OpenLM vs SysAid

OpenLM has 15 reviews and a rating of 4.73 / 5 vs SysAid which has 284 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (15)

4.50 / 5 (284)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 30, 2019

September 25, 2020

Pros/Cons

  • Pros

  • The software is very flexible, with a solution to almost any licensing issue I have. They cover a wide range of license managers, making our company's license consolidation much easier and cheaper.

  • Enables conversation with the business on licensing needs based on real usage.

  • Cons

  • No Cons - Everything that we need is covered in the Software.

  • It was a bit hard to understand the full scope of what OpenLM offers from the website, as they have many extensions and solutions to each problem.

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Out of the box features are excellent and the system is very easy to configure.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • The translation is not complete, although you have the flexibility to do it yourself

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux