Asset Panda vs DEAR Systems

Asset Panda has 1141 reviews and a rating of 4.64 / 5 vs DEAR Systems which has 222 reviews and a rating of 4.32 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Asset Panda

DEAR Systems

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.64 / 5 (1,141)

4.32 / 5 (222)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 25, 2021

April 5, 2021

Pros/Cons

Pros
great configuration and super easy to customise
Excellent features and easy to use. Mobile phone app is very good.

Cons
At the time the AD integration wasn't live and we had to duplicate our data entry efforts. That's now been resolved.
The only con is how the software is difficult right out of the box. It's extremely powerful so it does take a little bit of time to get used to it.

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Pros
it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.
It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

Cons
The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.
Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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