What is SchoolKeep?

SchoolKeep is a cloud-based learning management platform that helps companies direct their internal, customer, and channel partner training processes. 

SchoolKeep’s online course creation feature allows users to develop self-paced courses, embed surveys, assignments, and other forms of multimedia, and develop discussion boards and quizzes. Businesses can brand every element of their online training courses via the software’s white-labeling options and site editor. The reporting module allows trainers to see the progress of each learner, gain access to sales data reporting, and see what they can do to improve the content of their curricula, and teams of trainers and learners can be managed within the same platform. In addition, the eCommerce t...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

17 Reviews of SchoolKeep

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

March 2018

Max from Total Dealer Compliance

Verified Reviewer

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Excellent LMS

Ease of use, certification feature, and great support.

Pros

Northpass is really easy to use and their support makes all the difference in the world. They constantly add new features that make it even better.

Cons

I wish their was auto renewal feature for courses so learners can take them on quarterly, semi-annual, or annual basis.

March 2018

Kaitlyn from Shopify Plus

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

The customer experience and support is what really makes this solution shine!

Pros

The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.

Cons

This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.

Response from Northpass

Replied March 2018

Hey Kaitlyn, Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine. We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration. Thanks again for taking time to share your thoughts on Northpass! Best, Peter

October 2015

Terri from Forensic Training Unlimited

Time Used: Less than 2 years


Ease-of-use

5.0

Customer support

2.0

Functionality

2.0

October 2015

Started with SchoolKeep

Pros

As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

Cons

Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.

August 2017

Sean from Peerspace

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

SchoolKeep has allowed us to scale new user onboarding while keeping the the team small

Pros

Setting up our first course to train new users was fairly easy. One of the limitations our team had in mind when evaluating LMS options was that our central operations team would need to roll the new process out without any engineering help. Our scrappy 2 person (at the time) Host Success team was able to successfully pull that off and users have responded well. The structured way in which SchoolKeep allows us communicate learnings and marketplace guidelines has not only enabled us to keep up with increasing demand, but has also made a dramatic impact on team productivity and user engagement. We're able to onboard new users quicker than we ever have, without sacrificing the quality of the onboarding education and process.

Cons

No major cons from our point of view. We've had a few technical hiccups using some of the more advanced features, but the SchoolKeep team has been quick to look into those. As a startup ourselves, we definitely appreciate their support, willingness to listen to feedback and regular updates to the product.

March 2018

Ramon from Cabify

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

We have used Northpass for over 6 months and the experience couldn´t have been better.

Pros

- Flexibility from the customer service (24/7) - Customized platform - Endless learning possibilities (pdf, ppt, audio, video, quizzes...)

Cons

- Would like some kind of foldering to help the organization of the different courses.

Response from Northpass

Replied March 2018

Hey Ramon, Thanks for leaving a review! Customer success is a top priority for us, so it's great to see you achieving your goals. I'm glad to hear our course builder gives your team the ability to create a wide array of training content. We understand the need for some more organizational tools, and I'm happy to report that we're working on some great new features in this area. Our product team always appreciates customer insight, so I've passed along your comments. Thanks again for taking time to share your thoughts on Northpass. Best, Peter