TRXio Software
TRXio by Cairnstack Software is a cloud-based inventory solution that helps businesses of all sizes across various manage their assets, protect their brand and comply with industry standards. Within TRXio users gain access to demand forecasting and replenishment, kitting, lot traceability, reporting and analysis and vendor managed inventory tools in addition to marketing features. The program can be used on mobile devices and is iPad compatible.
TRXio maps the process between the proposal and final invoice by visualizing workflows and products. The solution helps users to avoid duplicated efforts by connecting orders, projects, knowledge of inventory locations and invoicing. It tracks products as the flow into, around and out of a business.
Additionally, TRXio automatically creates change orders when the scope of a project changes. Services are offered on a monthly subscription basis that includes support via phone, email and online FAQs.
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Inventory at location report -
Edit project -
Landing page builder -
Item details -
Add order -
Add inventory
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
8 Reviews of TRXio
Greg from Acoustic Architects
Employees number: 11-50 employees
May 2017
May 2017
Good potential, Needs to be fleshed out and bugs taken care of. The
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The software is really good at keeping track of inventory. It also helped out with tracking items at the customer
Pros
The ease of use. Its pretty great! The interface is simple and easy to understand and the drop down tabs are self explanatory
Cons
The bugs and functionality needs to be worked on and polished. There are things that were said to be in the works and months later still not working
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thank you for the honest review, Greg. In any application there will be bugs from time to time. We have a full development team that is devoted to the growth and overall success of the platform. Sometimes when requests are made they are weighed across many companies and the polishing that can benefit the most users is what we focus on first. As for special requests, we can always be convinced through a defined scope of work and willingness to pay for the request. Software as a Service is the way of the future where companies are not spending tens of thousands for software per month or year without the knowledge of constant upgrades and fixes in the pipeline. What we do know is that we save organizations many times the cost of the TRXio platform every year in recovering lost revenue from all levels of an organization. Software with an ROI that can be measure in days not years.
Jonathon from Completely connected LLC
Employees number: 2-10 employees
May 2017
May 2017
My company purchased the software and I was the one who said it up for our company.
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We are able to inventory are products in stock so that we are able to closely monitor what we have and correctly order new products
Pros
Support for customers is awesome and very helpful. Software is also easy to use once I got the hang of it
Cons
Editing products in software after they've been added it's kind of difficult. So once I got the hang of it it wasn't too bad
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thank you for the honest review, Jonathon! I agree the product editing can be tedious. If you look into the editor now we have made some changes and if you have ideas on how to make the process faster we are always open to feedback. We listen to all feedback and if it can benefit the platform as a whole we get it done asap. Also know that you can add new products by scanning a UPC code that in many cases has existing product info that could be edited for your uses. This limits data entry time to a minimum where all that is needed is to edit for accuracy in your use.
Jeff from Big Fish Automation
May 2017
May 2017
Great service, didn't work out for us
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Made us think about how to track our inventory
Pros
Cost, service was great to talk to. We liked that there was a database for our industry as well. Thanks
Cons
Didn't integrate with quickbooks very well. There was limitation in bulking items, also everything had to be tied to a QR code.
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thank you for the review. We have made two major revisions to the QuickBooks Desktop integration since your account was created. We will have on of our support specialists reach out to you about QuickBooks specifically. Also we are releasing our integration with QuickBooks Online in September as well.
Shaun from Sound Oxygen Service
Employees number: 51-200 employees
May 2017
May 2017
The work with you to make it the best for you!
Ease-of-use
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Knowing where our inventory is at all times
Pros
TRXio has made the system work for us, When we have an issue they make adjustments to improve our daily operations
Cons
Its a great inventory system for retail or bulk warehouse movement, however it only works on barcodes we have to create and not on the manufactures barcodes
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thanks for the review, Shaun! Using the manufacture bar codes does not comply with traceability standards as there is no way to ensure a unique identifying ID. The printed 36 digit LiveQR code ensures all of your items are unique and can be traced. As a HIPAA compliant solution there are many UDID compliant and security concerns we address that may be outside of your needs but as you grow will become very important.
Tyson from QAV
May 2017
May 2017
Fundamental tool for business management
Ease-of-use
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Pros
The software is very simple. The learning curve was minimal. The TRXio additional to our business has been invaluable.
Cons
There are some minor suggestions we've made to enhance the software that will make more sense for integrators.
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thank you, Tyson! We appreciate your feedback. As you continue to learn about TRXio you will find many features that fit very well into the workflows of the industry. More than half of our staff has extensive real-world warehouse, logistics and installation experience. We hope you continue to see value for years to come.
Robert from Octopus Yachts LLC
Employees number: 2-10 employees
April 2017
April 2017
There is truly no other product out there that can do what TRX.io does.
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Has improved our efficiency at managing inventory immeasurably.
Pros
The ability to track individual items is amazing. We are in a business that needs to track serial numbers and TRX.io is the best option out there for this function.
It also allows us to monitor stock, both in the shop and in the field externally on trucks, so that we never run out of items we need.
The support team for the product is also outstanding. Issues are usually resolved quickly and without delay. We have never had to wait for a fix; the team is on the issue as soon as we contact them.
Cons
The mobile access is very basic and could use some more work. It basicaaly only allows you to transfer items; the ability to search inventory would be great.
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thanks for the review Robert. The current version of our mobile apps both allow for searching for inventory by type, brand and even by specific model. It will show you what you have and were you have that item. It may be as simple as uploading the newest version from the respective store.
As for limited use, that is by design. Most/all mobile phones have too small of screen to effectively run reports or manage users. The mobile app is specifically designed to receive items that you have in your database already, Assign additional LiveQR codes to, Transfer from any internal location and most importantly simply scan the order and the items to move them to the customer or external location. We have both iOS and Android specific developers on staff in our Colorado office so we make updates on a regular basis. Give us a call if you are having issues and we will walk you through the process. Also remember we have a full knowledge base for your review. Thanks.
Craig from Lunar Audio Video
Employees number: 2-10 employees
April 2017
April 2017
Lunar Audio Video
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We have been using TRX.io for about 2-1/2 months and it gets a little easier to use daily. There are many features that help you keep your inventory organized.
Pros
Multiple ways to look up items.
Cons
Can only have one screen open at a time
Advice to Others
Not at this time.
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thanks for the review, Craig! There are many times that you can have multiple pages open at a time, however as a cloud application it is important to understand that the last page you edit info will be the one that saves. For example: If you had two tabs open with the same order, made changes to that order then made different changes to the order on the second tab then went back to the first one and saved progress. The second tab's order would not be accurate and could overwrite your information. It is the limitation of all platforms that use a web browser. It may be beneficial for you to review the workflow you are having difficulty in the knowledge base. Thanks again.
Natasha from Show & Tell AV Solutions
Employees number: 2-10 employees
April 2017
April 2017
TRXio Software Review
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This software has really helped us keep track of items as long as my techs sign the parts out haha. I wish the phone app would show more information
Pros
The ability to look up an item to see if we have it in stock.
Cons
We would like to see more information on the phone app.
Advice to Others
Make sure your techs assign the products when moving!
Response: Cairnstack Software, Cairnstack Software LLC
Date: August 2018
August 2018
Thank you, Natasha for your review! It is on our product updates list to increase functionality of our app. What would you like to see added? Please submit any thoughts, ideas or workflows to our support team at support@cairnstack.com.
