ZenQMS Software
ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, and Excel-based systems to an automated electronic system.
ZenQMS grants access to employees with no seat licenses. The software manages documents, CAPAs, audits, and training. The application provides keyword search functionality to search documents and data within them. The solution allows defining workflows and document approval process along with configuring security permissions for transferring files within and outside the business environment.
ZenQMS also provides training courses on compliance management. The tool automatically alerts users when training is due. The system is designed for customers involved in the manufacturing of pharmaceuticals and drugs (SIC Codes), or biotech environments, and many other industries. The software is available on a per month basis and provides document management, supplier management, and quality management capabilities on a standalone basis.
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Document manager -
Policy administration -
Audit management -
Upload virtual tours -
Manage training
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
12 Reviews of ZenQMS
Scott from Praeclarus Press
Specialty: Media
Employees number: 51-200 employees
October 2016
October 2016
Great for orginizing your training Docs
All is Zen... We use Zen QMS to post and give access to all employees new or old, to review for training. Each document can be viewed and then submitted as reviewed/trained. This helps our employees get a good base of understanding on our Operations Procedures and Corporate Policy.
Pros
No Seat limit and licensing. This is great for a growing company. I also like the tracking that it provides so you can keep track of who has read and reviewed these documents as well as notifying all employees that there are new documents/policies that need to be reviewed. I used it for training and it helped give me a better understanding of how things would operate at a new job. It is also a great resource for employees to be able to pull up documents if they have questions about procedures or polies inside of the company.
Cons
non at this time
Advice to Others
This could be a great tool for you and your company to post your company policies and training docs. It does have other capabilities, this is a product that is defiantly worth checking out to see if you can put it to good use.
Adnan from Kowa
Specialty: Pharmaceuticals
September 2015
September 2015
Comments on Zen QMS
Likes Best
Very user friendly product
A dedicated support from the vendor
Likes Least
Product is good but needs to add more features as required by clients. Vendor is cooperative and he is working on it.
Recommendations
Provide your user requirement as much in advance as possible, have a personal dialogue to see the extent of commitment, and finally, run a demo with maximum possible features of your requirements build into the product.
Paul from Bimeda MTC
Specialty: Pharmaceuticals
September 2015
September 2015
New cloud based quality management system as service solution
Likes Best
simple interface
very responsive cust. service/troubleshooting/design considerations
Likes Least
small company and new provider - not a lot of history yet
Recommendations
ensure you know your own user requirements before jumping into a sol'n
Matt from Scientific Protein Laboratories
Specialty: Pharmaceuticals
September 2015
September 2015
Meet CFR and regulatory requirements without breaking the bank
Likes Best
Great product. Easy to work with. Very responsive.
Likes Least
Still up and coming company, but working out any issues.
Recommendations
Look no further - this is the one you want. Offers best price/performance and if there is additional functionality needed, they will address.
Lynn from SPL
June 2015
June 2015
ZenQMS is making it easy for us to switch from a paper-based system to automation.
Ease-of-use
Usability
Product Quality
Quality
Support
The ZenQMS platform immediately improves compliance because it has been thoughtfully developed with GMPs in mind. Our project manager and other ZenQMS personnel have been quick to respond to any questions at any time. ZenQMS is very responsive to suggestions around improving the system.
Adnan from KPA
June 2015
June 2015
We have selected a software should serve purpose towards establishing a compliant Quality System
Ease-of-use
Usability
Product Quality
Quality
Support
We evaluated several software systems for a total Quality Management (TQM) to determine which one we should purchase for the KOWA office. I believe that the Zen QMS, when configured per user requirement, is right for us at this time and will best serve our needs at the price we budgeted. In fact, in addition to fulfilling the requirements of our current situation, the product offers a number of supplementary capabilities that could prove useful down the road. Therefore, considering the information and insight that I have gathered so far, I am confident that the system should be a right fit for us.
John from Vibrava
May 2015
May 2015
Our newest Auditor was running in less than an hour
Ease-of-use
Usability
Product Quality
Quality
Support
We recently added a new, and relatively Senior Auditor to our team. In less than 60 minutes, and without any external training on the system, He was ready to begin using the system for an audit. He commented to me that this was the best system he has seen for auditing bar none.
Felicia from First Priority, Inc.
May 2015
May 2015
Excellent Tracking System for Maintaining Audit Reports
Ease-of-use
Usability
Product Quality
Quality
Support
In my experience ZenQMS has helped our company improve our tracking of audit reports. Prior to our use of ZenQMS, it was time consuming and cumbersome to document our audit reports in our previous format. With the inception of ZenQMS, we have organized and documented our audit reports into easily accessible records and improved the timeliness of the audit report completion process.
Jefferson from Insmed
May 2015
May 2015
Easy to use application, that is user friendly.
Ease-of-use
Usability
Product Quality
Quality
Support
The software is easy to use and understand once the labels are familiar and the flow is clear. However, there are limitations in that the labels cannot be changed and customizable fields had limits. Also, disabling specific functions within the application were not possible.
The trainings and customer support were very good and responsive.
S. from Private Company
May 2015
May 2015
Useful Program
Ease-of-use
Usability
Product Quality
Quality
Support
"I think this program is a great tool for assisting cGMPs-type companies to increase work-load efficiency when it is utilized optimally by the manufacturing entity."
cGMPs also contain GLPs.
Furthermore, the available on-line document (which can also be printed) to aid in utilizing the software has not been updated to reflect sections, pages, etc.. of the current version of this software.
Scott from The C=C Bond Group
May 2015
May 2015
Customer Feedback Terrific
Ease-of-use
Usability
Product Quality
Quality
Support
We have been introducing zenQMS to a number of customers - what we are hearing is "easy to use" , "incredibly affordable" , and "the team are so customer focused". We have also been impressed by the different types of companies who are benefitting - from CMOs, to specialty pharma to other cgxp providers across the board. This cloud based solution is helping so many folks become more compliant.
Camryn from Mid-sized CMO
May 2015
May 2015
Everything they promised was delivered on time and with no hidden costs
Ease-of-use
Usability
Product Quality
Quality
Support
We upgraded to ZenQMS from a paper and Excel based system. Paul at ZenQMS made some bold claims about helping us be up and running in just a week, but 7 days later all of our documents and training records were entered and we were ready to go. I can't speak highly enough of this service!
