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Supported Operating System(s):
Web browser (OS agnostic)About Ecomdash
Ecomdash is a cloud-based inventory management system that integrates standard inventory management features with order management and shipping management capabilities into one platform. It designed for small to midsized online retailers who sell through multiple channels.
Key features of the system include multi-warehouse dropship management, multi-warehouse inventory management, barcode scanning, barcode generation and more than 40 reports, including restock forecasting. Users can also tag products and organize them in the system by different categories and groups.
With Ecomdash, users can automatically sync inventory levels across all of their channels and customize their inventory rules for each channel. Ecomdash integrates with Amazon and eBay, a...
Shipping
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
3.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2019
Sander from Seattle Seed Company
Company Size: 2-10 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2019
Highly capable with a learning curve
Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.
Pros
Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.
Cons
The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.
September 2020
Kyle from Ante up graphic supply
Company Size: 2-10 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Best inventory software
Great experience
Pros
Syncs all our websites super easily. Great customer support.
Cons
They don’t always implement the things that people request.
Reasons for Switching to Ecomdash
At the time ecomdash was the only software that recognized Etsy skus. I’m glad we switched. The price. The customer service is fantastic.
Response from ecomdash
Replied September 2020
Hi Kyle, Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience. Thanks again and we look forward to helping you grow your ecommerce business.
November 2020
David from Delta Molding LLC
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
2.0
November 2020
Cheap But Limited
Unfortunately, Ecomdash ripped me off with some custom development: One limitation with Ecomdash is that they don't have a print driver, and cannot print directly to a printer. Instead, you can download .pdf files, and then print them. Unfortunately, Ecomdash generates an 8.5" x 11" .pdf page size for everything, even product barcodes. This means that we can't print barcodes on our 3" x 1" barcode printers without cropping them first. Evidently, some of the newer Brother printers support automatic barcode cropping, but not so for our Zebra printers. We paid Ecomdash $1,000 to develop a 3" x 1" file size so that we can print barcode labels on our Zebra label printers, without any additional cropping. After nearly a year, Ecomdash still hasn't developed the 3" x 1" file size, and they won't refund our money either. All they've done is provide automatic barcode cropping instructions for Brother printers, but of course we don't have Brother printers, and barcode cropping is not supported on our Zebra printers; that's why we paid for a custom file size!!! After being ripped off for $1,000, I honestly can't recommend doing business with Ecomdash. I'll update this review if anything changes, but I'd look for a more honest company to work with.
Pros
Easy to use and implement. We use it primarily to sync inventory with our online sales channels. We operate many sales channels, and most other companies charge by the number of sales channels. Ecomdash has a flat fee which was more cost competitive for our needs.
Cons
It's slow and the features are limited; but you get what you pay for. We still have to use other systems, such as Shipstation, because we don't like the listing or shipping functions.
Reasons for Switching to Ecomdash
SkuVault was unable to sync with one of our sales channels.
Response from ecomdash
Replied December 2020
Hi David, Thank you for providing your feedback. We're glad to hear that our app was suitable for your business, however we're very sorry that you've had a frustrating experience regarding your custom development request. We appreciate you bringing this issue to our attention. Someone from our team will be contacting you soon to learn more about the issue and we'd love the opportunity to make things right if you give us another chance. Thanks, Ecomdash
December 2020
Peter from Fierce RC Solutions Inc.
Company Size: 1 employee
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Love it!
Wonderful
Pros
Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!
Cons
Nothing really, im not computer savvy and I been able to get it all going with some halp from support!
Reasons for Choosing Ecomdash
I drove both, I couldn't justify the extra cost of others.
Response from ecomdash
Replied December 2020
Hi Peter, Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience. We look forward to helping you continue to grow your ecommerce business. Thanks again, Ecomdash
August 2020
Stephen from Second Hand Hardware LLC
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Ecomdash for Inventory Managment
We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.
Pros
I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.
Cons
The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.
Reasons for Choosing Ecomdash
I looked at several. I like simple but meaningful dashboard and inventory screens. It doesn't take a new employee very long to become an effective user and that's important to me. I'm 63 and after integration, I've had no problems using the program.
Response from ecomdash
Replied August 2020
Hi Stephen, Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words. Thanks again and we look forward to helping you continue to grow your online business.