PlayerLync Software

4.76 / 5 (17)

Our advisors have recommended this product 1 time in the last 30 days

About PlayerLync


PlayerLync is a cloud-based learning management system (LMS) designed for employee training. The solution is suitable for companies of all sizes and offers content creation tools, multimedia capabilities and performance analysis. On-premise deployments are also available.

Users can upload interactive multimedia through PlayerLync’s drag and drop interface and then share, edit and annotate documents and videos. Scheduling tools help users deliver content at specific intervals, and users can also crowdsource and collaborate on ideas for new content.

Other tools include digital forms, task sequencing and form building for audits and checklists. Users can share, edit and annotate documents and videos, sync data between manager and employee devices and create activity sequences. Managers can view configurable activity reports, track employee progress and manage user permissions for shared devices.

Pricing is per user per month. Support is provided through an online knowledge base.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

17 Reviews of PlayerLync

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(2)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-17 of 17 reviews

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June 2018

Michael from Gold Star Chili Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

PlayerLync is changing the culture within our organization. The software and support is amazing!

Ease of training, employee retention, and consistency among front line employees.

Pros

With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information they need quickly and consistently. The ability to view short videos instead of reading long, boring documents is changing the way employees learn. The internal messaging feature is awesome, any tablet linked to the system can communicate.
Employees can share ideas, solve problems, and communicate easily through two clicks of a button. Uploading content is a breeze. Drag and drop files on the admin site and information is immediately synced to any tablet connected to the system.
I can't say enough about how great the support team has been amazing to work with in rolling out PlayerLync in our organization. PlayerLync will do their best to help customize the app to suit the needs of your company. They are always quick to respond and will help with any issues.

Cons

The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

November 2017

Lucy from Crow Works

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

PlayerLync is our go-to training platform designed to easily connect, inform and train teams.

Pros

The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

Cons

The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

June 2018

Joanna from Black Bear Diners, Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

We're so happy to have found PlayerLync.

Pros

This gives our locations access to all current content that we push out. We don't have to worry about outdated materials being referenced in the field. We can also integrate videos in to documents for quick reference. With adding in the internet links, we have a one-stop shop for people to access external platforms through our app.

Cons

Sometimes the app is glitchy when opening. I wish the Forms could compile entries differently. It would be great to have a web-based access point for when locations break their tablets.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great Customer Service, Great product

we have had a great experience overall. We have explored various options for best way to use playerlync to best benefit our franchise locations, and have gotten a ton of support while going through everything

Pros

The customer service is top notch!! Always a pleasure to work with them

Cons

There is currently no API integration between playerlync and our Operations / POS system . We use playerlync for guest facing forms and it would be great to get the guest info directly into our operations system.

December 2017

Andre from Noon Mediterranean

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Great software that helps us each and every day to improve our customer service.

Through the real-time updates, this software makes it possible to change procedures and policies in all restaurants at the same time and hence make us more consistent.

Pros

PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level.

Cons

We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more.

October 2017

Jamie from Lincoln Property Company

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Working with PlayerLync is a partnership that works in the client's best interest.

The ability to individualize learning content based on role and career goals. Since PlayerLync is a mobile app, our associates always have it available. It allows for a more informal self-directed approach to learning, but still provides the reporting and tracking needed.

Pros

PlayerLync makes a true high impact learning environment possible. Videos, job aids and learning resources are available to associates as it fits into their busy day. Administration of Playerlync is simple, so pushing content to associates is easy and quick.

Cons

From a user's perspective it would be easier if the form manager integrated with the Playerlync side of the app. This would allow for single sign on and increase ease of use.

November 2017

André from VERTS Mediterranean Grill

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Very reliable, flexible platform. Perfect for fast-growing restaurant chains

It helps us to scale effectively. so it is a perfect platform for big chains.

Pros

Ease of use is certainly why we use PlayerLync on a daily basis. It is easy to adjust content on the backend side but also very easy for our teams in the restaurants to use the platform.

Cons

Missing some functionalities that would make PlayerLync even more helpful to us. Especially in the form section some if-functions would be very helpful. Also the connection between forms would improve the usability of data for use.

January 2019

Nathan from PassTimeGPS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Central Management

Pros

being able to control and manage company documents centrally, keeping the most up to date information available to employees.

Cons

nothing yet, still learning about all the capabilities the software offers.

June 2018

Liz from Piada Italian Street Food

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

PlayerLync has changed how we communicate, update data and educate within our organization.

Pros

We appreciate the ease of updating files and the stellar customer service. Response time is always quickly and issues are immediately resolved.

Cons

I haven't had any challenges thus far with the software. Any issues that I have experienced have been addressed/resolved.

February 2019

Joshua from Lincoln Property Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2019

PlayerLync Review

I enjoyed using PlayerLync and also being the individual who rolled it out to my entire region within Lincoln Property Company. I think it is a great tool and overall very user friendly. I think a few bugs could be worked out but other than that I like the tool.

Pros

The software is easy to use and very mobile friendly. I like the ease of the system and how it functions with a user that has ever used it before.

Cons

There tend to be a lot of glitches with the integration between the end user and the admin. And when we called customer service they usually knew about the problem but never shared it with us until we found out ourselves.

September 2015

Sheri from CoilChem

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2015

Easy mobile access to video accelerates our sales cycle and saves us money

When I realized PlayerLync made our sales and marketing video and documents accessible completely offline on the iPad, I knew it was the right solution for us. Before we started using PlayerLync, prospects didn't believe how amazingly well our Water Treatment Product worked. Now our sales team is able to show video of these types of products in action anywhere, including lunch and dinner meetings, and it helps drive credibility and accelerate our sales cycle. You simply cannot get better video quality than PlayerLync, especially when you see it next to Dropbox and streaming solutions. Video is a much more effective medium compared to paper collateral, and knowing that our videos play seamlessly on the iPad when presenting to a client is a huge advantage and gives me peace of mind. Additionally, PlayerLync is saving us a significant amount of money that we were spending on costly print materials.

June 2018

Brett from Bar-B-Cutie Franchise Systems

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0