MIE Trak PRO Software

Loved this software and would use it again if given the chance

Pros

The real time info and the ease of use. Very user friendly. I loved being able to get a quick snap shop of projects running through the shop and know exactly where we stood in real time. The shop personal were also impressed with its ease of use.

Cons

Had trouble getting the shipping scanners to communicate with the software. It took several months before the bugs were finally worked out but once they were, they were awesome.

Pros

What can I say? This software really meets my expectation. It integrated all the information that we needed in a manufacturing.

Cons

Nothing more cons for this software. So far so good, lag motion in between scenes can be surely fixed.

I have 25+ users so the annual maintenance and support fee is expensive. However, the support is outstanding. Any one of my users can request support directly with Mie Solutions and a tech will remote in to the user's desktop and walk them through the problem, which is usually not a software issue, but user error. This remote in feature is built into the software. Excellent support!

Pros

Powerful and feature packed. Our business has grown over 50% (coincidentally) since implementing MIE Trak Pro and the software has handled the growth without a problem. More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.

Cons

A powerful package takes a lot of time and energy to implement. This is not something a busy company can do overnight and the learning curve is a bit steep. I think this would be the case with any complete Accounting+MRP system.

Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Pros

The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Cons

It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros

Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Pros

The product fits our needs better than any I’ve seen and the Vendor does a good job of responding to our needs.

Cons

New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

Software offers so many amazing features we can’t apply all of them to our system.

Pros

Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.

Pros

MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.

Cons

We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

Pros

The support has been great! Our ability to customize the software to fit our business needs is one of the great features of the software.

Cons

The interface can be a bit clunky at times and does not have the nice GUI that you would see in a Microsoft or Quickbooks product.

Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

Pros

Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

Cons

It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

I would recommend it

Pros

Easy to use, keeps track of everything, Great for managing all the items we need to make product, materials, hardware

We looked at a lock of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better cost. The support is great. They go above and beyond for their customers.

Pros

Easy to keep track of projects and costs. We looked at a lot of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better price. Great customer service. They go above and beyond for their customers.

Cons

The system requires you to both: Save and Paste. This seems redundant. Sometimes the program is a little slow.

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Pros

1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.

Cons

"Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using:
a. Invoices: ( we use QuickBooks)
b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed.
c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)

10+ Daily users for over 20 years. The product has numerous modules that cross reference data. Reports can be customized. Scheduling module needs a major overhaul.

Pros

Product has numerous modules that cross reference data. Reports can be customized.

Cons

Scheduling module needs major overhaul.

Advice to Others

Check the relevance of the data produced, and the ease of use for the variety of user needs.

We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.

Pros

Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.

Cons

Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.

Advice to Others

Be open minded to what you need and what they offer.

I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.

Pros

The best part about having this product is the support that comes with it. We get our questions answered quickly.

Cons

There are still a few bugs within the system which should get ironed out.

Advice to Others

This is the only only MRP ERP software that I have used so I can't draw comparisons.

Manufacturing Software that tracks our WO and DOM with Time Clock Module. Very User-Friendly.

Pros

Integrated modules that work together.

Cons

Accounting integrated with Inventory.

Advice to Others

Use the QB integration feature with your accounting.

We have been using MIE solutions for 10 years now, it has played a major part in our growth from 3 people to 50.

Pros

The product is so flexible collecting all the different data to make better decisions and the support is fantastic at making reports fit our specific needs.

Cons

It is not a cheap program.

Advice to Others

The software was made for businesses just like ours and fits like a glove. Just make sure it suits your specific needs. Honestly probably the best investment decision we made growing our business.

We have been using MIE Track for the entire life of our small business. The software has integrated perfectly with our business and is very easy to learn and user-friendly. Anytime I have a question, the folks at MIE Solutions are available and eager to help, usually immediately, but if for any reason they can't get to me right away, they ALWAYS respond in a very timely fashion.

Pros

I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.

AFT has had a good experience with Mie Trak. Albeit we are using a down rev. version & hope to upgrade in the next calendar year.

Pros

Custom Alerts - ease of use

Cons

Down revision “custom”reporting is challenging

Advice to Others

I have prior experience with Job Boss for 15 years…I much prefer MIE Trak!