DEAR Systems vs ShippingEasy

DEAR Systems has 222 reviews and a rating of 4.32 / 5 vs ShippingEasy which has 1061 reviews and a rating of 4.83 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (222)

4.83 / 5 (1,061)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 5, 2021

March 9, 2021

Pros/Cons

  • Pros

  • it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.

  • It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

  • Cons

  • The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.

  • Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

  • Pros

  • The customer service is EXCELLENT. Everything is pretty intuitive and... Inventory control. Oh its wonderful to be able to make inventory negative when something breaks :)

  • Everything, It's Christmas and everything is wonderful. Software is easy. Perfect to use. The rep is wonderful!

  • Cons

  • It's confusing in the beginning to have to download the connect easy program and get the printer all connected, but once it is set and ready it is easy.

  • It's not as user-friendly as some of the other software on the market. It takes some getting used to, but it's well worth it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos