Highly capable with a learning curve

Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Pros

Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software weve tried.

Cons

The software is so capable that it also has a huge learning curve (weve been at it several years and still learn new things), and the interface isnt very modern, nor is it mobile-friendly.

Annual plans are misleading - proceed with caution

Overall it's a decent piece of software but it does have several issues that make it hard to figure out exactly what is going on sometimes with your business. The reporting is clunky and not customizable and some other features are dangerous if you rely on them but don't realize that the data may not be the whole picture like you think. Annual billing is misleading; The annual billing cost will be renewed, without warning, once you exceed the number of orders for the year. So if you sign up for the 100 orders/month annual plan and you use 1,200 order in 2 months then you'll be charged the annual price every two months, even though you'd pay far less than that by just paying monthly. So buyer beware!

Pros

The software does a lot as far as multi-channel management. It's pretty easy to add new sales channels and then have it manage your inventories and listings. It's also very nice to be able to set up multiple warehouses and even have Amazon FBA fulfill listings for other channels.

Cons

It still has some bugs. Be very careful when you download listings because it can create MCF listings inside of Amazon and you won't even know about it unless you go to Amazon and go to each of your products. Ecomdash doesn't notify you or have any way to tell that this listing creation happened. After talking with the support team it appears to be a bug and this can have huge implications for your business when trying to make simple changes or downloads. Also, it's a pretty simple piece of software that does some basic stuff well, but is not very customizable and won't offer you the advanced features you may be wanting. The reports are fairly simple and sometimes you'll have to pull multiple reports for usable info. It really needs some work on the types of reports and notifications that it claims to offer, especially with multiple warehouses. It shows "in-stock" for items that are out-of-stock in one warehouse, which is very annoying because different sales channels are fulfilled by different warehouses, but you'll never be able to see that in a report, so it makes for a lot of manual work and multiple reports to mesh to get the info you need. Also, the annual billing is very misleading and I'd be careful with that.

Ecomdash makes it easier to sell online

I've been using Ecomdash since they were just getting up and running. They have done so many upgrades and made the software better and better. Their customer service has been great and very responsive. The price of the software is easily justifiable since they monitor all of my inventory, manage my orders and let me list to multiple online selling venues all in one system. As they have grown, their up-time has been incredible.

Pros

Cross list inventory on multiple selling platforms. Love the fact that when an order comes in from a selling venue, Ecomdash stops all of the listings on other platforms without me having to watch it. Ability to print shipping labels for orders. Ability to manage my inventory locations. Ability to upload my listing info via a CSV file.

Cons

I don't have any cons, more like a wish list. I would like it if they would list / monitor Poshmark. I would like to be able to customize the reports.

Not bad... unless you need to print barcodes.

Pretty good with a major letdown on account of the barcodes.

Pros

Compared to SkuVault, ecomdash is very easy to setup and use. It's less expensive and it adds listing features. SkuVault has horrible search functions and it can be very frustrating to lookup products. In contrast, it's very easy to find products in ecomdash.

Cons

The deal-breaker for us is that it cannot not print barcodes, which makes it absolutely useless for any business that uses barcodes or scanning. ecomdash will "generate" barcodes... which means that it will download an 8.5" x 11" .pdf file that contains barcodes... and other stuff, such as inventory locations. ecomdash expects me to open this .pdf file in photoshop, crop the barcode, scale it, and then print it. Ha! I'm not a big fan of SkuVault but at least I can print barcodes diretly to a Zebra label printer. SkuVault provides customizable barcode templates which allow you to customize the label size, and also enable/disable other information. For example, I can choose whether or not to include the sku, price, location, or other details. Bottom line... when I print barcodes in SkuVault, they come out of our Zebra label printer.

Almost Good

Considering that even though they state that they support woocommerce they really do not it is more of a try it and if it works okay and if it doesn't oh well it is your fault. lol what a crap way to run a business.

Pros

What I like most was being able to post items to different marketplaces.

Cons

This software failed repeatedly to post to woocommerce, and there support which is timely and round the clock but this is one problem they did not really try to solve. They said it was on my end, however Sellbrite & Sellerchamp have no problems posting to my woocommerce store. I really hated how their tech support is almost there for you but then not really.