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Mac OS, Web browser (OS agnostic), Windows 8About NetSolutions
NetSolutions by Cantata Health is a fully-integrated electronic health record and financial management solution built to help skilled nursing facilities and assisted living providers to better collect revenue, improve quality measures, and make more confident decisions for their resident population.
NetSolutions offers a billing and financials package with full accounts receivable, accounts payable and general ledger. The system can also bill for all payers and plans with retroactivity and features a one-touch billing system that allows for providers to bill groups of patients.
The electronic medication management feature handles the complete medication process, from orders, black box warnings, clinical decision support, eMAR and an eprescribing syste...
3 Reviews of NetSolutions
Overall rating
4.67 / 5 stars
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February 2018
Nanda from Augustana Care
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Very caring and knowledgeable support team!
A lot more efficiencies...billers do not have to do all the thinking to be able to bill accurately.
Pros
Customer service is amazing. The management team listens to the needs of their clients and actually care to make their product better to accommodate the ever evolving world of Healthcare! Their reps understands the billing rules for all of the states they support and the rules are built into the software. If they are unsure they will get help and usually within 24 hours. Providers/users are not left having to do manual "work-a-rounds" to get their jobs done. This software is the way to go...if something is wrong, it's more than likely operator error. This software offers a lot of flexibility to accommodate all the different rules from all of the different Payors out there. Billers find it very easy to use...
Cons
Possibly better statement options. Have more reports be available in excel (there are lots but not too user friendly)
November 2015
Geri from Hanover Hill Health Care Center
Industry: Commercial Real Estate
Time Used: More than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
November 2015
Netsolutions
Pros
I enjoy working with the knowledgeable customer service staff.
Cons
That I can't access it from home but that is only because we host it in house.
October 2020
Erin from Providence Home and Community Care
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Amazing responsiveness from the vendor!
Like all EMRs, it's only as good as what you put in. Teaching quality documentation is key! Overall, I am very pleased with this product, and the vendor is great - top notch customer service, and everyone there is super helpful, responsive, and really listens to our needs.
Pros
The vendor is very active in seeking out input from their customers, and they actually listen. When there's a feature we want they work hard to incorporate it quickly. It can be used as-is, or you can completely customize many areas of the program to suit your company's needs.
Cons
The growing pains during the early years. This software has been around for a loooong time in many iterations. Our company has been using it for at least 10 years, and through that we have struggled through some really tough versions that were more bugs than fixes. BUT THAT'S ALL BEHIND US NOW. The software has been brought up to current standards, and the new general manager is focused on improving the user experience.
Reasons for Choosing NetSolutions
Best value, customization, and customer service