Priority Software
Priority is an on-premise and cloud-based enterprise resource planning (ERP) solution suitable for midsize to large businesses in many industry segments including manufacturing, apparel, electronics, food and beverage, industrial machinery and more. The solution enables users to access their data in real-time from mobile devices and tablets.
Priority’s features cover finance, manufacturing, logistics, human resources, time and attendance, business intelligence, project management and customer relationship management (CRM) modules. These modules are primarily offered within end-to-end product suites alongside a limited offering of individual modules. The solution helps users manage business operations, develop, strengthen and maintain enterprise asset management. It provides executive reports that allow senior management to extract and analyze high-level data in various views.
Priority is designed to help users configure the application to the specific needs of the organization. It offers customization and rationalization options to cater to the needs of the companies as they grow. It supports multiple languages and currencies. Support is provided via phone and video tutorials.
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BPM module -
Calendar email sync -
Home page bookmarks -
Login screen -
Global search -
Customer shipment documents
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
50 Reviews of Priority
Jenna from Executech Pros
Specialty: Other Industry
Employees number: 2-10 employees
September 2018
September 2018
All in One Business Platform
Pros
Very small learning curve, it's quite easy to start using right of the bat. It's good for small businesses and is a one stop shop!
Cons
Customer support team isn't very personable and can be improved. It look me days to get a response for a technical problem I was facing.
Moshe from Wintec Point of Sale Systems
Specialty: Other Industry
Employees number: 2-10 employees
August 2018
August 2018
A very capable software hampered only by it's ease of use
Once you master all of the menus and functionality (at least the ones you are using ) it's amazing to work with.
Pros
A lot of menus, you can do planty with Priority. Invoices, CRM, stock control etc.
It basically covers most if not all of a small medium business' needs
Cons
User interface is not the most intuitive.
Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.
Areane from FSPMI
Specialty: Other Industry
Employees number: 51-200 employees
April 2018
April 2018
Reliable Software
Pros
Very easy to use and convenient for everyone who are going to use. Great for customization and Support Team has been always accommodating.
Cons
None so far
Steve from Integrity Control Services
Specialty: Other Industry
Employees number: 11-50 employees
March 2018
March 2018
Ahead of it's competitors
When I compare the three systems, one or the other may be slightly better (in my opinion) than the others in a particular process, but this is the normal minor trade-off between packages.
Pros
This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
Maya from Pikoya
Specialty: High Technology
Employees number: 11-50 employees
June 2017
June 2017
Priority Software is really improving our business
The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs.
Pros
* Ease of use and "user friendliness"
* Web interface with Excel look and feel
* Robust functionality for the many verticals of our customers
* Lower Total Cost of Ownership (TCO) for licenses and consulting
* Fast implementation - as little as a couple of weeks to get up and running
* Features like an Enterprise Search, a Google-like tool that even searches text
* Export the data from any form directly into Excel and print reports directly into spreadsheet
* All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc.
* Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks
* Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants
* Price was surprisingly good for an ERP system
Cons
* They are relatively new to the U.S. market so sometimes people don't know who they are
* Support calls could take up to a day to be resolved
Neil from Jay Trim Ltd.
June 2018
June 2018
The best SME software I've come across in 40 years in business.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of use. Cloud based. Customisation of forms and reports. Eae of accessing business information.
Cons
Nothing of significance. More control over the layout of printed documents such as invoices and would be nice to have.
Liliana from Solara Adjustable Patio Covers
May 2018
May 2018
This software is a great tool for the many functions it has.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It's very user friendly, it's very easy to work with and the customer service response is very fast and accurate.
Cons
It's has many great features, on some of our computers the software uninstalls repeatedly and we have to re-install very often this is something that needs work on.
January 2018
January 2018
A decent product, but competitors are better.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The product does its job, and once you know what report to use, the information needed can be obtained rather easily.
Cons
The reporting functionality is way behind competitors. The platform seems to take a long time to pull anything up.
Yoeli from Central organization for Shomron Development
June 2017
June 2017
The software which has solutions to many different organizational demands. Always improving. itself.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Flexibility, good level of customer support in terms of TAT and solution to the technical issues at all levels.
Cons
Error correction could be a challenge. Since instead of simply going back you get out from the existing screen and it is hard to get back.
Hadar from HPCC Ltd.
June 2017
June 2017
This program covers everything I need
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The program has extensive capabilities that meet most requirements. When something is missing, modifying the program to add the necessary capabilities is very easy as well.
Cons
The program tries to cover many fields at once, which can lead to a lack of deep functionality in specific fields. CRM module does not display the customer as a comprehensive whole.
shon from codeoasis
June 2017
June 2017
impressive & very quality production flow for logistics & production managers , would be happy
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
it is ux/ui hd experience , the software is working fast & the results are roi effective for management
Cons
prioritize features
limited users
functionality for wider fields
license can be less expensive plus
Betty from FBC
June 2017
June 2017
User friendly and receives frequent updates
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The program is very user friendly.
Software is actively being developed and competitively adds new features.
Even if something doesn't have an existing solution, you can easily customize the software to meet your needs.
Cons
The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report.
There is no report generator for goods received.
Yakov from Bruker JV Israel Ltd
Employees number: 51-200 employees
June 2017
June 2017
Ease of use, straight forward system
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros
I like the the easy in programing, the screens connectivity what ease users get access to data with few clicks.
Optional to develop new / add new customized screens.
Cons
Some existing features which are written in C++ code are closed and cannot be used for our custom development, that limits us to improve system experience.
Jenny from Kornit Digital
June 2017
June 2017
4 years of experience in implementation of Priority. I love Priority as it answers my needs.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.
Cons
Display of different screens in one window is not user friendly. Lack of data transparency for a user.
Moshe from Alexander Schneider
June 2017
June 2017
As flexible and ready to molding as clay
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The system is amazingly flexible and can be customized to suit any needs.
Very easy to use in retrieving data.
Cons
The system has a price tag that needs to be taken into consideration.
Specific modules, such as WMS, could use improvement.
Yoav from NOVOLOG
Employees number: 201-500 employees
June 2017
June 2017
easy to use, a great erp system
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
the customzation to you company is great. each user can get his own screens and application customized to his needs.
Cons
the price of the API module and the license police about the Priority Web.
the new Priority app is great but you must add a user name and password identification
Ofer from OT Tech
Employees number: 11-50 employees
June 2017
June 2017
A truly excellent experience
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Inventory management using Priority is a true pleasure. I can perform inventory actions quickly and accurately.
Hai from Nova measuring instuments
Employees number: 501-1,000 employees
June 2017
June 2017
fast implementation of new ideas
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
ease of use, fast implementation of ideas, fast adaptation to company needs
Pros
system that enable fast implementation of new ideas, test them, update them and adapt your system to the company need fast\
Cons
missing customer update regarding new features & definitions. customer support needs to be upgraded to use emails
Almog from SPS
June 2017
June 2017
Takes time to learn, but when you do, it's amazing
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros
Contains almost anything you need to do in a business.
Very easy to use once you've learned how to use, and previous experience is applicable to new features as well.
Cons
It took me quite a while to understand how the system expects me to work with it, which was frustrating at first.
Michal from SPS Ltd.
June 2017
June 2017
Everyone who uses this program is satisfied
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The program makes accessing documents that have been scanned into the system very easy.
Working with vendors through Priority is very easy.
Kathy from HA systems
Employees number: 11-50 employees
June 2017
June 2017
Less helpful and easy to use than I thought-
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros
i like it because of the BI module and the access from everywhere. There are also a few nice features .
Cons
Too much Tables and difficulty to see the global data in one or 2 reports.Rules that priority enforces to every customer without the possibility to choose what the best for the company.
Asaf from PTR
June 2017
June 2017
Very user-friendly
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Incredibly easy to use and learn. I've taught the product to many new users and it's been an easy process.
Very approachable and responds swiftly to queries.
Yariv from CI Systems
June 2017
June 2017
Good software covering all major areas. Gives full visibility through different verticals.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros
We have been using the product for 10 years. Quick in terms of data extraction. Easy queries and attachments' search.
Cons
Reports generator is not easy to use and not user friendly. The time out mechanism has to be improved to enhance user experience.
Rachel from Sapir College
June 2017
June 2017
Easy to use
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Budget Management very nice tool
Pros
Flexibility: I find that it is very easy to integrate into our company. It is also very flexible. I especially like the BPM which is effective.
Cons
It requires a lot of maintenance and we need on-going support to learn the system's capabilities and tools.
Amos from Quality By Vision
Employees number: 11-50 employees
June 2017
June 2017
The system provides good services for my company. The finance, production and supply modules good.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The integrity of the system. The whole company data in a single easily accessible place has a good impact on company's day to day work.
Cons
Change between Hebrew-English and English-Hebrew is cumbersome. It is time consuming and not user friendly.
