AIMS360 Fashion ERP Software

3.98 / 5 (59)

About AIMS360 Fashion ERP


AIMS360 is a cloud-based enterprise resource planning (ERP) solution for the fashion industry, offering a fully integrated business management suite for manufacturers, wholesalers, distributors and importers. It offers features for inventory and order management, production tracking, shipping, styles management, integrated EDI, intelligent allocation and more.

AIMS360 includes over 30 integrations including B2B and B2C e-commerce, and it connects with third-party solutions such as JOOR, NuOrder, Brandboom and Shopify. It also is able to integrate to the Quickbooks accounting system.

AIMS360 RemoteLink is a stand-alone option that provides sales teams with remote order entry from the field without any internet connection. AIMS360 WebLink provides 24/7 access to critical business features such as orders and invoices.

The AIMS360 team provides in-house implementation, support and online or live training.



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Supported Operating System(s):

Web browser (OS agnostic)

59 Reviews of AIMS360 Fashion ERP

Average User Ratings

Overall

3.98 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

4 stars

(28)

3 stars

(11)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 59 reviews

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March 2018

Lawrence from Magnetic Me

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2018

AIMS is pretty good for what it does. There are some serious inefficiencies though.

Pros

I like that it is relatively user friendly in terms of the order flow path. Basically, all of our employees are able to master whatever domain they need to understand.

Cons

There are some serious efficiency problems that create a lot of work for our team:

1) Invoices need to get emailed to customers when they get created. We have to field hundreds of emails and calls from customers looking for the invoice.

2) I hate that we are forced to use Chase Paymentech.

3) There could be a lot more and better integrations.

4) the Weblink is clunky looking, though out customers like it.

5) Its really frustrating that you cannot see customer invoices and orders in one place. There's no customer history. Causes a lot of work for our employees as they have to flip back and forth between databases.

6) Reporting suffers from a lot of the same problems. You can't get a legit customer history report that ties past and future togther. You cannot see which items were sold at full price e.g. even though the style record includes an MSRP. I'd like to know what percentage of Web sales last month were full price v. off price. It seems like you can never quite get just the reporting you need.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied May 2018

Hi Lawrence, Thank you for taking time out of your busy day to write us a review. We appreciate your feedback and the more information about your AIMS360 experience you can provide, we can resolve any issues you may have quicker. Based on your review, we do have solutions to the problems you brought to our attention. I've reached out to our Support Manager so she can walk you through each step of each issue, to ensure that you and your team understand fully. I'll create another conversation so we can keep this separate from your current ticket(s). Thanks, Jeanette

April 2018

Lindsey from Hobby Horse Clothing Co.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

Great inventory management and reports. So easy to customize reports to give us exactly what we need

This software benefits us not only in every component of production, but it also is the source for several of our end of month financial reports which is above and beyond what we expected ;-)

Pros

We love the detail in the reports as well as the precise ability to track and manage inventory of even the smallest parts that we use in production.

Cons

We may not use all of AIMS features (we use primarily for production and production tracking) but it gets a little dicey with raw materials inventory when ordering trims for a batch of production. We have been assigning the BOM in each cut to properly allocate ordered materials to the cuts they were intended for. However, this gets complicated when looking at actual stock of materials that we have on hand. Don't quite know what a good solution for that would be. Also, when receiving vendor purchase orders, there is no easy way to allocate the freight costs to the materials in that shipment. Freight changes based on each shipment, therefore fluctuates. We are not comfortable using a plug. This also leads us to costing on finished products that come in the door. It would be great to be able to generate a current cost based on the costs on the last shipment of used materials received.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Lindsey, We appreciate your feedback and we're glad you're enjoying our report features. Our goal is to make sure our software is easy to use and can help make your business processes run smoothly. I've read your concerns and have forwarded them to my team. They'll be in contact with you shortly as we'd like to dive deeper into this conversation. Let us know if you have any other questions! Best, Jeanette, AIMS360

April 2018

CYNDY from BELLA DAHL

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2018

Easy to use, wished there were a bit more reports to work with but overall good.

Pros

I enjoy the ease to work around the software, it is very user friendly. I like that we have various options to search the same thing, say orders...we can search through the orders module and the customer master module.

Cons

i dislike the occasional lag/shut down toward the end of the month. I also wished there was more variety with reports...

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Cyndy, Thank you for leaving us a review earlier this year. Our apologies for not replying sooner as we are giving each review our full attention. We're glad you're finding our software user-friendly! And thanks for bringing the 'occasional lag/shut down' and 'variety with reports' to our attention. Our team is working with a few customers to resolve their hosting issues. So, if you're still experiencing a lag towards the end of the month, I strongly encourage you to reach out to our Support team. It's an unusual occurrence that we will need to further assess. More customization on reports are on our roadmap! Nonetheless, we're open to hearing your insights on what we can improve on our reporting feature. We also encourage you to follow our Twitter Suport (@aims360support) so you can receive our latest features and updates first-hand. Great to hear from you Cyndy, we hope you're having a great week. Best, Jeanette, AIMS360

March 2018

Carlo from Apparel & Fashion

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2018

Good software for the apparel industry

Pros

1. Software is designed specifically for the apparel industry
2. Filtering features in Customer, Order screens
3. Has the capability to integrate with other software (e-commerce)
4. Knowledge base articles available for users
5. Better and easier user interface compared to AIMS v9

Cons

1. Application freezes/hangs from time to time
2. Connection to server from Macs takes more time
3. More expensive than other apparel software
4. Customer support is good but there are times that resolutions on some features needs AIMS program updates that could take months

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Carlo, Thank you for leaving us a review, we appreciate your time! So happy to hear that our software is helping you and your fashion business. We've been working closely with customers for the last few weeks regarding slow connections/ other hosting issues. If you're currently experiencing any of these issues, please open a ticket in your Support portal. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360

March 2018

Monica from Wild Horses Apparel

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2018

AIMS overall is very easy to use and serves it purpose well. Order processing is uncomplicated.

super easy to use

Pros

What I like most is that is easy to use. You don't really need formal training to understand its most common and basic uses in the apparel industry.

Cons

What I like least about the software is when changes are implemented, we are not advised or told that the changes that will happen. Also that not everything fits on the screen and that you need to scroll to find some of the information. Not exactly a deal breaker but it would help if all was at viewpoint.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Monica, Thank you for taking your time to fill out a review for us. We're glad you find our software easy to use and straightforward. And we appreciate all feedback and will take your feedback about toggling viewpoint to our development team. In addition, strengthening our communication with our customers is a priority for us, thus we're working on improving updates notification. I strongly encourage you to follow our Twitter Support account (@aims360support) for the most recent updates. Thanks again Monica! Let us know if you have any suggestions/ feedback you would like to share. Best, Jeanette, AIMS360 Team

March 2018

Daniel from Danie Rainn

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Software is excellent for the Apparel industry and the customer support is fast and professional.

It keeps our business running in all areas. Receiving, Shipping, Invoicing and EDI. We could not process our data with out it.

Pros

I like that the software actually works and is strong on the areas needed. For example EDI orders processing runs smoothly. Also it helps maintain our stock up to date. We use it daily in our company and we have around a dozen users.

Cons

There is only a small part of the software that I do not like, but it can easily be fixed by their programmer's. Some of the search button/boxes are difficult to find. Once you find them you will get use to them but if a new user is trying to filter for certain data its really hard to find them.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Daniel, Thank you for taking your time to fill out our review! We're glad you find our software helpful in processing data across business areas (receiving,, shipping, invoicing, and EDI). Our team is aware of the search box difficulty and are working out ways to make it easier to locate. We always appreciate customers' feedback, so at any time, feel free to share with us! Best, Jeanette, AIMS360

March 2018

Karla from Clare V

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2018

Aims is very user friendly but is tailored ONLY towards apparel and not accessories which is too bad

Pros

I like that the overall system is pretty user friendly so I was able to learn it pretty quickly and train my team as well.

Cons

I don't like that every time you email customer service, they usually always just send you a link. I personally am always very busy so sometimes I would like to just contact someone live who is trained to walk me through the problem I have or they can tell me alternative reports I can be running to get the information that I need.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied May 2018

Hi Karla, We appreciate your time in writing us a review. We're sorry to hear that you haven't experienced the best customer service from our team. We understand as a busy manager, you need straightforward answers to the problems you're experiencing. I have notified our Customer Support Manager your feedback and she will review it with our support team. Expanding our features for accessories is definitely on our roadmap. Your feedback is important so we welcome you to continue to forward us any questions or inquiries you may have. Thanks, Jeanette

April 2018

Sarah from ALLIANCE APPAREL

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2018

Super user friendly

It allows me to do my daily tasks at work.

Pros

Easy to learn and execute my daily tasks with. It is also compatible with the most recent software updates on my computer, which also allows for easier usage.

Cons

Internet connection is severly sensitive while using AIMS. Sometimes it causes it to freeze. I've also noticed that speed is affected when AIMS has been used all day.

Response from AIMS 360 of AIMS Technology Solutions, Inc

Replied August 2018

Hi Sarah, How are you? We're thoroughly going through every review we've received so far so each customer receives our full attention. We want to thank you for taking your valuable time in providing us feedback earlier this year. We're glad our software helps make your work day easier. I read that you're experiencing some hosting issues (freezes and slow speed). If you're still experiencing these issues, please submit a support ticket from your portal. Our team have been working closely with our customers to resolve these issues. Let us know how else we can improve your experience. Great to hear from you! Best, Jeanette, AIMS360

March 2018

Camila from Anna Beck

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0