TimeSolv Legal Software

4.71 / 5 (350)

Our advisors have recommended this product 6 times in the last 30 days

About TimeSolv Legal

TimeSolv is a cloud-based legal time tracking and billing solution that caters to law firms, accountants, consultants, architects, and freelancers, helping them manage daily business operations.

TimeSolv integrates project management features such as time tracking and assigning tasks with billing functionality, allowing users to track billable hours and budget in real time. It also provides case management features and document management tools to help organize and store data. Users can utilize a document automation feature for auto-filling standard formatted documents.

It offers a suite of billing functions, including invoicing, batch billing and integration with LawPay, allowing users to pay their bill online. Users can upload images of receipts to ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

344 Reviews of TimeSolv Legal

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(267)

267

4 stars

(68)

68

3 stars

(12)

12

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 344 results

March 2018

Ruth from Mulberry Street Market Intelligence, LLC

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Pros

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

January 2020

Steven from The Kuban Firm, PLLC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Excellent upgrade over previous billing program.

I recently became a sole practitioner after my partner retired and decided to look at a new billing program. We were previously using Timeslips and it worked OK for what we needed, but I wanted to upgrade to something that was easier to use. There has been a learning curve, which is to be expected, but it is very easy to navigate and their customer support has been incredible. I have called and/or emailed several times and have always received quick and direct assistance to my issue. Plus, I was able to work out most of the kinks during an extended free trial period to make sure it would fit my needs. It has made my time-keeping much easier, and has really made our invoicing/billing process run much more efficiently. I wouldn't hesitate recommending TimeSolv to anyone, solo practitioner like myself or even small/large firm.

Pros

I most like the ease of using TimeSolv for entering billable fees and expenses, and the customer service and support I have received thus far has been excellent.

Cons

Truly there is nothing I have seen that makes me regret making the change to TimeSolv. If I had to pick one thing it would be that there are many features that are customizable, but there are some others that I wish I could have a little more control over in the invoicing (size of address on first page for one), and the default display of a client's "office phone" instead of mobile phone (but this is easily remedied by entering the mobile # in the office # since I rarely ask for/need a client's work # anyways).

December 2019

Eden from the college workshop

Company Size: 1 employee

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

December 2019

Works for me!

Pros

Entering and tracking time is straightforward, and can be done from any device with a browser. The invoices are customizable, so I can get them to look the way I want them to. After a little initial learning curve, the software has been easy to use, and customer support has been great whenever I've needed assistance figuring something out. Billing goes so much faster for me now that I use TimeSolv, because the program does what I need it to from start to finish.

Cons

Some online reviews I've read complain that the interface isn't "sexy," but I don't really have any problem with it.

August 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

Support Staff was rude, argumentative, and unprofessional

Disappointing, unprofessional, and a complete waste of our time.

Pros

Nothing about this software makes it stand out from its competitors.

Cons

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Response from TimeSolv Billing

Replied August 2019

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none. While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information. We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

February 2020

Brian from Faruqi & Faruqi, LLP

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

Better than PCLaw

Solid overall. Easy and quick to use.

Pros

Simple, streamlined look makes it easy to enter time. There isn't a ton of extraneous info filling the page like there often is in other billing software. Easy to edit old time entries. From a user perspective, it's definitely more intuitive than PCLaw.

Cons

When clicking an older date to review entries, the loading times are a bit longer than I'd like. Also, the "Start Timer" tool is a little finicky, and I often think I've turned it on when I actually haven't. I don't usually save an entry/draft the description until I'm done working on the corresponding assignment, but even though I've checked the "Start Timer" box it does not register until I've saved the entry. It would be great if the "Start Timer" tool worked immediately so that, once I've finished an assignment and save the entry, the time registers (rather than having to create the entry, check start timer box, save, and then edit the entry to add my description later).