Workable Software

4.35 / 5 (336) FrontRunners®

Our advisors have recommended this product 14 times in the last 30 days

About Workable


An applicant tracking system and more, Workable combines machine learning and AI with 40+ integrations to provide a complete hiring toolkit. In five years, 20,000 companies have used its global hiring platform to find, evaluate and hire one million candidates. Workable is used by companies of every size and type, from tech start-ups needing to scale at speed to established organizations with dispersed hiring teams.

Hiring starts with finding candidates. Workable has 700+ SEO-optimized job descriptions, one-click advertising across 200+ jobs boards and mobile-optimized careers pages. It also includes built-in, AI-powered candidate sourcing technology, which scans over 400 million online profiles to identify and target best-fit candidates.

Focused on supporting fair, fast and accurate evaluation, Workable brings teams together through trackable communication, real-time calendar sync, a top-rated mobile app, interview kits and scorecards. Bulk emails and templates, self-scheduling interview functionality, and automated offer letters and approvals, also help reduce time to hire.

Once hired, Workable provides recruiting reports to review process and plan strategy. Implementing Workable takes under 2 weeks. Designed with users in mind, 85% of customers never need to reach out for support. Those that do, hear back within 25 minutes—wherever they are.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

336 Reviews of Workable

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(156)

4 stars

(145)

3 stars

(24)

2 stars

(5)

1 stars

(6)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 336 reviews

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May 2015

Rose from MCS


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

May 2015

JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!

Pros

The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.

Cons

I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!

July 2017

Diana from Dash Robotics

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2017

The Easiest Applicant Tracking Software to Figure Out

We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting. After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently). To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now. Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation. Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.

Pros

-Incredibly intuitive interface
-Upfront pricing that's easy to understand and reasonable (not great, but reasonable)
-Customizable pipeline
-People Search Chrome extension is INCREDIBLE and no one else has it.
-Easy, one step posting to multiple job sites (free and premium)
-Custom links so applicants can apply from anywhere and still end up in your pipeline.
-On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.

Cons

-A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles)
-Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)

April 2015

Victoria from Merchants Metals

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2015

Excellent Service and Job Posting Portal

Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post. I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly. I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in. It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease. Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition. Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations. A+ service at an A+ value.

April 2018

Caleb from Kestra Financial, Inc.

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

April 2018

Easy to Use and Cost Effective

It's a good company and a good platform that is easy to use. If you are looking for a more cost effective option and are okay with losing some of the features you would get with a bigger ATS, Workable is a good choice. They do focus on rolling out new features and I am excited to see what happens next with them.

Pros

Very easy to use system, and the interfaces are intuitive for admins, users, and applicants. Each job goes out to 12 free job boards and candidates find it very easy to apply. Also allows candidates to apply with LinkedIn. Tracking of candidates through each job process is very easy with the "Bins" that peoples can flow through. Email templates, interview templates help keep the process simple and effective. Workable allows for each integration with HRIS, screening tools, and other interfaces.

Cons

Not much customization available depending on the price point you are willing to pay. More of an out-of-box software and does not allow the flexibility you would see with some other bigger ATS's. Some features you

October 2018

Michael from Friends of the High Line

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Easy to use product!

Pros

Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product.

My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

Cons

One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

October 2017

Madelin from Slingshot Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2017

My favorite ATS so far!

The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

Pros

I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Cons

The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

June 2017

Elizabeth from Examsoft Worldwide, Inc

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2017

It was a great stepping stone

If you only need a few roles, and you want something super easy to use with basically no learning curve, this is a great option. If you need 5 or more open jobs at all times, you might benefit from shopping around.

Pros

Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.

Cons

Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.

March 2019

Adele from Lucas Museum of Narrative Art

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Does The Job

We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Pros

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline.

Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Cons

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

Response from Workable Software of

Replied April 2019

Thanks for your feedback! In terms of scrolling through candidates, I recommend reaching out to support@workable.com and they can help to optimize your pipeline. Alternatively, we have a webinar on Perfecting your Workable Pipeline: https://help.workable.com/hc/en-us/articles/360016241153--Video-Webinar-Perfecting-your-Workable-pipeline

December 2018

Mohamed from INTDV

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

December 2018

Very good Value for Money

the System is very good and affordable for small and medium and maybe some large companies, it will make life easier for recruiters and fasten the process, but if you need more Analysis, reports and also if you have complex requirements for hiring process & stages it will aim for other ATS the System features is developing which is something exciting.

Pros

1- Reasonable price compared to other ATS
2- Easy to use Software that doesn't need much training and easy navigation around the System.
3- availability of trial period which is not the case with other ATS
4- automate the publishing of job vacancies on free and premium sites as well
5- customizable pipeline.
6- Chrome browser extinsion which I didn't see in most ATS.
7- Auto screening process based on the criteria defined for the Job.
8- Interview Management, from Calendaring to scoring and Qualifying the candidate
9- easy integration through APIs with other systems for on boarding and HRMS enrollment

Cons

1- job stages not customizable per job title so all jobs will follow same stages
2- Reporting isn't very good as customization is limited.
3- Candidate Rating needs enhancement, it cannot be only about thumbs up or down

December 2016

Diego from Tenfold

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

Great Tool -- Some Room for Improvement

Workable is a great tool for tracking and building out recruitment funnels. There are some irregularities, such as issues where LinkedIn profile duplicates are not recognized when uploading a candidate via a link. With a large team, this adds an extra step to every upload by needing to double-check the system for a candidate prior to making an upload. Room for Improvement: Build out the Chrome extension to immediately recognize duplicates straight from the browser.

Pros

* Able to build out recruiting funnels/hiring process.
* Wide variety of analytics to track recruiting KPIs.
* Candidates can easily be tracked throughout the process.
* Quickly pull up social media information.

Cons

* Gmail conversations do not always sync, which leaves you needing to use Workable.
* Duplicates are not recognized by the system.
* Social media information is not always accurate.

October 2018

Amanda from Mental Health Association of Columbia and Greene Counties

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use