Workpop Software

4.78 / 5 (49)

About Workpop


Workpop is a cloud-based recruiting and applicant tracking solution for small, midsize and large enterprises. It is suitable for various industries including food and beverage, warehousing and distribution, retail, education, hotels, fitness, health, sales and entertainment. Primary features include applicant sourcing, applicant tracking, social recruiting, candidate engagement, candidate management, onboarding and workflow customization.

Workpop has two modules, the Applicant Hiring System and Hiring Essentials. Hiring essentials provides automated screening, ranking, messaging and mobile applications. The applicant tracking system offers a candidate pool along with hiring features. Other features include career sites, team collaboration, data transmission and storage and data recovery. Mobile applications for Android and iOS devices are offered.

Workpop is available through monthly and annual contracts. Support is provided via email and over the phone. Other help options include an online help center and community as well as live chat. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

49 Reviews of Workpop

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

4 stars

(9)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 49 reviews

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July 2017

David from Koala T Café

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Great value for your money

Pros

The software is easy-to-use and makes it simple to source candidates, decline or favorite applications, set up interviews, and even handle all the onboarding and HR paperwork electronically on Workpop Dash so we don't have to do everything on paper anymore. It's greatly simplified our hiring and HR process and saved us tons of wasted time when dealing with employee turnover.

They also have a transparent and tiered pricing system so that you know what you pay every month and you can always pay more for additional exposure when you need it and without having to post on multiple sites yourself and track applications across platforms. Plus, by having everything go through Workpop, it integrates easily into their HR system and our payroll system.

Finally, they have a mobile app that allows me keep track of my candidates in real-time so that candidates don't have to wait for a quick/simple response like a confirmation.

Their customer support is also top-notch.

Cons

The software is still developing so occasionally there are changes to the interface and certain functionality moves around or changes. For the most part, they are good at letting us know about changes ahead of time and the updates are generally to make improvements or add functionality.

The other issue we've noticed is that it is somewhat confusing having multiple hiring managers manage applications. Conversations thread and application updates are not always clear to everyone.

January 2018

Sarah from Argyle Event Staffing

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

WorkPop is easy to use and has helped bring in great candidates

We have found numerous qualified candidates for both our field staff and office staff. Thanks!

Pros

I can contact the candidates using a messenger app that is easy to use, great for scheduling interviews, and there is a great pool of people to choose from.

Cons

You have to copy and paste the email address when contacting a candidate, it would be easier if it was a link that set up the email. Also, there is no standard formatting for the phone number and sometimes it is hard to read with all the numbers together.

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Sarah, We're glad to hear that you've had a great experience with Workpop and that you've noticed how easy it is to use. Regarding contacting candidates, there is no need to copy and paste an email address since you can message candidates directly from the platform with one click, and they'll receive the message simultaneously via email, text message and a notification on Workpop. It's a much more effective way of communicating than finding their email address and sending them an email outside of the platform, plus it keeps all the messages and communication in one place. Hope that helps!

July 2017

Hailley from KitchenSync

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Easy way to review a high volume of applicants!

Candidates that were only interested in our position, location, and salary range.

Pros

I love the interface and how easy it is to sort and review candidates. I also like how you can see the relevant details including current contact information for each applicant. I also like how the salary is specified so that the applicants have that information upfront and don't waste their time.

Cons

It seems as though the way the job postings are put into the world is a little secretive. I was never quite sure what we were paying for or what the sparks/features were actually doing. This may have been because I did not handle billing on our account but it really isn't clear.

Response from Workpop of Workpop, Inc.

Replied July 2017

Thanks for your review, Hailley. We're glad to hear that you like how easy it is to use the Workpop platform. Regarding sourcing, we use artificial intelligence to select the ideal combination of job boards for your budget to maximize qualified applications -- based on your job title, industry, geography, and many other relevant signals. Then we monitor and adjust bids for you, using real-time traffic and application data, so you get the best possible return on your sourcing investment. Since things are always changing, you don't always see which job boards your post is on at a given time, but we know we are maximizing your budget to get you the best possible ROI.

January 2018

Michelle from Giant Eagle

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Brought in more applicants than more expensive web sites.

I get a lot of applications and they are a great fit for the retail industry. With other web based companies we would get plenty of applications, but would either not get phone calls back or they were looking for something different. I feel like we paid for services that were not really tailored to our industry.

Pros

I like that it is so very easy to use. It is so nice to have the app on my phone so when I am not working I can reach out to an applicant quickly to confirm my interest and let them know I will be reaching out to them when I get back to work. I feel it keeps me from losing a qualified candidate that is looking for a response.

Cons

My only con is that the Web Site works a bit slow. I can not say for sure it is all the web site and not possibly my computer, but it takes a bit for things to load. The app is faster, but for typing purposes I prefer the web site. As I type on the web it takes a bit of time for my words to appear and I am not the fastest typist.

June 2017

Robert from Club Pilates Granada Hills

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Easy and customer friendly platform and reasonable quality leads

Able to find staff.

Pros

It is easy to use the software, I am able to track candidates, can easily repost a job posting. Overall the site has a good design.

Cons

There is no (or at least I am not aware) secondary access possibility for my manager, and I as an owner does not want to share login IDs.

Response from Workpop of Workpop, Inc.

Replied June 2017

Thanks for your review! We're glad to know that you've had a great experience with the platform. Actually we have always had the ability for users to collaborate with colleagues by inviting them (using their separate email address) to share access to individual jobs (and applicants for those jobs). And in the next week or two, we are going to be rolling out a more robust location-based permissions system that allows you to grant differing levels of access to your employees at one or more locations. If you have any questions about this, please feel free to reach out to support@workpop.com.

June 2017

Pedro from Ollin International

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Wonderful to work with - makes the process of reviewing candidates nice and easy

Able to review and find candidates fairly easily. The job posting capabilities are extremely easy to use.

Pros

Very easy to post jobs, extremely simple to review candidate profiles and resumes. Makes contact with potential candidates fast and easy via their messaging.

Cons

There is no resume search on the site, and it would be extremely helpful if this feature could be added to the site to make it a one-stop shop for candidates.

Response from Workpop of Workpop, Inc.

Replied June 2017

Thanks for your review! We're glad to hear that you've had a great experience with Workpop. Regarding your request for resume search, you can currently search within the resumes you have received from applicants for your jobs. Our product team is always working on making sure our candidate network is as valuable as possible to our customers, and is considering for the future resume search of candidates who have not yet applied to your jobs.

August 2017

Danielle from Fresh Brothers

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

The first thing that got me hooked on Workpop was their customer service. They are ALWAYS available!

Ease of use; keeping candidates engaged throughout the hiring process, allowing my management team access to the recruitment process from the beginning.

Pros

The software is user friendly. You don't have to try to figure out what is going to happen when you click on a button. Its simple and to the point on both the applicants side as well as the employers'. The software has begun to bridge the gap between the corporate team and management at the store level.

Cons

Sometimes there are glitches, but nothing that has prevented something from being completed on time; a simple refresh usually does the trick.

January 2018

Lynn from State Van

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Nice platform. Easier to use than most other portals.

Pros

The ease-of-use, user experience, casual and straight-forward process. The messenger is very helpful, as well.

Cons

Difficult to differentiate between applicants when posting for more than one job. Would be better if it had a improved filter process

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Lynn, Thanks for hiring with Workpop - we are glad to hear that you like how easy it is to use and how our in-product messaging tools makes contacting applicants a breeze. Our filtering tools are quite useful - you can sort and filter by distance from workplace, shift availability, experience, education and more. However, you're correct that applicants are categorized by the position they applied to, not put into an overall pool. You can easily search for them within each job using the search bar at the top. Hope that helps. Whitney

January 2018

Tracey from Beverage Distribution Center Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Receive candidates daily, way more than I used to!

More candidates and great ease of use!

Pros

Modern and easy to use, love the chat feature with candidates as well as with customer service (whenever it's available) and that the candidate can choose their availability. I'm also glad you've added the Applicant Questionnaire feature which is very helpful!

Cons

I used to not like that I didn't get emails for every applicant that applied like my last job board, but now I'm glad to not have my account flooded with emails! I wish you guys would add an applicant database where we can search for applicants, then also for when we have an applicant call for a status and they do not remember which job they applied for.

July 2017

Karl from SACRA/PROFANA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

We used Workpop to hire an Exec. Dir. for our non-profit. It provided great features and support.

Broad distribution of our job opening and excellent tools for communicating with applicants.

Pros

Workpop's best feature is that, after submitting your job opening, the opening is sent out to multiple other hiring sites to expand visibility of your opening. We received significantly more applicants than we anticipated and had an excellent pool of qualified people. The software is also designed to provide all the information about an applicant needed by a hiring organization. You also have the benefit of being able to communicate with applicants entirely within the software if desired so you only have to give out additional contact information to the candidates you want to.

Cons

The cost to post a single job opening was more than we had expected to pay. As a small non-profit the regular fee was all we could afford so we weren't able to use some of the advanced advertising features.

Response from Workpop of Workpop, Inc.

Replied July 2017

Thanks for your review. We're glad you've enjoyed our automated sourcing capabilities and found great quality candidates through the platform. Although we do charge to use the platform, you may pause or cancel your Hiring Essentials subscription anytime, so you can pay only when you need to hire, and pay nothing when you don't.

January 2018

Michael from Cafe Gratitude Venice

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

workpop has been awesome so that we can go paperless as well as being able to onboard via email.

all good with me! At first I found it a little hard to navigate but now I find navigation good. I can't complain at this point and it is hard for me to think of a major improvement I could offer at this time.

Pros

everything all in one place. I hate having paperwork taking up valuable space. This software takes care of that problem. I also love that we can onboard via email and have all this done without having the employee take up management's time with them being onsite.

July 2017

Krista from Fresh Brothers

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Workpop has a user friendly layout, making it really easy to navigate and recruit effectively.

Pros

I like the user friendly layout. I'm able to look through lots of candidates quickly. I also like being able to mass message candidates.

Cons

I wish there was a button that could mark a candidate as "reviewed." Additionally, I still have trouble recruiting people from high income areas.

Response from Workpop of Workpop, Inc.

Replied July 2017

Hi Krista, thanks for writing a review about Workpop. We're glad to hear that you've found our platform to be user friendly, and our messaging tools especially valuable. Right now, there are default buttons to mark candidates as Favorites, Declined or Hired. For those that you have reviewed that you have decided not to hire, you can put them in the Declined folder which will automatically send them a message letting them know. Additionally, we're currently building functionality that would allow you to create any folders that you want, so creating a "Reviewed" folder will soon be possible!

July 2017

Melissa from Bellacures

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Great experience with workpop overall!

Candidates for positions that are consistently good and abundant.

Pros

The software is easy to navigate, there are pictures of candidates, the number of applicants we get is impressive, the quality of the candidates is consistently good, and the company has great customer service.

Cons

Not all candidate applications are fully complete and some don't have pdfs or other downloadable resumes attached.

June 2017

Michael from Cafe Gratitude Venice

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Workpop has made looking for new hires as well on the on boarding so much easier!

All electronically done paperwork. All employee files paperless and in one location. Great customer support. Good candidates found for hiring.

Pros

I love that all our paperwork is now electronic and that all employee files are kept neatly stored here as well.

Cons

Not much! It's been a pleasure to work with. There are sometimes a few glitches and the customer service has been very good about getting them fixed!

Response from Workpop of Workpop, Inc.

Replied June 2017

Thanks for your review! We're glad to hear that you have had a great experience on the platform, and that our customer support team has been prompt and helpful in responding to any issues you've encountered.

July 2017

Jessica from Sack Sandwich

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Workpop has been a fantastic help in sourcing high quality candidates.

Pros

Easy to use, great sourcing tools, easy to find and hire someone fast.
Before using Workpop, we were wasting time posting on tons of job boards and we didn't get the volume of candidates that we needed. After Workpop, we never had to worry about sourcing again. And Workpop makes looking at applications much easier. I like how you can filter applicants by distance and shift availability.

July 2017

Shawn from Cali Comfort BBQ

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Workpop transformed the time spent managing HR for our restaurant group!

TIME. Quality Candidates who have to set up a profile of valuable information for our pre-screening process. Ease of use to update HR Docs for all current staff.

Pros

We love the ease of use for not only our executives but for our managers in the trenches. We also love the ability to find qualified candidates and not have to rely on Craigslist. Workpop allows us to have a streamlined efficient digital process for all thing HR.

Response from Workpop of Workpop, Inc.

Replied July 2017

Thanks for your review, Shawn! We're glad to hear you've found Workpop to be so easy to use and you've found our support team to be responsive and helpful. We're thrilled to be working with you!

January 2018

Jennifer from Visions Treatment Centers

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Awesome site, great results!

Pros

I love how you are able to communicate with applicants through the site, the ease of navigation and the platform is very user friendly. I have found some of my best employees through work pop

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Jennifer, We're thrilled to hear that you've enjoyed using our user-friendly messaging system. We're glad to help you continue to hire!

July 2017

Madelyn from Marias Italian Kitchen

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

the team at work pop are professional friendly and knowledgeable.

you only need to post in ONE PLACE it is a site that young energetic staff look for work and that is a big plus!

Pros

easy to use. easy to post and respond and they reach a broad spectrum of people looking for work in our industry across the many platforms

Cons

some of the modules tend to be pricey for a company of 450 employees.
I realize that they have to be price fair to all small and large clients (which is a good business practice )but I wish there was a discounted module for larger restaurants.

November 2017

Bernard from Chateau Staffing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Excellent Service, Great Platform, We couldn't done it without Workpop and customer support!

Many sharp on-call employees for our Event Staffing and recruitment business!

Pros

Choice and amount of applicants we can handpick and potentially hire.
Better than Craiglist, Zip Recruiter and others..

Cons

Nothing particular or bad to say or bothering to mention cause they are very helpfull and keep making it easier and user-friendly.

Response from Workpop of Workpop, Inc.

Replied November 2017

Thanks for your review, Bernard! We're glad to hear that you've had a great experience with Workpop, especially our stellar customer support team.

July 2017

Yoya from Hamasaku

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Workpop is simple, easy to use, and is well polished . It makes finding candidates a breeze.

Make hiring so much easier and it so stream lined. It's truly amazing and easy to use.

Pros

They have a large pool of candidates and they have found me many great employees. I love being able to post on one site and have the option to have it post on multiple job boards for difficult positions to fill. They have streamed line the hiring process for us which is one less thing I have to worry about. It's so user friendly and intuitive that any one can use it right away.