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About Harrington Quality Management System (HQMS)
Harrington Quality Management System (HQMS) is a cloud-based solution that provides business process improvement and quality management solutions. It is suited for midsize and large organizations.
Harrington Quality Management System’s (HQMS) Audit management application allows users to streamline the audit process from creation to closure with the help of tools such as an audit checklist, reports and plan configuration.
The HQMS Opportunity for Improvement (OFI) application utilizes ISO9001:2008 Life Cycle to assist users in systematically analyzing ideas and problems that lead to process improvements and cost reduction.
The HQMS Project manager application gives users a holistic view of all projects and allows users to review, create and assign tasks to specific resources. The solution provides root cause analysis based on the DMAIC (Define, Measure, Analyze, Improve, Control) approach and assists in taking corrective action to resolve the issues. Support is offered over a phone and email.
4 Reviews of Harrington Quality Management System (HQMS)
Overall rating
4.63 / 5 stars
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Showing 1-4 of 4 reviews
October 2015
Bonnie from Owens Corning
Ease-of-use
4 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2015
Harrington QMS - YES
Pros
No hassle!! Easy to use, consistent among modules. Excellent customer support - although not often needed! Hosted at vendor's location - doesn't use my IT resources. Accessible via internet anywhere.
Cons
Not marketed well. Hard to convince coworkers of benefits since vendor doesn't have well defined marketing products.
September 2015
Karen from Silco Tek
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
September 2015
HQMS is a powerful tool
Pros: Excellent customer service, outstanding power of the tool and customization options fit any company. Cons: It is a little cumbersome to get used to how it all works but once over the learning curve, the tool works smoothly and consistently module to module. I have used this product at two different employers. One was a custom version and the other was the commercial version. Both versions worked outstandingly well. Any questions we had were quickly and completely addressed. The tool is very powerful and can meet all QMS needs and makes compliance and auditing a breeze, because it is all in the tool. The company cares about its clients and will follow through with check ups to make sure they are meeting the needs of their customers. Great tool, great functionality, great customer service.
October 2016
Chuck from Business Systems Architects LLC
Company Size: 2-10 employees
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
3 of 5
Functionality
4 of 5
October 2016
An all in one solution to QMS
The HQMS system is a well integrated QMS system. It is easy to use and, since all of the required modules are integrated, works seamlessly to meet the QMS requirements.
Pros
All of the input screens are of the same form and easy to use.
Cons
They are slow in updating to new requirements especially between the different ISO standards. AS9100, TS16949, ISO 13485, etc.
January 2013
Brian from BE Aerospace
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
January 2013
HQMS QMS Web Based Software Hits the Mark
I would recommend tnhis software to any company needing a great QMS Web Based Solution
Pros
HQMS does what we expected and more
Cons
We are always looking for more functionaliy and are able to customize as required