Excellent and Easy to Use

Pros

It's very easy to use - user-friendly. It's quite a logical system, very little training is required. Great customer service and the cost is very reasonable as well.

Cons

Would like to see more User Guides for the Performance section.

Youmanage review

Our overall experience has been mainly positive. There have been a few issues and we have been frustrated occasionally with some of the programing structures. Our employees are able to book holiday and amend their personal details, which is the basics of what we needed. We still have to hire a consultant to manage our employee queries with Youmanage which is not ideal.

Pros

The reporting function is great - it is so easy to tailor and you can gain some really valuable insights. The landing page is OK, it has helpful boxes in order to quickly view data. The email notification templates are easy to amend. It's really customisable and the user can tailor the system easily, without having to go to the developers. This is great with you have different jurisdictional requirements for logging data.

Cons

The structure of the absence approver hierarchy is complicated. It is based on managers, not on departments which is difficult when there are different managers in the same department and they all need to view each others absence planners.

User Friendly, Helpful Support

I really like the helpdesk at You Manage - they are always there to help and answer queries pretty quickly too. When purchasing this software, there was no hard sell from CSR, the package sold itself.

Pros

Dashboard gives instant good info Ease of holiday/absent bookings

Cons

Standard reports not great Training records not capable for what we require.

Perfect HR platform solution for us

From our first conversation with Youmanage staff we have been welcomed and supported all the way in. We are after nearly a year still working on adopting all of the available functionality, but we are fully supported throughout our journey. The online help library and support tools are excellent and we get very quick solutions to any issues we raise.

Pros

To be honest the key thing for us as a charity was the price, which is extremely competitive. As we got further into it we also found the functionality was equal to many more expensive platforms. Our HR staff who have used other platforms are impressed by the number of boxes it ticks for streamlining our previously paper and MS office based processes. It save us hours a year just in holiday calculations and the self service element is a boon.

Cons

I'd like to see more options to format some of the forms etc. to reflect our existing documents as there is a cultural change issue in getting managers used to using different formats which don't always seem at first sight to reflect the elements we have developed in house over time.

Youmanage - the user friendly

Pros

The system is incredibly intuitive and user friendly - it offers a comprehensive HR management solution for both managers and the team members. The system can be tailored to deal with all different shift patterns, and a big plus for us is that the Bradford System is integrated for sickness absence management. As the software is developed by a small team the ability to speak to them for support and suggest improvements is just perfect.

Cons

I would honestly say there is nothing abut Youmanage that I don't like or find frustrating.