Meridian LMS Software

4.13 / 5 (8)

Our advisors have recommended this product 4 times in the last 30 days

About Meridian LMS

Meridian provides award-winning learning management solutions to corporations, federal state and local government agencies and member organizations where operational and compliance requirements are especially complex and critical to meeting business objectives. Whatever your industry, Meridian LMS is designed to deliver the knowledge that your organization and its extended enterprise of resellers, partners and clients need to achieve success and have a positive impact on the bottom line.

Meridian LMS enables clients to manage personalized training programs, support compliance initiatives, meet licensing and certification requirements, track competencies and provide training across the extended enterprise.

Meridian does no...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

8 Reviews of Meridian LMS

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(0)

0

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

Do you use this product?Write a review

April 2018

Brian from 4tell Solutions

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

We use this LMS system and it's been great!

Pros

We use this LMS system with our customers and internally to manage training with our customers on our own software and it's been very helpful.

Cons

It can be a bit pricey for an LMS system but it's the one we chose and it has worked really well for us so we've kept the subscription.

Response from Meridian Knowledge Solutions

Replied February 2019

Thanks for the review Brian!

February 2021

Marguerite from IEEE

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

What customizations in your new LMS? Choose Meridian.

I have been working with the Meridian team for over three years and they have become true partners. I have a dedicated team working on my account who are bright, responsive, and helpful. When we had challenges, they pulled out all of the stops to get through them and meet our deadline.

Pros

When looking for an enterprise LMS solution, we knew we needed to integrate five of our systems with the LMS and wanted unique customizations so the LMS would meet our needs. Meridian provided that ability to make it our own.

Cons

I would like to see some improvements in some of the key functionality for us like reporting and surveys/assessments. I would also like to see the system coded in such a way that we could open up a section of it and edit it. For example, when doing the upgrade, we will have to upgrade as a big bang instead of updating the course upload code, then the certificate code, then the survey/assessment code, etc. By having the ability to update one section independently from the others, it would reduce risk that some other area will be inadvertently affected when updates are made.

Reasons for Choosing Meridian LMS

The flexibility to customize.

April 2021

Gary from APM

Company Size: 501-1,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

April 2021

Poor Customer Service

Initially, we were misled by the promised LMS capabilities and features. It went downhill from there. It requires much manual data entry for us to update from payroll. It is not logical or user friendly. The customer service and technical support were always marginal at best, but have recently gone downhill to the point of being totally unacceptable. It is difficult to reach anyone or get a timely response. It seems that they have recently lost many employees (voluntary or involuntary is uncertain) and those who remain are either unqualified or apathetic about customer service.

Pros

I don't know; no frame of reference. It has some basic features and functionalities that are somewhat useful.

Cons

Limited reporting options; is not compatible with our payroll; is not intuitive (needlessly complex and confusing)

Reasons for Choosing Meridian LMS

We were sold a bill of goods by a disingenuous sales representative.

February 2021

Jill from IEEE

Company Size: 1,001-5,000 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Highly customizable solution

Working with the teams at Meridian is very positive. They are very responsive and I feel we are all a team with our LMS.

Pros

Given our many integration needs, Meridian made it possible to customize the solution to meet our complex needs. We serve both individuals and institutions, so the needs are varied.

Cons

With customizations we've included, upgrades do need to take those into account. Also the version my company is on, course evaluation is either on or off--not optional.

Reasons for Choosing Meridian LMS

The ability to integrate and customize truly drove the decision to go with Meridian.

February 2021

Leslie from Society of Actuaries

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

Meridian LMS

It's a positive experience, for both us and our learners.

Pros

Meridian is easy to use, reliable and integrates well with our AMS. As Meridian is partnered with DominKnow, we benefit on the content development side as well. Their project implementation team is stellar as well and helps us when we need customizations to the software.

Cons

The search could be improved, and the customer support is getting better.

December 2020

Adam from Abbott

Company Size: 10,000+ employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great Product

Pros

The account team and project managers are such a pleasure to work with.

Cons

At times, the system does not work as expected. I've notice recently the breadcrumbs under the create tests tab has been malfunctioning.

February 2018

Frank from ICF

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

February 2018

Outdated and Cumbersome

Pros

The Meridian Global LMS has a very powerful and flexible ad hoc reporting module that allows us to build complex reports to track our user engagement and learning experience.

Cons

The software as a whole is very outdated and does not support newer features such as xAPI. It is also very difficult to configure and is not the easiest software to learn or teach.

June 2015

Megan from Baptist General Convention

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Great for large management and companies

In all honesty I didn't actually use the product. However, my small organization contacted them for a demo and the sales guy called immediately and talked to me about our needs. He was honest and said that Meridian was more than we wanted in an LMS but then he spent a good 30 minutes on the phone with me looking up other companies on line that would be better for us and talked me through all aspects of LMS and cost of using them.