What is SAP SuccessFactors?

SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the product is mobile, giving users access to their account to view recruiting data, project updates and more.

Core HR, payroll, applicant tracking, on-boarding, learning management, performance review, goal management, and compensation management are all available in the SAP SuccessFactors suite.

SAP SuccessFactors Learning, combines social learning, learning analysis and content management as part of the learning management module. One feature, SAP SuccessFactors iContent, or “content-as-a-service," allows companies to m...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

205 Reviews of SAP SuccessFactors

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(56)

56

4 stars

(92)

92

3 stars

(45)

45

2 stars

(8)

8

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 205 results

March 2019

Tiana from Nexteer Automotive

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

There's always something in here you didn't know it was capable of

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

May 2018

Conrado from SGS - Saudi Ground Services

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

5.0

May 2018

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Pros

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Cons

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

March 2020

Omar from TTC

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2020

SAP SF

My overall experience with SAP SuccessFactors has been neutral.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Reasons for Switching to SAP SuccessFactors

Company decision

December 2019

Eduardo from GCC

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2019

Great HR software and for salaries & benefits

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Pros

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Cons

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Reasons for Switching to SAP SuccessFactors

Process improvement

September 2019

Christiaan from EPIUSE

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

September 2019

SuccessFactors Review

It offers a great and easy platform to build a Human Resources system

Pros

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Cons

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features