is very clean, easy-to-use and intuitive. On top of that, there are several well made educational webinars & instructional videos/articles that simplified my understanding QBO & accounting in general. To go even further, the customer service is amazing. I have called them with questions on a number of occasions and the QBO reps have been some of the most professional, knowledgeable, patient, articulate, and courteous phone agents I have encountered. Even with challenging situations, I have always felt well taken care of by QBO.

Cons

We have run into a couple of minor glitches, but nothing major. For about a month, we kept receiving automatic error emails that told us something was wrong with our account billing when there wasn't. It stopped after a while, but we did have to call multiple times and try different fixes with the reps. The only other problem is that a couple of months ago our transactions stopped automatically streaming into QBO. We weren't able to fix our bank connection through QBO and it became a hassle getting our bank involved. I do want to note, however, that our bank was difficult and unpleasant to work with, but that QBO was really great and I felt that the QBO representatives truly took the time and effort to go above and beyond to help resolve the bank account reconnection issue.

Pros

It does the work of 10 people with the click of a button!

Cons

It can feel overwhelming with all the initial set up.

Pros

QB Online has given our company the capability to work remotely and still be able to access all we need through this software. Often times, we have found ourselves needing for draw up bid proposals, check past invoices, and submit payroll while away from the office desktop. QuickBooks Online allows this flexibly to access this information from anywhere with wifi. It also allows several employees to access the information at the same time from varying locations. We have been using this software for nearly 8 years and we have not intentions on using anything else. All accounting duties are done through QB, reconciliations, payroll, payroll taxes, balance sheets, monthly reports, etc. Beyond that we use it for providing bid proposals to our clients. We can easily access past proposals and create invoices directly from them. It has offered us a perfect solution for our accounting and pre-construction daily tasks. QB Online also has the capabilities to sync with TSheets, an employee tracking software that has made the usage of QB online even more user friendly when importing timecards and customer reports.

Cons

Overall, the software is great, however, we would like to see more variety in the bid proposal formatting.

As a non-accountant with no formal education in book keeping or payroll or anything related to that, quickbooks is easy to learn and manage. A general knowledge of terms and how things works is helpful, but it is really simple - especially with payroll and e-payment for taxes. So much simpler than keeping track of when everything is due manually.

Pros

Payroll. It is so simple. I have around 60 employees and entering their times and pressing "submit" is the easiest part of the payroll process. Especially with direct deposit. It's actually enjoyable! I would suggest an email feature when payroll is processed (the way Quickbooks Desktop does) - its nice to add comments to employees paystubs that way.

Cons

When I am processing my quarterly taxes, there is not 1 report that gets me all the employee information I need for our local taxes. I end up printing 2-3 different reports and have to reference all of them for each employee. The reports don't export very well to excel so it would be difficult to combine things that way too. They way it does is hard to find and sort information - should be in a chart layout instead.

Pros

A complete accounting and financial management software for small businesses. Can also be used for big business as well. Many advanced features. And cloud backup. Safe and secure.

Cons

Very detailed features which are complicated and needs so much time to learn and understand. Needs good customer support.

Quickbooks online has made it easier to accomplish accounting tasks from anywhere ,and across multiple devices,without having to be physically present in the office.

Pros

I like the ease with which I am able to access Quickbooks,primarily because it is cloud based.Thus allowing me get important task done from anywhere,provided I have got good internet connection.I also find Quickbooks very user friendly and intuitive to use,further accompanied with a short learning curve,which has in turn has led to less financial budget being expended to training staffs to use this program.
Integration with other day to day software we use at work,makes Quickbooks a lovable tool to use in the workplace.

Cons

It is a mess trying to use Quickbooks online with a poor internet connection.

I can't recommend Quickbooks highly enough, whether online or desktop based.

Pros

Quickbooks online takes the good, standard functionality of tradition QuickBooks, and brings it all to a digital, "online" format. As accounting software, Quickbooks is the best. Simply put. Now, the ability to access it remotely makes it a much better option for those working on the go.

Cons

Quickbooks takes some getting used to. There's a pretty steep learning curve, for anyone not familiar with the software. Additionally, there are limited users on the online program (expected, but still a limitation).

Pros

It's so easy to use and very easy to learn. Best product on the market!

Cons

Could maybe use a little more information of how to help.

Pros

QBO has a pretty good interface. For the most part it's easy to navigate around and intuitively do what you need to. It's great with bank feeds (something I've had problems with when using competitors) and has a good set of ready-to-use reports. QBO also has a pretty decent app store where you can find additional features provided by 3rd parties (some free, some not).

Cons

The biggest downside for me is the lack of customization available to reports. It's surprising the number of things that can't be done with the QBO reports. For example, being able to compare to more than one past month, being able to change the layout, or adding custom columns or formulas.

Pros

Automated import of bank and credit card transactions

Cons

Each plan is per company. It gets pricey really quick if you have multiple companies working under the same umbrella.

It's a great platform that we(our hospital director and I) can use in hospital, but our accounting firm is able to track everything on their side as well.

Pros

It's an easy interface. It wasn't hard to learn, and I haven't had any real troubles with starting it.

Cons

Something strange happens when trying to enter checks. We have to use the WRITE check feature through quickbooks and can't just enter manual checks through the chart of accounts because it doesn't reconcile properly if entered manually and not written through quickbooks.

Pros

the overall program and software is awesome with lots of organized planning and features

Cons

customer service is not helpful at all when things go wrong

Pros

The best thing about quickbooks online is the ability to view your account anywhere anytime!

Cons

There is quite a steep learning curve - I recommend taking an online class or a local training class to familiarize yourself with the software.

Have had a great experience with quickbooks online and I would recommend it to any of my business colleagues that run small businesses.

Pros

What I liked best about this software to start that it is easy to learn and user friendly.
I love that I can maintain a customer data base and keep up with my invoices. Being that I work with a travel agency, and I am constantly on the go, Its great that I can access my database from just about any where.
Its going to be great with tax season right around the corner. I have been able to save so much valuable time with Quickbooks online, while tracking my expenses and mileage.

Cons

I don't really have many complaints or issues. This has been a great tool for me so far. I would like it better if I could sync more accounts, but I am able to maintain with what I have right now. the add-ons can be a bit costly but you get what you pay for. I havent had to contact support but a few times since I started using Quickbooks Online, The first couple of times the reply was slow from Customer support but once I was in touch they were terrific.

Exceptional. I use this software every day and highly recommend it to anyone who has a business.

Pros

I use this software all day every day. I know it inside and out. It is the best software for keeping your books accurate and it is super user friendly. There are plenty of reports to access and you can have up to 5 users. Excellent value for the money. You can pay one annual fee or a monthly fee.

Cons

I would like for this software to keep advancing and adding more companies that it "talks" to. I absolutely love QB online!

Business problems solved: accounting, tax and financial understanding of business

Benefits I've realized: the flexibility and ability to manage various different financial aspects of a business

Pros

This software has been extremely helpful in getting my dads business organized and up and running from a financial/tax standpoint.

Cons

There are some functions within the tool itself that makes it tricky to manage multiple users and easily the UI could be improved.

Pros

Easy to use, very friendly, good support, well organized, easy to manage and learn without expert training

Cons

Not in love with the accounting system its kind of complicated, but i don't use that part very much.

Helps to get adequate financial picture of business and track expenses, helps to plan for future.

Pros

Ease of access, can log in using google account as well as regular login credentials. Easily integrates with payroll company Gusto, and payment processing Stripe. Great training videos and support through accounting firm as well.

Cons

Not entirely intuitive to find where errors or corrections are, and could do a better job at automatically identifying source of expense as synced from outside accounts.

As a manager of a busy veterinary hospital , I have found Quickbooks Online to be priceless.

Pros

The layout is extremely user friendly. I am a new user and have found it very simple to navigate.

Cons

I really have nothing bad to say about the online version.

Pros

Product is intuitive and easy to use. It has a beautiful design and built-in help search.

Cons

Various bugs and crashes which the company doesn't always address in an appropriate manner.