Docebo LMS Software

4.25 / 5 (86)

Our advisors have recommended this product 20 times in the last 30 days

About Docebo LMS


Docebo is a cloud-based LMS solution to provide training programs for employees, partners and customers.  Docebo serves various industries including IT, technology, retail, consulting, healthcare, manufacturing, energy, oil and gas.

Docebo various features and applications can be enabled or disabled based on the company’s needs. Users can deliver content, manage training, track certifications and reward learners through the platform. Privacy settings allow users to grant specific permissions while protecting different customers. It provides unlimited storage, courses, bandwidth and admins. The system can be integrated with third-party applications as well.

Docebo offers multi-language support with over thirty different languages, training and customized on-boarding. The system is browser agnostic and accessible via mobile devices and apps for iOS and Android.

Docebo Mobile for iOS and Android are white-labeled applications which enables users to use their own logo and brand on each subdomain of portal.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

86 Reviews of Docebo LMS

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(44)

4 stars

(29)

3 stars

(6)

2 stars

(4)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 86 reviews

Do you use this product?Write a review

April 2019

Vita from Boston Logic

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

A full-featured LMS for deep learning and training

If your company strives to expand the efficiency of their training with the help of a full-featured platform with all the necessary features for convenient and fast learning, then Docebo is exactly what you require. In fact, we do believe that Docebo is one of the best LMS we have ever tried.

Pros

The functionality of Docebo allows us to organize our courses in the way we want and require, as well as distribute our new learning products alongside others on both desktop and mobile platforms. The latter ability makes Docebo even better because it expands spheres of the program’s use enormously. Another feature we adore about Docebo is the ability to drag-and-drop widgets to set up learning dashboards. Docebo is a complete flexible learning platform for our employees, partners, and customers. It is awesome to be able to create a new comprehensive course just in a few clicks. This ease of the program’s operation makes Docebo a suitable solution for non-techno-savvy users.

Cons

Some of our employees complained that they had had a few issues trying to log in the system after changing their e-mails previously used and known by the platform. However, the technical support helped us to solve this problem, so we know what steps should be taken to avoid this issue in the future. In addition, the major operation process is really great. But there are some features pretty hard to navigate because of the confusing instructions they are based on.

March 2019

Angelena from Cleveland Integrity Services, Inc.

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Our company is responsible for providing support management to different projects, requiring prospec

If you need an LMS tool that will help your employees learn quickly and efficiently, you should opt for Docebo especially, if your work requires preparing employees for projects that differ from one another significantly.

Pros

Our company is responsible for providing support management to different projects, requiring prospective support managers training for each project individually. Our work would have been impossible without Docebo, thanks to which we can provide efficient training for our new employees. The tool has an easy to navigate interface, so our newbies are not feeling lost during onboarding. It is extremely difficult to find the right LMS to make sure that new employees complete their training successfully and ready to start working on the assigned projects. Most of the LMS are too confusing for employees, but not Docebo.

Cons

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue. So, all in all, Docebo is basically only benefits without any flaws, at least judging from our experience. A great LMS tool.

March 2019

Juho from EBSCO Information Services

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

User-friendly learning with Docebo

We didn’t have any problems with support but I hear some people did, and it prevented them from getting the most out of the product. Therefore, it is advisable to try it out before paying any money. This is where the trial version can save you a lot of trouble down the road.

Pros

Our students really like the way it looks and works, which is an important point, as not only does it help us expand our client base, but it also motivates the students to use the platform more often. Personally, I found creating pages a very easy and even enjoyable process. It’s great that I can use ready-made widgets and I don’t have to know anything about coding. Another selling point of Docebo is its ability to meet the learning needs of any company no matter the size.

Cons

When a number of students complete a course, you have to mark each of them separately, which is not very convenient. Or perhaps there is another way, but it isn’t obvious enough for me to find it. It’s also a shame that SCORM and video files have to be no bigger than 800MB. Also, I would say that the 14-day trial period is not long enough to test all the features thoroughly and see whether they really work for you. As a side note, it would be nice if we could send out certificates to students when we notify them about course completion via email.

August 2017

Sean from GroundTruth

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

The platform is functional yet easy to use but the real value is in their on-boarding support.

Pros

There is a clean and up-to-date feel to the platform that our internal and external users fine very easy to use and navigate through. There is a lot of customization, but also off-the-shelf features that allow you to plug and play. It seems like the perfect combination of customization and out-of-the-box functionality for any level of LMS user. Our L&D team does not have an in-depth technical background however customizing the Docebo UI and ensuring all of the functionality was working properly was simple enough for us to figure out.

Cons

The only gap we've experienced in the software is the ability to include a certificate in a congratulatory email after a user completes a certification Learning Plan. In order for the user to receive the certificate they have to navigate back to the final course and download the certificate from a widget underneath the course. Our preference is to include the certificate in the automated congratulatory email, but that's a very small sacrifice to make for all of the other functionality Docebo provides.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Terrific Corporate LMS

I've found Docebo great to work with. The help desk is responsive, and their team is eager to help you implement exactly what you want for your users. Docebo is my go-to LMS recommendation.

Pros

Docebo is a very flexible platform, and we've been able to achieve just about everything we've wanted to do with it. It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears). Our End Users find it intuitive. I love that the team is always working on improvements.

Cons

Because of the aggressive roadmap, there are occasionally bugs with new releases. Some of the back end administrative tasks can also be a little bit cumbersome (too many clicks) but they aren't hard to do.

March 2017

Mike from Thermo Scientific

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2017

Everything you could ever want in an LMS!

We adopted Docebo as our LMS almost two years ago and have never regretted the decision. The robust features, superlative customer service, and the ease in which you can empower other users has been a boon to our learning/training initiatives. Any issue we have encountered has been solved either by the LMS itself, or by working with a technical representative to come up with a solution. Our instance supports over 10,000 users with multiple domains, and Docebo handles all of this seamlessly. Our end users have also remarked on the easy navigation and pleasant UI/UX. I can't imagine using another LMS with the same level of success Docebo has provided.

Pros

Ease of use, robust customization options, user friendly, great technical support.

Cons

There could be better communication of smaller updates or patches to the system. Major initiatives are communicated, but some smaller changes are not done so with the same urgency.

May 2017

Diana from Aileron

Company Size: 11-50 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Great Software With Amazing Customer Service

After analysis of solutions for our LMS initiative, we selected Docebo. The tipping point in their favor was the clean look, the flexible integration, and the rich feature set. What we did not expect was the quality of the service we would get. We went with the enterprise license (still extremely cost effective), since we needed the Coach and Share, White Labeling, and other advanced features. We had a one-time reasonable fee for implementation which included our own implementation manager. What an awesome experience that was for us. The implementation manager became an essential part of our team enabling us to learn as well as help us to avoid pitfalls as we worked through the different options for our use cases. We give props to Docebo service for making it possible for us to go live with our first customer in only three months. Great solution with a great price point.

Pros

Service! We also liked the flexibility of the platform and how easy it was to create our own solution quickly.

Cons

The only thing that was difficult for us was the timing of our implementation with the timing of the new 7.0 release. It was not that big of an issue, but it was another detail we needed to consider. For example, do we change this feature or wait for 7.0?

October 2018

Kyle from DH Pace Company, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2018

Better than most

They're pretty good. For the most part we have a good relationship with the company and their help desk is there for us. Sometimes, however, it can be frustrating to deal with. Haven't experienced anything different across the board with other providers thought. I guess it's just par for the course unfortunately.

Pros

The features available are pretty great. There are a few things missing, but for my company, it was a match. In addition, updates have happened frequently enough to make it worth our while. Recently they updated the video capabilities without advance notice I was pleasantly surprised to see.

Cons

I would have like to know in advance about the update video resolution capabilities. I help design and create video pieces for my company's training. Being made aware of upcoming new capabilities isn't just something you should do, it's a must. Seriously!

July 2014

Clement from CCCure

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

July 2014

Great look & appeal - lacking in Ecommerce and Selling

Good day, Docebo is outstanding when it comes to look and appeal. However it is severely lacking when it comes to selling packages online. Their Ecommerce module is totally inadequate. It mostly provide you with fix price per course through Paypal or Authorize.net You cannot do bundles, rebates, special renewal price, sales, etc... You mostly need your own Cart to do all of this. Most LMS out there offer such features. It would be so easy for them to add this. They already have it for their own payment when you subscribe. However as an LMS user you do not get this. So great LMS for companies and business but not for content provider who wish to monetize their content. As far as support and online documentation, there is a lot of OLD STUFF that should be removed. Support was great but they did not communicate very effectively, I have submitted dozens of suggestions, they implemented some of them but never got back to me about it. Best regards Clement

Response from Docebo of Docebo

Replied August 2014

Hi Clement, Thanks for taking the time out to give us a review! We love the excellent feedback and please know that we do take it in and put all of it into a development matrix that we prioritize based on our roll out plan. Don't worry we do hear you and do document it. The eCommerce module while meeting most of our current customer's requirements can be supplemented with a very easy integration via our Free API to create a more robust solution if needed. While we understand that eCommerce is important for many of the content providers in the industry we have a long history of strong partnerships and would be happy to assist you in finding a solution that meets 100% of your needs as we try to do with all of our customers. Our knowledge base supports many different versions of Docebo as we still have customers using older models but rest assured it is still freely available and the entire platform is well documented but great feedback none the less. Please feel free to contact us!

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

LMS for a resource strapped L&D Team

Pros

The support we had during implementation was better than any other application I've rolled out in recent memory. We have a unique an convoluted use case which forced us to separate our implementation into two phases with our full migration occurring during the second phase. The implementation team was patient, knowledgeable and proactive ensuring the smoothest implementation possible. The flexibility of the homepage to customize and manipulate without needing a ton of design & coding experience has had the biggest impact on our team.

Cons

Course & catalog organization takes a few extra steps than seems necessary, but once you've got the process down it is easy enough.

June 2017

Jeff from Retail Energy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality