




Hootsuite Social Media Monitoring





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Hootsuite
Hootsuite is a cloud-based reputation management and social-media solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Google+, LinkedIn, Facebook and Twitter. It lets users launch campaigns from a single dashboard.
Hootsuite offers various functionalities for measurement and reporting purposes, such as tools for team collaboration, audience engagement, analytics and account security. This solution is suitable for businesses of all sizes.
Hootsuite allows users to manage several contributors and share data and access rights without the sharing of passwords. Users can work with social streams, columns and tabs along with an option of selecting from various design themes.
In Hoot...
Hootsuite Social Media Monitoring
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
December 2019
Charity from On My Kindle BR
Company Size: 1 employee
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
December 2019
Impressive free plan
Overall, I'm satisfied with Hootsuite and will continue to use this platform to manage my social media accounts. With the ability to schedule up to 30 posts on the free plan, including scheduling Instagram posts, and viewing different social media accounts all on one dashboard, it beats other social media management platforms that require plan upgrades to access similar features.
Pros
As someone who uses Hootsuite's "Free" plan, I'm incredibly impressed by what Hootsuite offers in the plan. My favorite tool on Hootsuite is the "Streams." I can sort scheduled posts, past posts, mentions, and followers' posts by social media platform using "Streams" on my dashboard. This allows me to see responses or comments on my posts and engage with followers, without having to visit several social media sites. With the free version, I can also schedule more posts on social media than other social media management programs, and the free plan allows me to schedule posts on my business Instagram account.
Cons
"Free plan" users who are needing advanced features beyond basic analytics will need to upgrade and if they shorten links using TinyUrl or Bitly, there isn't a meaningful way to track engagement in the program. Also, users need to be aware that the connections between Hootsuite and social media networks frequently drop, and that the program's connection with Instagram is frequently buggy.
Reasons for Switching to Hootsuite
I made the switch from Buffer because Buffer's free plan only allowed me to schedule 10 posts at a time.
September 2020
Ben from The Delta Chi Fraternity
Company Size: 11-50 employees
Industry: Higher Education
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Getting Better with Time
Overall, Hootsuite provides a single place to monitor multiple social media platforms, create branded and consistent marketing campaigns, schedule content in advance with easy oversight, and get insights into content performance.
Pros
Hootsuite is a great way to set up a multi channel dashboard to have greater oversight of your social media channels. I appreciate that it covers all the major platforms, including Facebook, Twitter, and Instagram.
Cons
At this point in time, users can't directly publish content to the Facebook and Instagram stories, which are major marketing tools. Where as you can pre schedule traditional posts, it's not an option for stories.
Reasons for Choosing Hootsuite
Hootsuite seemed to combine all our organizational needs as it pertains to platform management, content scheduling, and analytics in a way that was easier to use than the alternatives.
Reasons for Switching to Hootsuite
As a professional, I liked the look and interface of Hootsuite better than CoSchedule. I thought it was easier to use and had better control over multiple tools.
January 2021
Bennani from Bennani Mohamed
Company Size: 1 employee
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
January 2021
Puissant mais perfectible
J'utilise Hootsuite depuis un peu plus de 5 ans désormais et j'ai rapidement été ravi de sa simplicité et de sa performance. Mais aussi du fait que je peux piloter toute mon activité sur les réseaux sociaux, grâce à une vue complète sur le tableau de bord. Malheureusement, la série de bugs m'a progressivement poussé à déchanter et à changer de logiciel.
Pros
L'utilisation de Hootsuite est d'une limpidité sans égal. De plus, il uniformise la gestion de mes réseaux sociaux en planifiant notamment jusqu'à 350 messages . Ce logiciel dispose aussi d'une fonctionnalité de recherche conséquente permettant par exemple, sur Twitter, de cibler géographiquement mes requêtes. Enfin, il offre un important registre d'applications dans lequel on peut ajouter d'autres réseaux sociaux mais aussi des outils marketing.
Cons
Hootsuite souffre de plusieurs bugs, certains messages programmés n'arrivant pas à destination sur Instagram, alors que l'interface mentionne le contraire. Ce logiciel est bien plus aisé à utiliser sur ordinateur que sur mobile.
Reasons for Switching to Hootsuite
Trop de bugs
March 2019
Brie from Freelance Models
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 12 months
Review Source
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
March 2019
Mediocre at best
Where is the competition in the social media management software space? There has to be a better option than this?
Pros
I run a modeling and acting agency and I was posting between SC, IG, FB, Twitter and YT on a daily basis. Making it very hard to be away from my phone and risk missing prime posting opportunities and viral trends. I was looking for something that would schedule pre-selected posts, videos, pictures and adds. The best option online seemed to be Hootsuite. It was well marketed and seemed very user-friendly... at first. It does indeed schedule your posts to various social media platforms, and it also allows for multiple streams of social media (i.e other business or personal accounts). That's a very handy feature!
Cons
The user interface is weak, it's not user-friendly nor is it practical or modern looking. It has a tendency to leg, it also isn't mobile friendly, they do have an app, but again it's not easy to navigate. Which is an absolute must when working on social media on the fly. When I created beautiful well-round posts and saved them to a posting schedule. I would check the posts after they had been released, via the online social media site, the posts would always turn out unformatted, with broken links and fuzzy low res images. I was overall very disappointed with this product. especially because it was so highly rated and not free. I felt like I kept putting in a lot of effort just to re-do all my work all the time.
November 2020
Brenda from Education
Company Size: 1,001-5,000 employees
Industry: E-Learning
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
November 2020
life saver For Anyone Using Social Media For Marketing
So far I am really enjoying the ease of use and the time it is saving me in my day. I look forward to expanding my social media groups and this will really help me make the most money possible by saving me critical time. /having one place to look at all the analytics instead of bouncing from page to page is absolutely amazing.
Pros
I have recently started using multiple social media platforms for marketing. I use affiliate links daily on all the major platforms and this was taking hours out of my day just to post daily deals. I was directed to Hootsuite's site by a social media influencer. The ability to cross-post from one place saves valuable time. I can literally make one post and it allows me to send it to multiple platforms. I can even schedule the posts so the rest of the day is free because they will post at whatever times I scheduled them for. The dashboard gives you critical information such as how many followers you have per site, what times people are most active on your site and the rate that they click your links. This is priceless information because it allows you to know when to post for the highest amount of member/follower engagement.
Cons
Setting up the dashboard and making my first post was a little difficult for me. This was not an issue with the site itself but rather with my own Instagram settings. I think it is helpful to pass on the information so others do not have this issue. I did not realize that my Instagram was not set to business page. I thought I had set it up that way but I did not so Hoodsuite was not able to post because personal pages on Instagram only allow limited access. The great thing was Hoodsuite was able to pick up that this might be the issue and walk me through the steps to rectify it.