Flexibility built in from the foundation

The customer support makes this system a great system and the company a great company to do business with.

Pros

I have supported many HR and Payroll systems and this is by far the most flexible and risiliant systems that I have worked with. The system is designed to allow for installing updates as well as for including custom code in a way that preserves the functionality and integrity of the original base code. This is essential when considering the long term support and maintenance of a system. Customer support is great and very personal. The techs know me and my system and are always able to provide insight and assistance in a timely manner.

Cons

I am not a fan of the crystal reporting engine but this implementation seems to be sound and pretty resiliant. We were able to create reports we needed to fit our organizations needs. I prefer SSRS.

Vista 7 is a hit with employees

Overall we have been happy with the Vista 7 upgrade. I look forward to seeing what the payroll change will bring.

Pros

We upgraded to the Vista 7 platform in September after being on PDS Vista for 9 years. The new version is a lot more intuitive and our self-service employees love the icons instead of drop downs for finding their information. As a payroll user I like that there is more information on each tab, a lot less clicking. I also like that all the payroll processes, reports and timesheets are in one pop up box.

Cons

Some of the things that used to work fine in 4.1 don't work in 7. I like that there is more screen print buttons added , but they only print the screen showing, not all the information on the page if you have to scroll down. It kind of defeats the purpose when it doesn't print all the information. Also when using the timesheet to add deduction or fringe adjustments that apply only for the specific pay period it doesn't stay on the same tab when changing employees.

Excellent Customer Support and Great New Version

Pros

We have been using PDS for our payroll, benefits and HRMS for over 20 years and we just upgraded to the V7 last year. Our employees and users love the easy to use icons for employee self service and the fresh new screens. It is easy to customize the screens for your own use with the 'user exits' that are in the programs. PDS's customer support is the best in the industry - resolving most of my issues in less than a day.

Cons

History can be tricky to create effective reports on.

Great All Around Product

Pros

Excellent support. Many features to support from small to large customers. Continue enhancements to stay current. Web Based. Cloud Version available but also supports on-prem

Cons

Reporting needs to be improved, although you can create you own custom reports

Vista 7 Review

Pros

It is cleaner than 4 and it is more intuitive. The upgrade went smoothly thanks to the help of PDS Team. They were very knowledgeable.

Cons

The position structure is very cumbersome and difficult to update. Though it has changed quite a bit from Vista 4 the changes made weren't for the better.