eCoach Software


 

eCoach is a cloud based learning management solution (LMS) that allows training administrators to create, manage and deliver online education. The solution is compatible with Android and iOS devices and enables users to access and authorize content. Key features include user management, course management, performance tracking and assessments.

eCoach allows trainers to upload text, images, presentations, SCORM content and other related media to create online training courses. It also allows users to design lessons and quizzes using built-in templates to create assessment tests for learners.

eCoach enables users to analyze content performance through live analytics as well as receive real-time feedback on training delivery through content uptake statistics. It also provides a visual display of key metrics that helps training managers to analyze learner’s performance.

eCoach services are offered on a monthly subscription basis. The solution provides integration with Salesforce, Intercom, Google suite and MailChimp. Support is available via live chat, a knowledge base, email and over the phone.

 

eCoach - Dashboard
 
  • eCoach - Dashboard
    Dashboard
  • eCoach - Creation
    Creation
  • eCoach - Enrollments
    Enrollments
  • eCoach - Finished product
    Finished product
  • eCoach - Reporting
    Reporting
  • eCoach - Mobile
    Mobile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of eCoach

Showing 1-20 of 24

 

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Cristina Marcano from ILC Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Your tool for planning Online courses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me to give instructions to my students and in a simple way to receive their answers and practical work.

Pros

It is a platform to organize and plan the courses you have to do. As a coach you can organize learning activities in conjunction with your students while you give them instructions to achieve it. It is a platform with a beautiful design what makes the course you plan attractive. If you have doubts, you can count on a support that answers quickly and clarifies doubts. It works as a Coach Coach that is dedicated to imparting knowledge to other people.

Cons

I would not add contras more than those generated from ignorance of the platform, but once you know it, you use it and the tests, everything becomes easy for its use. The best thing is that any problem that is presented to you, you can ask for support and then they quickly indicate the solution.
General: It has an attractive, easy and organizational design. It allows you to tutor courses and other learning processes that you plan according to your needs and the needs of your clients.

Review Source: Capterra
 

Corey from DreamVision IT LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great LMS Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The overall process with eCoach has been outstanding. The eCoach team has been extremely helpful and they are very responsive and readily available.

Pros

The eCoach Platforn is very easy to use and is outstanding from scalability standpoint.

Cons

There’s no cons at all. The entire process and platforn has been great.

Review Source: Capterra
 

Monica from Cultures That Work, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

CTW NEWBIES

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall good as an implementer. Support team works with the clients and has that perspective

Pros

Ability to preview and share while developing lessons

Cons

Not knowing some of the limitations of some of the templates but was able to do workarounds

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thanks for the review Monica - it is much appreciated.

- Dimity

 

Emily from SBL Testing Technologies
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Really slick platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can easily track which of our customers have taken the training. It is easy for them to log in and take the training quickly with very little start up time.

Pros

Drag and drop content authoring is extremely easy to use. Normally ease of use is a trade-off for functionality, however that is not the case with eCoach. We looked at a lot of online training platforms and found this one to be the best.

Cons

No printable certificates for users, no internal video hosting. It would be nice to be able to upload the videos right into eCoach instead of hosting on Vimeo or YouTube as some of our clients block those sites for users.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thank you for the generous review Emily.

We are glad to see the success you are having with eCoach!

- Dimity

 

Joanne from Publicis.Sapient
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

My experience with eCoach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are solving engagement issues related to our learning program. Our older eLearning courses did not offer a modern, clean, and engaging platform. The courses were also too long and learners would drop off. So far, we have launched three new eLearning courses and are hearing great feedback from our stakeholders and learners. We won't know our overall increase in engagement until the courses have been live for longer, but our stakeholders are very excited about the way their content is now being displayed and learners are happy with more interactivity and a combination of reading, listening, watching, and doing.

Pros

The thing I like most working with eCoach is the exceptional customer service. The team is extremely quick with answering questions, offering support, and turnaround time when developing courses. I have nothing but great things to say about everyone I have interacted with. The team's positive and "can do" attitude is something I greatly appreciate. I also love the fact that my team and I can make live, on demand updates to any of our courses. We have the freedom and flexibility to change things in real time and not have to wait. Finally, the platform is modern and has so much to offer with interactivity and engagement for the learner. We have had an increased response to our engagement with the eCoach courses we have launched so far.

Cons

The software can be a little challenging to learn for courses we are designing on our own. I am creating my own course and running into a few issues selecting the appropriate layouts and making the images look right in the template. I am not able to re-create certain aspects of the eLearning to make them look like the eCoach designer do.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thank you Joanne! It has been a pleasure working with you and the Publicis.Sapient team.

I appreciate the feedback, particularly on our customer service and we are so glad that you are pleased with eCoach! - Dimity

 

Caryne from Carson Design
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Carson Design Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has been a great tool for us to train our employees. It has helped us keep our training documents clean and up to date for training purposes.

Pros

Easy to use with the different preset formats, functionality within the program to easily change a lesson to a different course, etc., customization of the courses & lessons.

Cons

That is searching features are very narrow. That it opens multiple browser windows.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi, Caryne! We are really grateful for your positive review and the comprehensive feedback.Thanks again! - Dimity

 


August 2018

August 2018

Many features and supportive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This amazing and simply software has many beneficial features such as setting up one time or ongoing activities, a great analytic report and amazing support. The support guidance made my job way easier and everything was done quickly. Enrollment setting had little hassle but I required some assistance other than that it is amazing.

Cons

Software is still kinda buggy and laggy. I can see there will be issues when more students begin to enroll more of the courses

Review Source: Capterra
 

Tanya from Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Awesome ecoach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tool for students to use easily

Pros

Ease of use; great layout; great help desk

Cons

Nothing. I’ve not found anything about the program that I didn’t like

Review Source: Capterra
 

Cheryl from ELES
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

I love eCoach

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the templates for creating resource information. There is enough variety to suit all subject matter so far. I also love the tutorial and help screen.

Cons

I find the mapping a bit tedious, and would like a grandchild option in Compliance mapping.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi Cheryl, the feedback you've provided will definitely help us build eCoach in the right direction! We release new features and updates every two weeks, so keep an eye out for a grandchild option for Compliance Mapping! Thanks - Daniel.

 

Anita from Australian Medical Acupuncture College
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

User review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good.

Pros

It has all the features required to run an online course. Easy to use and teach others to use.

Cons

As an enrolled student- may need to click a few times to return to home page in one of the module.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi, Anita! It's really great to see you and the AMAC team are finding eCoach valuable in all aspects. We really appreciate your feedback. Thanks - Daniel.

 

Matthew from FIAA
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

eCoach user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The customer service has also been outstanding from all levels of eCoach.

Pros

eCoach was easy to navigation and learn. Their extensive list is short videos on how certain things work was really helpful considering my level of IT.

Cons

I haven't had any issues with eCoach. Nil

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi Matt, thanks for taking the time to share your thoughts on eCoach! Our team definitely work hard to provide a strong level of support with the help of our short eCoach videos. Thanks - Daniel

 


June 2018

June 2018

Interesting concept but a bit clunky

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

My employer just started using this. It is pretty easy to use thus far and will reduce the amount of paper used dramatically.

Cons

I do not know or have not been shown how to quickly copy information between files. I am not sure if it is an option but we have not found it yet.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thank you for your valuable feedback! The eCoach team love hearing our user thoughts on our platform! I would recommend reaching out to our support team so we can jump right in and show you how to quickly copy information between files or our eCoach Modules. Thanks - Daniel.

 


May 2018

May 2018

Great resource for our department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eCoach is an excellent software for our department to be able to create online learning courses. The software was very easy to learn and the features are great.

Cons

If there were more reporting options I think the department could really benefit tremendously from that feature.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

It's really wonderful to see all 5/5 stars! This really does speak for itself. eCoach has definitely been carefully designed to provide an easy to use Authoring tool coupled with our easy to manage LMS system.

Keep an eye out for our massive Analytic/Reporting feature release towards the end of this year (2018)! You'll be able to make custom reports at a click of a button. Thanks - Daniel.

 

Ilze from Pflug Packaging

March 2018

March 2018

Excellent support! Very responsive, system works great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great way to track employees trainings & results. Support has found great ways to help our organization

Cons

With the volume we have in our company moving higher than the starter plan is not worth it but the lack of brand customization is definitely a down side.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thank you Ilze! I am so happy you are pleased with our customer support and you are enjoying the eCoach platform. Thanks again. - Dimity

 

Chris from Galpin Motors, Inc.

February 2018

February 2018

Extremely user friendly and easy to use. Amazing customer service. Sleek and modern design.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to quickly create custom content in an aesthetically pleasing manner. The design is intuitive and facilitates learning any subject.

Cons

Poor handling of image uploading. Quality, cropping, and sizing is a problem and unpredictable. Each module should give recommended pixels/dimensions.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Thank you very much for the positive review Chris. I'm thrilled that you've found us easy to use with a sleek and modern design. Thanks again for the 5 stars! - Dimity

 


February 2018

February 2018

eCoach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What we like the most about eCoach is the ease of use. Creating our own courses has never felt so easy. Their customer support is also top notch. We really appreciate the speed at which eCoach gets updated as well.

The value for money and competitive price point is what pulled us over the line. We required a great solution that fit with our business and when we realised that eCoach was available it has helped us a lot.

When we started looking into eCoach and noticed how great their analytics are we were completely sold. Being able to have accurate analytics about usage and being able to see how far people are into the course has helped us a lot.

Cons

I really don't feel that there are any cons with eCoach, at least when comparing it to our previous training systems. There was a learning curve as we had not used Learning Management Systems before, but the support team was there the whole time to help us get up to speed'

Review Source: Capterra
 

Siobhan from Link Health and Community

February 2018

February 2018

Everyone has always been very helpful when answering questions related to e-Coach.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use - everyone can figure out e-Coach quickly. The accessibility of help is always a plus as well.

Cons

There are some limitations to what you can do in e-Coach still. Example: not being able to put documents in just a lesson, only in a course.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi Siobhan, It's great to hear that you and your team find eCoach to be super easy to use and that our team is always on-hand to help out. Thanks so much for your feedback! - Daniel

 

Akhilesh from Notes for IAS

February 2018

February 2018

I have used ecoach for about a year now and its multi functionality and ease of use has been awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support
Pros

The best part is a myriad of content type to choose from and then the ease of use of the overall platform just stands out.

Cons

Two of your updates made changes to interface and it really upset my presentation. In the first case, the issue was resolved but in the latter ( the hotspot etc type of images used to be 'drag to the right' when viewed in mobile and in the update, the whole image was scaled down to fit the screen when in mobile view. I had made my images with the former scheme of things. It totally spoiled my content and I had to resort to another authoring tool to remake the same content. ) , the issue was not resolved. My suggestion is when updating , try to retain or give option to users to retain the older version.

Review Source: Capterra
 

Matthew from William Angliss Institute

February 2018

February 2018

effective, sustainable and engaging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate that the resources are interactive and they are consistent in look and feel across a large range of units and course areas. I also appreciate the ability to author and edit these existing resources for customization.

Cons

the content is a little text heavy at times. there are some existing links in the slides that are either not current or unable to be opened.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi Matthew, thank you for providing your thoughts on eCoach! It's great to see the 4-5 stars and to read that you value our interactive and engaging elements! Thanks again - Bridie and Daniel.

 

Gillian from Department of Education

February 2018

February 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Excellent customer support service - very prompt responses with useful information, training and solutions. Reports also good for checking and tracking participant progress and completion.

Cons

Some of the graphics could be updated however we haven't explored this fully to know what else is available.

Review Source: Capterra

  Response: eCoach LMS, eCoach

Date: November 2018

November 2018

 

Hi Gillian, It's great to hear that you really value our Customer Support! The eCoach team and I really do try to provide high quality support where we can. The 4-5 stars provided here really speaks out! Thanks - Daniel.