Zoho People Software


 

Zoho People is a cloud-based human resource (HR) solution suitable for business of all sizes. The system features leave management, attendance management, time tracker, employee self-service, form customization and more. The solution's leave management feature allows organizations to customize leave types and employees can apply for leave online. Organizations can also have a centralized view of all the employee information by leave type, location, role and experience level.

Zoho People allows users to create custom modules by adding forms and tabs based on needs. It offers drag and drop functionality. The employee self-service feature allows employees to access, update and modify their own records as per the organizational compliance. The File Cabinet feature helps HR staff store and share HR and company-related documents.

Zoho People’s live feed notify employees about changes of policy and other notifications. Pricing is per employee on a monthly subscription basis. Support is offered via knowledge base and phone.

 

Zoho People - Attendance
 
  • Zoho People - Attendance
    Attendance
  • Zoho People - Employee self-service
    Employee self-service
  • Zoho People - Form customization
    Form customization
  • Zoho People - Leave management
    Leave management
  • Zoho People - Time tracker
    Time tracker
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

143 Reviews of Zoho People

 

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Software Advice Reviews (7)
More Reviews (136)

Showing 1-7 of 7

Johanna from Pele Energy Group.com
Specialty: Energy
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

It is easy to use, effective and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I love this system. It is efficient and as I said before, people management made easy

Pros

Ability to track leave made easy. Recruitment process readily available.
Job performance tracked effectively, Performance appraisals, people management, company organogram, and departments easily manageable.

Cons

I am still busy familiarising myself with the system. I will give you feedback as soon as I have encountered any cons.

Review Source
 
 

Vanessa from Admios
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Mixed Feelings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, it is a complicated tool, it is not that easy to use, the only good part is that it is customizable, but I would not recommend it.

Pros

Zoho is very customizable and has an API with which you can integrate what you need. You can create forms and use them according to your needs.

Cons

Its not intuitive, it is hard to use, the support team is in India and it is hard to match time with them to get something fixed, they ask to get remote access to fix the issue every time, which means that for that time you cannot do anything on your computer while they are on there, and sometimes they just take too long.

Review Source
 
 

Cinnamon from HR
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Zoho has made my job as a Human Resource Recruiter much easier.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like Zoho People I just wish the price was not as high to make it more affordable for a small business with 15 employees.

Pros

The ease of use, their help center has lots of great information, webinars, templates, I like the templates they offer.

Cons

The price I feel is to high for a small business to make it an affordable purchase. I also wish the reports were run easier.

Review Source
 
 

Sachin from HealthifyMe
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Zoho People Appraisal is not good at all.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Going by Zoho's appraisal tool, there is no way I will recommend any product. The lack of decent support even for paid plan, and lack of basic features, only shows what low quality/bar they have set out for themselves. I am now curious to know how bad other Zoho products are and might try them out only to know / learn how not to do things. Perhaps others can use Zoho appraisal system as case study on how not to build / launch products.

Pros

- Named brand with some good story behind it.
- Seemingly out of the box turnkey solution for HRMS (we used it for employee appraisals).
- Quite easy to import new employees into system (via CSV).

Cons

Weak/bad Customer support:
- No 24x7 support. Weekend they are off. Weekday support only for 9 hours.
- No customer support call centre. You have to wait for callback and it takes 2-3 days for them to give callback and another few days to resolve issues.

Bad appraisal product:
- Features or lack of it is not clearly listed out. You will find it once you have started using the product (and too late to make changes).
- Really terrible UX. One could not figure out how to do something... there is no proper onboarding/videos either.
- Basic features were absent, and there are way too many bugs to be put it out as paid product. Google form works lot better.
- Employees were not able to access their account for weird bugs, and could not see right screens (again bad product).

Review Source
 
 

Rita from Three Cs
Specialty: Distribution
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Zoho People

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We've implemented Zoho People as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, Zoho People has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company.

Cons

As with all software, there are many areas to improve. Zoho People team has been working hard to do just this as demand arise.

Review Source
 
 

Debbie from safetyunlimited.com
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Really versatile and cost-effective HR system that allows a lot of customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A very cost effective and versatile system overall.

Pros

Allows a great deal of customization, which is really important to me. Once you learn how to work with templates, it's very easy to go in and create online forms, and customize sections specific to your company. They are quite responsive to questions and generally get back to me very quickly. Calculations can be done in most any form, which again, once you learn, is a great tool. The cost is well below other systems that I've looked at, and I think I've researched them all! It's very cost-effective overall, which is great for small companies like mine.

Cons

There are some technical issues that I'm still waiting to have resolved, which would make this product even better. For instance, a scrolling page problem in their newest interface that forces me to expand the browser in order to do a vertical scroll. There is also an issue with dates reverting to a format I do not use (i.e., day then month, when the US version is month then day).

Review Source
 
 

Coleen from SJB Consulting
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Decent product; Poor customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

 
 
 
Showing 1-20 of 136


October 2018

October 2018

Workforce Loading 101

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

ZOHO people allows management of different resume and people. It is a software that can be used in tracking employee cycle. Scheduling and minimal features for time tracking are possible with ZOHO People. This software allows so many jobs to be done with just one dashboard to face, which looks very clean and organized as well. It is very intuitive and it can work for you in so many possible ways.

Cons

The product will work for you and will be highly personalized after a while of using it. It is somehow difficult to start using and to learn its initial uses, it might take time to understand the different features.

Review Source: Capterra
 


October 2018

October 2018

A great integration of software between ZOHO; hassle-free employee management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The integration of different ZOHO products is a great and easy alternative for everyone who needs their features. With ZOHO People, I can manage our company’s employees right after hiring them. The possibility of transfer of the initial files from the database in ZOHO Recruit is an amazing start for this software. With ZOHO People, managing of attendance and leaves are possible, time clocks are available for employee time tracking and human resource management features are of great help to me.

Cons

The slow response from the tech support team is a little bit discouraging. One thing that needs improvement is the polishing of the great features that they already have. With the hundred of features they are trying to create and embellish into the software, there is no space for improvement.

Review Source: Capterra
 

Anil from India Yamaha Motor Pvt. Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Time saving destination for HR management.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It is a good employee and company management tool. It helps to centralize all the data and make it available to different members of the team. This is very useful for all the workers to be on the same page. It has time tracking features which are useful to track the amount of time a particular project takes. The employees can update their strategies to work better in accordance with the inbuilt instant feedback system. A regular attendance tracking system is also present. This can help to maintain an accurate record of the absentees.

Cons

It is difficult to use for a small-scale company. The higher versions provide just the same features as the basic versions. Customer service is very slow in responding.

Review Source: GetApp
 


September 2018

September 2018

VERSATILE AND HIGHLY CUSTOMIZABLE

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It is the kind of software that after some time, can complement your work-style and adjusts to your needs. It is highly customizable and versatile for any users. Employee management and Time Tracking is highly recommended, it is better than any other software with similar features.

Cons

The mobile version is somewhat glitchy and does not work as well as it does on the desktop. There are moments when it would crash.

Review Source: Capterra
 

Ahmed from Libyan Spider
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Zoho People: All you need, plus more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.

Pros

Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed.

The latest version also looks great, the user interface had a more than welcome update.

Cons

In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.

Review Source: Capterra
 

Gururaj from GEP
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

The Best software for HR managenent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use.
Great visibility for all the functions.
Good tool for the employee evaluation.
Best for tracking employee utilization.
Can easily view all the function available.

Cons

No, I do not have any cons about zoho people software.

Review Source: Capterra
 

Sasa from DEVTECH
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

HR helper and organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved us a lot of time and manual work when it comes to people related HR operations. In the moment where our growth expanded, Zoho People simplified and automated bunch of things we tracked internally in some other tools.

Pros

Feature-set that we use complements our HR needs. Zoho People simplifies the most of the people organization, vacation and holiday tracking, leave and remote work management.

Cons

User experience could be improved, but recently they introduced new UI which I am checking atm, so hopefully this will be better.

Review Source: Capterra
 

Ashraf from Gep Solutions pvt ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Brilliant Software for Employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this software for more than a couple of years now and have had the best experience as an employee, where i get to see each and every information that i need in detail, like my leave balances, my profile information, my travel details, its a must have software for every organisation

Pros

It is the most prolific and advanced software once can use while being in a fast paced organisation, its easy to use and has lot of detailed information.

Cons

Its Flawless, good job on that, give the developer a rise in pay.

Review Source: Capterra
 

Francisco from YCS PR
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Needs a lot of work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Some of the more basic features work. it's def a good place to start because the app let my employees check-in using geolocation. Also something we really liked was the file system that allow us to upload digital versions of the contract and other documents specifically by employee, role or even global.
As I said, its a good place to start since all the basic stuff is there.

Cons

The complicated features dont work properly. Do you want to change leave entitlements? no.
Do you want to apply hours for an employee? It will randomly bug and tell you there arent available hours (even though you have them).
Payroll reports? not a chance. You have to get summary reports and then manually get the $/employee.
The list goes on an on. Anything specific pretty much has a bug.

Review Source: Capterra
 

Sairoop Das from GEP
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Awseome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything in one tool as such applying for leave, leave status, profile and many more. It is a vast tool and make job easy for HR people. Tool is instant for example if I apply for a leave my reporting manager gets the notification quickly so he can review and reject or approve.

Cons

I did not find any cons about this software yet.

Review Source: Capterra
 


September 2018

September 2018

As usual with ZoHo - A good idea that's not working out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

(I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...

Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)

Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

Pros

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

As i'll describe below - these things don't actually pan out the way they should.

Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons

Zoho People is like every other Zoho software I have ever used - Too good to be true.

What makes most of the zoho software so attractive seems to stem from two things...

1. The price is always fantastic

2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Review Source: Capterra
 

Oksana from ANODA Mobile Development Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Problem with domain verification wasn't solved for more than 1 week

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

from description seems product really interesting. But with current state of things I was not able to use it with at least one more user.

Cons

- domain validation is not done for more than 1 week.
- support can't help with this issue
- very poor support with answers that can't really help or absolutely not applicable to my case

Review Source: GetApp
 

Sachin from Elevati
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Super Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this application for managing employee attendance, tracking their leaves and performance. This is an excellent application to manage employee data in one screen.

Pros

An easy way to apply or track your Leaves, Attendance, Travel expensesand Performance management.

Cons

It does no allow you to change the theme. They are not changable.

Review Source: Capterra
 


August 2018

August 2018

Zoho Nomo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The cost was decent compaired to others and it wasnt very difficult to figure out how to set it up or train other people to navigate throughout the platform. Hoping they continue to make the product easier to use.

Cons

I do not like the interface. I also didn't appreciate the fact that i have to invite my own employees to join instead of just inputting the data myself correctly

Review Source: GetApp
 

Nivin from Indian Oil Corporation Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Helps to enable intra business communication for your business enterprise.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

Cons

The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Review Source: GetApp
 


August 2018

August 2018

Good idea, but not that good implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

UX is great as for pretty complex system, like this.

Cons

Our company have to deal with lots of `silly` bugs, which should be in such system. Had problems with attachments, problems with additional integrations. Our manager has to spend time on calls with support to report about bugs in the most essential features.
Developers fix most of bugs fast, but I honestly don't understand why system wasn't tested well before rolling-out.

Review Source: Capterra
 


July 2018

July 2018

A world-class workforce management solution great for any company size.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.
The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.

Cons

There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.

Review Source: Capterra
 


July 2018

July 2018

It's ok but difficult to navigate

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We were looking for a PTO tracker and it does the job.
I like the fact that it has HR features such as birthdays annoucements.

Cons

The interface is very dated and it's pretty clunky to get some clear information like : how much PTOs will I have on that day. You have to go through several hoops.

Review Source: Capterra
 

Justin from Education

June 2018

June 2018

Not your ordinary HRIS, you might want to consider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Zoho gives a user a FREE for trial so that you can have a feel on the software. This
software is also easy to integrate with other Zoho products. This software is also packed
with features such as timesheet, appraisal, feedback, forms customization and others.
There is also an available API in case it will be integrated with other softwares.

Cons

The organization of the sidebar is a bit confusing. The whole UI somehow confuses me
and took time before I managed to know where to find this and that. The price is also a bit high

Review Source: Capterra
 

Mitesh from Panamax Infotech Ltd
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Good organisation management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use and have lots of features for management. To manage recruitment data is really easy and help HR. It also provide performance management features and different reports. Employee can also regularise their details.

Cons

The tool is good enough as compared to they charged. We have to prepare a resource who can manage it with custom organisation flow.

Review Source: Capterra
 
 
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