

Dashboard


Supported Operating System(s):
Web browser (OS agnostic)SmartSearch is a cloud-based applicant tracking system that caters to staffing firms, corporate, executive search and consulting companies. Primary features include applicant sourcing, applicant tracking, prescreening, email management, onboarding and workflow customization.
SmartSearch helps companies manage their recruitment and talent acquisition process by providing a central database for sourcing, recruiting, applicant tracking and hiring activities. Users also have access to a candidate database, automatic database entries, report generation, a vendor management system and customer relationship management tools.
SmartSearch also provides integrations with other human resources software, enterprise resource planning software, payroll, billing sys...
Dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2020
Dan from Continental Search
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
November 2020
SmartSearch - the right choice for us
Very good.
Pros
Process oriented. Can be customized. The reporting. Easy to upload attached documents with ability to upload multiple docs to a record at the same time. Email forms.
Cons
Long learning curve. Everything else is OK.
Reasons for Choosing SmartSearch
I don't recall all the systems, but my team compared 17. It came down to Bullhorn and SmartSearch. SmartSearch had 90% of the benefits for half the price. No brainer!
Reasons for Switching to SmartSearch
We wanted a state-of-the-art ATS without spending a fortune. We compared SEVENTEEN comparable products in 2018. It took months! We found a complete package that is a great value for the investment.
Response from Advanced Personnel Systems
Replied November 2020
Thank you for the review, Dan. Wow, 17 comparisons! We're so glad we see the benefits of the SmartSearch software.
November 2020
Scott from Amtec Human Capital
Company Size: 201-500 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Customer Since 1986
SmartSearch is a good tool that has become a critical element of our operation. They have been responsive to our requests for improvements and additional features. The software is good in managing many of our most significant business functions. Over the years we've been doing business, I've found the people at SmartSearch to be good people who genuinely want to help their customers thrive. This customer focus shows up in their software.
Pros
This software is the backbone of our customer fulfillment and customer management efforts. As a key tool in our daily work, SmartSearch is invaluable in the work we do. SmartSearch is flexible in its configuration. There are many qualities, many features that make SmartSearch a valuable tool for us. At the macro level, I believe what SmartSearch brings to our operation is efficiency.
Cons
No product exists that cannot be improved. So this is about improving on the foundation of an excellent tool. This is true with SmartSearch. I believe the CRM function could be improved. Additional integration with sourcing tools, and better integration with VMS tools/platforms.
Reasons for Choosing SmartSearch
Features, price, and support. They have excellent support.
Response from Advanced Personnel Systems
Replied November 2020
Thank you, Scott! As a long-standing client, your opinion of SmartSearch is very important to us.
June 2017
Dannielle from Denali Advanced Integration
Company Size: 201-500 employees
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
3.0
Value for money
1.0
Customer support
4.0
Functionality
3.0
June 2017
SmartSearch Review June 2017
SmartSearch is a decent product but is expensive.
Pros
1) Good customer service 2) Decent reporting tools 3) Auto posts to free and paid Job Boards - which is a great time saver. We post to Indeed, Glassdoor, Monster and Dice with just a one click for each job board. 4) BPM (Business Process Management) = automated req approval emails to the the approval chain. We have the approval chain set-up as Recruiting Department - Compensation Analysis - CEO. Once the hiring manager opens the Req - SmartSearch emails Recruiting for approval with a link to the job. Recruiting reviews the job and hits the "Approved" button. The process is then repeated unto CEO approves. Once the CEO approves, then the job auto-posts itself to free and paid sites. 5) Easy to use and customize reports and Req Fields. 6) Can build data pipes and integrate with ADP so candidate information flows in to ADP Workforce 7) SmartSearch can integrate with a company's web-site and be the back-end of the "Career" page. 8) Nice WIP (Work in Progress) side ribbon where at a glance shows #open reqs, pending approval, submittals & interviews that are taking place.
Cons
1) SmartSearch is expensive. 2) If using SmartSearch as the company's Career Page be advised it is very ugly. The font of the req job fields are in Times Roman, size 14. 3) No auto capture of emails to candidates. Everything requires a manual copy and paste.
October 2020
Amy from GeoLogics
Company Size: 501-1,000 employees
Industry: Defense & Space
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Best ATS on market
I've used SS for several years--and every couple of years we go out searching and do demos for other ATS and none can ever compare in the the three major categories: Function, Features and Price. The customer service and training is spectacular.
Pros
Ability to search across all job boards from single screen Ability to post across multiple job boards from single entry quick look ups for linked in profiles ability to schedule posts and notices to social networks fast and accurate parsing of search results
Cons
A little clunky on user interface so new users have some challenges but overall very simple
Reasons for Choosing SmartSearch
none of the others offered ability to search across all job boards from one screen none of the others offered ability to separate modules needed (we don't use the onboarding piece) none of the others could match pricing i have a spread sheet if you want to see it...
Reasons for Switching to SmartSearch
Pricing and functionality for our needs
Response from Advanced Personnel Systems
Replied October 2020
Thank you for the kind review, Amy. We appreciate your partnership.
July 2017
Garrett from Staff Matters, Inc.
Company Size: 11-50 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
10+ years I have used SmartSearch
If you need a great applicant tracking system that was built for applicant tracking and candidate rating/search, plus some limited accounting capabilities and online timecards that upload to accounting software, this is a great system. If you need a full GL accounting system and not so much an applicant tracking system, this isn't for you.
Pros
Highly customize-able, versatile, EEOC compliance built in, job portal, some limited accounting capabilities too. Personable staff, most with long-tenure. Responsive to needs and even suggestions to incorporate into their core product at no cost. One of the largest 2 staffing firms in the world wanted to buy them multiple times. You can easily set up automated tasks at any step of the hiring process, which is awesome to help control how your staff uses the system and to ensure that they don't forget important things for their customers. I've used their system for over 10 years and I've never even thought of leaving due to need for something they don't have. And I'm a bit of a perfectionist.
Cons
Some reporting needs are difficult to achieve on your own with their built in reports. It's almost like both too many options and some important options aren't there. But they are generally willing to help pull the information for you from the back-end.