Hootsuite

NetBase

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Ratings & Reviews

Overall Rating

4.35 / 5 (2,462)

4.63 / 5 (38)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

May 29, 2020

October 31, 2019

Pros/Cons

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

  • Pros

  • This tool is easy to use and has great UX. The offerings that it does have are nice.

  • There's is so much you can do and so much you can analze. You can soft by perople, where they live and who they are. Being able to break things down this way is a huge plus.

  • Cons

  • It is an expensive tool, but worth the money if you are able to use it to dig deeper and gather the insights to help you make better decisions.

  • I can't think of many cons, sometimes creating themes can be a little time consuming to get it as accurate to the topic you are after, but this is the same with other social listening tools...

Product Demo & Pricing

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Advisor Recommendations & User Awards

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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