Constant Contact Software

Pros

I've used constant contact with several clients. It was one of the first apps I used for client management. It's easy to use, even for non-techy people!

Cons

Depending on what you're using it for, and how many contacts you have, there is a cost. There are free apps that are, in my opinion, just as efficient.

Pros

I like how it would make my emails look professional.

Cons

That not everyone enjoyed getting the email/newsletter as before. Not the products fault just a change in peoples wants.

Pros

Contstant contact helped create a very nice newsletter - professional and fairly easy to use. It is really more of a marketing tool than a communication tool. I just needed software that would allow me to send a professional email newsletter to vendors and this software does much more than that.

Cons

I felt like it was pricey for my business because I didn't need all the functionality. Also, the sales rep was persistent with phone calls about helping to set up a marketing campaign and I that wasn't what I was looking to accomplish.

We are pleased with CC from a functional standpoint but for a small non-profit with budget limitations, there are other options that serve us better.

Pros

Great templates, easy to create awesome looking newsletters and update campaigns for donor awareness.

Cons

Cost. There are other platforms that can do similar or more in terms of functionality and at a lesser cost. Shop around!

Overall, it's a very nice platform for the ones that needs some ready templates to hit the email campaigns in a very short time. Easy and intuitive to use, though expensive.

Pros

One of the best part of this system is the high amount of the templates that can be used with just one click to setup the email campaign. That saves a lot of money and effort to get the designer for building up the templates. What's more, after the template creation, it's very easy to upload the contacts and even to segments them into the smaller groups for specific targeting. What's more, media and link storage makes it easy to maintain the ongoing email campaigns, so you don't need to upload the medias all over again for other projects. It has an excellent reporting systems in real time.

Cons

It's highly priced. Even though, this platform does a lot, I guess, it's way more expensive than it should be. Moreover, I hate sometimes not being able to edit the HTML codes fully.

Pros

Lots of features, templates, great for handling bigger email campaigns, good for medium size businesses or larger

Cons

Pricey for a small business, mail chimp is a better for small businesses.

We tried Constant Constant briefly, but didn't like the amatuer appearance of the newsletters.

Pros

Constant Contact is budget friendly newsletter creator and email marketing software.

Cons

Not as professional looking, as we would prefer.

Pros

It was easy to get started with and use, create templates and send out email blasts with ease.

Cons

Nothing comes to mind that I didn't like with this software. I had no issues

We've used this for mailing to various lists and sub-lists, mostly to stay in touch with members.

Pros

It's easy to create a good-looking message using customizeable templates, and it's easy to create mailing lists and add new list members. Constant contact also integrates with platforms like WordPress and Facebook as well as online shopping apps like SalesForce and Shopify.

Cons

I'd sometimes like more detail on campaign statistics.

Overall good, not great.

Pros

It is rather easy to use, and the features are worthy.

Cons

The layouts and options seem to be a bit limited.

Constant Contact opened up a world a mass marketing for our small business. We were able to send our marketing material to new and current clients with ease. Tracking the results has been so great!

Pros

This software enabled us to mass market and is affordable for a small business. The ability to track results is great! We were able to reach a large audience with marketing initiatives.

Cons

The design templates and features lack a bit of modern feel. I wish there was a less clunky design space.

Pros

Large selection of templates, ability to manage mailing addresses, easy unsubscribe and easy social media networking

Cons

I would love to see the functionality that lets me remove mailing addresses that have not opened an email in x number of months, or haven't opened the last x number of emails sent. This does not seem to be a feature I've seen and would greatly help manage the mailing lists.

Pros

Super easy to use and you can recreate newsletters each week and update the info. You can also choose which group of people you want to email.

Cons

I would like to be able to send texts out from the program as well.

I use Constant Contact to send customized email messages to clients and prospects including newsletters, holiday greetings, and information.

Pros

The ability to select a time to send my email.

Cons

I'd like to be able to sort contacts into different groups.

I used it for a very short period of time and it is good for a small start-up business

Pros

In one place, I am able to send out email campaigns, build contacts and create personalized email templates. Sending out emails to customers/clients is quick therefore giving the chance to possibly get a quick response from them. For the fact that Constant Contact is integrated with social media, I love it. Also, you can create forms with ease to generate leads or integrate with your existing website, that's great.
Although I haven't used it for too long but for the little time I have been a user, it has been a great deal.

Cons

Well, the only thing I could think is the demerit here is, for a great marketing software like Constant Contact, it is not good to know that users cannot easily view previous campaign to keep track of the performance or probably re-use the same campaign for new contacts. I think automation is what is most important and it should be utilized in Constant Contact completely.

Pros

Constant Contact has a very well established feature set for email campaign managers. You have the power and flexibility to respond to, and track, almost any action.

Cons

It takes some effort to make the emails look the way I want them, and I would have liked a little more power from the editor.

I used Constant Contact years ago before technology made things so much more complicated and I loved the service. That was the main reason I came back when I was ready to grow my list, but after this customer service fail, I can't see myself returning.

Pros

I loved the idea that I could have 60 days to start growing my list and my business. Technology has changed so much that I need to learn how to make things work and because I work a full-time job, I don't have a lot of time to figure it all out.
This service allows for growth with tiered plans based on your subscriber count and other features like pop-up boxes for subscriptions, autoresponders, and customer tracking.

Cons

You can't do anything with the trial. I contacted support and asked them why I didn't get the test email I sent out and he says oh, you can't use any of those features unless you pay. He says "we have to make money." Now I get that, and if the fact that these features weren't available was clear during the signup process that would be fine, but here's the thing. I had already added it to my WordPress and had two people sign-up. I told him that I'd never heard of such a thing. Then his response was, well "we have millions of people going through the same trial."

Customer service is so important and this is where they failed. My recommendation is to make it clear what the trial is.

It's extremely useful for companies who do a lot of its marketing via email. Emails look professional and attractive.

Pros

I signed up for the free trail of this software. It's very easy to use and has great options for sending emails and there are so many templates available.

Cons

Initially when I signed up I got a call from a Rep about 2 hours after, at which point I had not really delved into what the software can offer me. He right of the bat began trying to sell to me. I told him that I needed some time to dig up and see what benefits the software can offer me. He proceeded to ask for a billing address, which I was not comfortable giving him and so did not. Over the next 2 weeks I was constantly bombarded with call from this person after which I just decided to have my trail ended before the trial period of 1 month. While I do appreciate the promptness of being contacted, this was overload and for the wrong reasons.

Pros

I have started using this software lately and found it to one of the best email marketing tool around. Option to create beautiful looking mails, which has been proved to be too effective for all our campaigns. Facebook lead ads is something I like the most.

Cons

I feel the pricing should have at little lower side.

Pros

I loved using Constant Contact to design and distribute my newsletters! It is engaging and user friendly. Before I used it I anticipated it to be complicated but when I started it surprised me how fast I was able to create my first draft and then be able to send a test newsletter to my supervisor before having to distribute to the entire staff.

Cons

I wish it had more graphics or creative designs; but it challenges you to do it yourself.