PiiQ by Cornerstone HR Performance & Learning Management Software

4.42 / 5 (30)

Our advisors have recommended this product 5 times in the last 30 days

About PiiQ by Cornerstone


PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for employees. Businesses can create goals, track employee performance and align individual goal to business objectives.

With PiiQ Learning, employees can browse through the available training courses, enroll in learning programs according to their need and keep a track of their progress. Managers can also assign and set priority and deadlines for courses, as well as make certain programs mandatory for employees. The system also offers customized development plans and learning content to help develop and retain talent. PiiQ Learning provides access to a wide variety of professional training and compliance courses and allows customers to add and publish content including videos, documents, and presentations.

PiiQ’s dashboards, reports, and graphs allow users to review data and identify top performers, underperformers, skill gaps, support compensation and succession planning efforts.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

30 Reviews of PiiQ by Cornerstone

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(18)

4 stars

(10)

3 stars

(0)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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December 2017

Siobhain from Castrol - Wakefield Canada Inc

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Cornerstone is Awesome and their Customer Support is even more AWESOME!

As an HR professional who strongly believes that goals and objectives are critical to an organizations' overall success, this tool has been hugely beneficial in helping our workforce align their work to the business priorities and recognize how their personal contributions fuel our success.

Pros

We implemented Cornerstone (now PiiQ) 3 years ago and it was one of the best decisions we have made.

The software was easy to implement, and the amazing customer support helped us every step of the way. It is user friendly and was readily embraced by both employees and managers. The upgrades to date have just made it better and better.

It has increased our "on time completion" date for both goals and reviews to 98%. We previously spent much of the year chasing down paper copies of goals and performance reviews.

The system saves our managers and employees many hours in completing their reviews as opposed to our old process.

By far, the greatest PRO of Cornerstone is their customer service/support. I have never dealt with a friendlier, responsive and helpful company. Every representative of company I have had the pleasure to deal with has been wonderful, from initial inquiry to technical support. The first year, Dan Roiter literally saved our year end by tirelessly fixing an issue we had missed in implementation that was giving us weird final results. It was down to the wire and he got it all sorted!

Cons

Some of the upgrades came slower than we wanted (in 2017) but we have managed through them.

Quite honestly, we have very little complaint with the system. Any time we have had an issue Cornerstone is able to fix it or walk us through an alternate solution

June 2017

Carla from Power

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

This is an excellent & easy tool for our Agency and will improve our review process and check-ins.

We are still in the middle of our first cycle, but already our employees are more engaged in the review process than ever before.

Pros

1. User experience and ease of use.
2. Growth Center! The step-by-step instructions and videos have been a saving grace for the admin side AND our employees.
3. Ability to create our own competencies and overall format.
4. Automatic email reminders
5. There aren't too many bells and whistles which are a GOOD thing. I think companies abandon proper Performance Review tools when they are over-complicated or hard to use.
6. LOVE the new feature which allows me to view the review platform through the eyes of a different user. This allows me to see if I missed a competency or added something I shouldn't, as well as ensure the overall user experience will be good.

Cons

From an admin standpoint, I wasn't aware how long the back-end set-up would take. This wasn't so much a problem until I realized we had to manually enter all ratings (there should be an option to choose a rating scale set-up for "all"); and manually include the comment box (since comments are "optional" anyway, there should be a default box to check that all competencies get a comment box. Sub-competencies should also get a comment box (perhaps with fewer characters) so people can add comments below each vs. adding their comments to the overarching competency comment box. And worse, I had to assign roles to comment boxes which seemed like an unnecessary action. Hopefully they can improve this function in one of the next updates.

November 2017

Carol from Boys & Girls Clubs of South Alabama

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

I am still learning the basics of PiiQ but have been very pleased with every step of the process.

An online system that I don't have to harass managers and employees to complete! This is a powerful tool that will keep us informed of gaps in skills and performance, help us identify high performers for advancement opportunities and low performers for developmental needs. Because the goals are collaborative between manager and employee we anticipate a higher rate of success in achieving our mission in our Clubs. Our expectations of PiiQ software are very high and we look forward to completing a review once we have been using the tool for more than one cycle. Sales is thorough and respectful. Support is friendly and almost immediate.

Pros

I have been so excited about this software! It is a meaningful communication tool for managers and employees. It helps them focus on expectations and goals and helps us to tie those into our strategic plan.
Contact with both sales and support has been exceptional. I have had all questions answered in a timely manner and no question has been treated as insignificant.

I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization.

Cons

Once a role, goal or competency is deleted - it's gone. I would like to see more diverse roles included in the template. For instance, we employ teachers but there is no role with associated goals and competencies for anyone in the education field.

May 2018

Felix from corporación Estelio

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

5.0

May 2018

The software is ready to go is Easy to implement

Pros

it has an engaging design, has a lot of customization options. It is very innovative, This makes it convenient for companies of different Purposes. great & Solid learning with their social collaboration tools, is very fast

Cons

It is essential to avoid problems in the flow of implementation Organize the skills very well, the tool does not help ... Some of the implementations were slower than we wanted since re-organizing the objectives and skills was very cumbersome.

Response from Lindsey

Replied June 2018

Hi Felix, Thank you for reviewing PiiQ. Your feedback is appreciated and I’m so glad to see you like the system’s ease-of-use, design, and functionality. The Support team would love the opportunity to assist you if you would need help with setup or show you tips & tricks for optimizing PiiQ. If you have any product questions, reach out to us at piiqsupport@csod.com. Thanks again for taking the time to provide your feedback. Best, Lindsey

February 2019

Tammie from Hemphill Construction

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Functionality

4.0

February 2019

Easily accessible training videos

Overall, it helps me to provide some basic training to hard-to-reach employees and is easy to navigate for those with limited computer skills.

Pros

There is a wide range of topics from leadership to computer skills and learning a new language. It is easy to assign courses to employees. The ability to view by computer, tablet or smartphone is one feature that sold me as we have field employees that are not always easy to reach for training classes. Although I haven't used it yet, I like the option of creating my own course to add. Another plus - I have a certain number of seats purchased and after an employee has completed assigned training, they can be deactivated so the seat is opened for another trainee.

Cons

Not all of the videos are very engaging. Some portions are quite boring. The leadership skills are mostly good as far as content goes but often set in a corporate office environment and I work in construction so some employees may see it as not relevant to them. Some of the courses are too lengthy. The compliance topics such as harassment and EEO could be better and more of them would be helpful.

December 2016

Karen from Intralinks

Company Size: 1,001-5,000 employees


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

December 2016

Cornerstone accurate reports learning

I've used Successfactors and Cornerstone. I did have many issues with Successfactors not registering completion. I haven't experienced that at all with Cornerstone. I completely trust the results. I think a few things need to be better. If I make learning Inactive, I want it removed from the Learners Transcript. I never want the individual material Items to be left when I make a curriculum Inactive. The thing that I really have an issue is removing learning from individuals. There is no bulk functionality. I have to click approximately 3 times for each item I want to remove and I have to do that for each person.

Pros

accuracy

Cons

deleting learning from users (no bulk activity)
Reporting is not ideal. I want a simple report to show what curriculum is our user's transcript as incomplete. The report shows the curriculum for each item not completed. I just need the overall status and I'm unable to use the report because there are more than 5000 lines because of this repeating of the curriculum over an over.

February 2017

Diana from Westfield Veterinary Group

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2017

CORNERSTONE

IT IS A GREAT PRODUCT, ONE OF THE BEST OUT THERE.

Pros

FUNCTIONALITY AND EASE OF USE

Cons

SOMETIMES DIFFICULT TO FIND THINGS AND DOES NOT HAVE ALL OF THE DIAGNOSES.

November 2017

John from Lifeworks Services, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2017

Our experience has been very positive.

A systematic approach to goal-setting and performance management. Organizational accountability has been enhanced with applying automation to our performance management process.

Pros

It's flexibility in establishing employee goals, the ease of conducting 360s and the ability to define competencies. I also think the on-line courses in the Learning Management module are high quality.

Cons

The ability to cascade goals throughout various parts of the organization is not as robust as I would like.

May 2017

Rich from Sherex

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

THis has really simplified our review process. Our employees love it.

Ease of use and the emplyees love it.

Pros

Eas fo use, visibility, Mobile. Ease of use, every time you review your employee you have all of the history at your fingertips. During the review I take notes and Iam able to flip between the old reviews to reference their progress. WE use the 9 Block for strategic review of the organization. IT is a great product.

Cons

We have had a little trouble creating our own learning modules, but this latest Growth Edition we expect will make that easier.

Response from Cornerstone OnDemand

Replied May 2017

Thanks for the feedback, Rich! Glad to hear you are happy with Growth Edition.

June 2017

Jennifer from The McShane Companies

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Cornerstone has gotten better and better every year. We are excited about the upcoming enhancements!

Less administration, better participation, more feedback to employees.

Pros

The system is very easy for managers and employees to use and Cornerstone has been very responsive to our suggestions for improvement.

Cons

We became a client early on and dealt with some bugs that they were still working out. We don't currently have all the functionality we would like, such as the ability for employees to enter goals and the ability to provide check-ins/updates throughout the year, but these enhancements are in the roadmap for this year.

November 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support