Synerion Software

4.76 / 5 (46)

Our advisors have recommended this product 5 times in the last 30 days

What is Synerion?

With modules for time and attendance, staff scheduling and more, Synerion Workforce Management Solutions suites are suitable for organizations of all sizes looking to cut labor costs and automate worker attendance. 

Able to be deployed on-premise or through the cloud, flexibility is a point of emphasis. Employees can clock in and out through any device, and time off requests can be submitted, tracked and approved in-suite, with the ability for workers to attach relevant documents, such as medical certificates.

Business intelligence functionality is also built-in, allowing users to graph and track trends in organizational performance. Viewing and updating data are kept independent to ensure data security, and real-time alerts ensure workers remain...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

46 Reviews of Synerion

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(36)

36

4 stars

(8)

8

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

April 2020

Mike from Virginia Imports, Ltd.

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great product

Can review OT, hours spent on a daily, weekly and monthly basis. Can look at the whole team or an individual employee. We can adjust any of the areas that will benefit us when discussed with a Synerion team member.

Pros

Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product.

Cons

I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting.

Reasons for Choosing Synerion

Customer service responded quickly and made us feel important and that our concerns and needs could be met using their product.

Reasons for Switching to Synerion

EPC could not keep with hours correctly and if an employee missed a punch you had to recreate a whole new card.

February 2021

Véronique from Momo Sports

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Review

Pros

Le système est vraiment très simple à utiliser, autant pour les gestionnaires que pour le libre-service. Le support à la clientèle est courtois et il répondent toujours à notre demande dans des délais raisonnable. Le système d'horaire.

Cons

Comme nous sommes un commerce de détail nous avons beaucoup d'employés avec des disponibilités différente et des particularités différente aussi alors les points à améliorer sont au niveau des notes que les employés peuvent nous laisser. Surtout lorsqu'il mettent leur disponibilités, ce serait intéressant et même nécessaire qu'ils puissent nous laisser des précisions supplémentaires. Donc peut-être à prévoir de rajouter un champs de note dans la section des disponibilité, au même titre qu'ils peuvent nous laisser une note lorsqu'ils font une demande de congé.

February 2016

Carmen from Kuntz Electroplating inc

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years


Ease-of-use

3.0

Customer support

4.0

Functionality

3.5

February 2016

New Synerion users

Pros

I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

Cons

What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off. When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.

December 2020

Yvon from Aliments Whytes

Company Size: 201-500 employees

Industry: Food Production

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Best softwere

Pros

easy to use, friendly user, manage holliday very easy to add on

Cons

when people punch should bring back to the schedule in place

February 2017

Sharon from MW Canada Ltd.

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2017

Synerion easy to use Time clock

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.