SAP SuccessFactors

Pros

It seems like it would have a large scale functionality. It has many options and thing available to select from.

Cons

It is not intuitive and it is very cumbersome. It is not user friendly in that it requires a lot of additional navigating that may not be necessary.

Pros

One centralized location for all your HR data: pay, hire date, picture, personal details, hierarchy, goals, reviews, etc.
You can use the app to look up who people are 'discreetly'
Web based, access it anywhere

Cons

Completing reviews can be a bit cumbersome (lots of sending info back and forth)
If you make an error when updating someone's information/details/review it can be difficult to fix the error

Overall good software with in depth details and management highly suitable for large enterprises.

Pros

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

Cons

1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

Pros

- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.

Cons

- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.

Great way to agree on and work toward KPIs with your team/group

Pros

Our HR department created an 20-step onboarding plan for me in SuccessFactors. Now that I've gone through all of the steps, I feel like I know the basics that I need to know for working here. Not the role-specific experience, but the sometimes hard to obtain, internal experience that makes getting work done easier.

Cons

There really aren't too many "cons" from my point-of-view. I also like the "KPI" section. If there is another "con" I guess it's that I don't understand how SuccessFactors and "Jam" are different and what should be done in each.

Overall effective and efficient product, however Search and Navigation should be considered for further improvisation for enhanced experiences.

Pros

One of the best Learning and Development product for up skilling and training of work force of any organization, simple, effective, efficient.

Cons

Some of the features like search and User Interface can be further improvised with better and easier browsing capabilities for better navigation across published content.

Pros

Application is easy to use and navigate online. Used it to perform annual performance review. Anyone can get use to the application quickly.

Cons

There really weren't any flaws that I noticed on the application. Sometimes you had to save your progress twice or else it wouldn't save.

Pros

This product has been very helpful for us with my colleagues. The customer support has been really accommodating on all of our concerns.

Cons

Sometimes it runs a bit slow but that happened to me only twice. Other than that the product is very good

Pros

SuccessFactors helps our team with learning courses easily. It connects all the team members with various courses on the cloud. Easy to use and reporting helps with a lot of custom options. Great tool for learning management. Helps with managing courses and other related information for team members.

Pros

Housing all information in one application is very helpful and there was a smooth implementation with all the cheat sheets.

Cons

A general canned application and with minimal functionality, unless your team has the ability to write in workarounds. Initially I believed the product to be more sophisticated.

Pros

Cloud based product with quarterly releases for improvement. Easy backend configuration setup for admin users.

Cons

Unstable at times and based on how much data is configured, it can run very slow. Also the reporting and analytics tool is not as intuitive yo use.

Pros

Beautiful dash makes for happy employees. This tool really brings inclusiveness to a large and small company with its ease of features.

Cons

Fairly long implementation process even with a small company - but most are. SAP really wants you to be the catch all for questions so they try and make you know as much as possible to be able to be the source of all communication / support. Not ideal if you have a small team and can't designate hours to being that person

Pros

Obviously integrates seamlessly with other SAP tools which is nice if you/your company use the full suite of products.

Cons

It seems to be very slow at times and overall the software is a bit outdated/not as intuitive as others. The price is a little high, but pretty decent for a large company. I wouldn't say the learning curve is minimal and the customer support has been pretty dismal, at least for us. Price isn't great as they charge extra for certain features

The more mature and complete SuccessFactors solutions are: Performance and Goals, Learning

Pros

There is a very configurable solution, user oriented and, flexible process. The system provide a full range of HR solutions : learning management system (LMS), performance solution, recruiting assets, applicant tracking platform, talent management, succession planning, and HR analytics.

Cons

Perhaps the weakest points of SuccessFactors solution are the price, I thing it´s expensive, depending on number of modules and user. The support service is slow sometimes.

If you are looking for a stable LMS and performance management systems, SuccessFactors can do the job. However, if you are looking for a more agile and innovation solution, I suggest to go for other platforms.

Pros

I like the stability of the SuccessFactors LMS and Performance Management system, especially the LMS side where the automated course and curriculum assignment process is streamlined.

Features seem very limited/overly complex in comparison with other platforms such as elogic and cornerstone.

Pros

Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent).

Cons

Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par.

Pros

Integration of all modules makes a seamless experience if all upstream and downstream process is set up effectively. The checks and balances in terms of validations are set up which ensures integrity of data.

Cons

Complex change management process and it takes long time to drive changes in the SAP system. This often leads to escalations and low user satisfaction

Solid platform with appropriately timed releases.

Pros

Integrated solution with many configurable features. Offers full lifecycle modules which enhances productivity, reporting and metrics.

Cons

Training methodology is lacking-Most learning has been through self discovery. Also, Support forces you to research an answer prior to assisting you with an issue.

Pros

This product is easy to use. I particularly like the interface over HRM for example. It does all we need it to do.

Cons

The program can be sometimes extrenely slow, and we have to wait several minutes to process. Also, it would be nice to have a quick access.

Pros

SuccessFactors was at the forefront of goal setting/performance management back in 2007. The product features remain strong.

Cons

I am very disappointed with SAP's customer support model for SuccessFactors' clients. SAP makes it very difficult for clients to create their own forms in the system so they need to hire a 3rd party vendor and pay per hour for support. Additionally, if a client has a technical issue, they need to log a ticket and wait weeks for a response. There is not a way to speak with a "live" person unless you pay extra for one of their support packages.