Image Relay Software

This is our partner facing platform for access to all of our product and model images, our collateral and merchandising, and more. We are able to offer partners an easy-to-use site to pull what they need for marketing.

Pros

Image Relay has been such a great partner. Going from our previous site housing our images to this platform has raised the bar, and allowed us to really share our assets with our partners in a clean and organized format.

Cons

Most issues that we have had Image Relay has worked to resolve.

At Dogfish we use Image Relay on a daily basis so having the ability to access files w/ ease and then share them is critical. It's by far the best graphic image site I've used.

Pros

It's extremely easy to use and share images.

Cons

Honestly, I can't list something just to list something. I haven't had anything come to mind.

It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

Pros

Sharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.

Cons

Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.

Overall my experience with Image Relay has been very positive. Managing our digital assets and sharing them with keep groups within our industry has always been difficult but this software has made this process more efficient and reduced my work load.

Pros

Customizing our user page to look and feel like it is part of our own company was paramount to moving forward with this service. Also bulk uploads and organizing files is very easy to do.

Cons

The only thing I would like to see is the ability to send out bulk email invitations. This can be done with a quick email to the client services team.

A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

Pros

The ability to share assets through a variety of links, collections or user accounts has been the most useful function. We were initially looking for a way to organize our assets internally (which works great) but the sharing features have been a great surprise. A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.

Cons

Over time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.

I have used similar platforms with other vendor partners, and I find they are a little more difficult to operate, or the search results require two to three queries to yield what I am looking for.

Pros

All the assets I need are there by a simple query and I then choose the best one to fit my task.

Cons

Not sure I have experienced any negative issues with the software.

My experience with image relay has been great. Having everything saved in the site saves room on my hard drive. It also allows more employees to download images without using my computer.

Pros

The ease of accessing all the images is great. Everything is right there. You can easily search and find what you need.

Cons

could be more attractive the site is a little blah but its about the images on the site not the site itself.

We had a vast amount of media and materials that were internal, with no way to share easily among numerous colleagues. Image Relay helped us create a library database that provides access to all of our teams. We travel all across the country hosting alumni events, and the library can be accessed from anywhere, any time. It’s been a game changer.

Pros

Image Relay has just about any photo library/database tool you would need. There is a wide range of answers or instructions at the click of a help button, or if you need to ask a question, they get back to you quickly. The “collections” feature is the thing we use the most. We can quickly pick a few choices to someone and they can then download what they need. Uploading and tagging/adding keywords is easy.

Cons

Navigation home while in a collection is just a little clunky.

I use imagerelay almost every day to provide access to high res images to our extended team. It is easy to use, well organized and I love being able to access our whole image library from anywhere.

Pros

Love how easy it is to stay organized. I think the "collections" is my favorite feature because I often need to send collections of high res images to partners. It's so much easier for me than using another file transfer method. I also like that you can set an expiration date.

Cons

Can sometimes be a slow process to upload all of your photos to the platform, and downloading when you need to can be slow too.

It has been a very valuable resource in a ver image intensive workflow.

Pros

The flexibility in organizing our image library in folders and subfolders as well as being able to tag images with keywords for searching.

Cons

Would like to have more fine grained control for user access that would allow some users non-admin access to some folders and not others while leaving those folders available for other non admin level users.

Pros

Image Relay is very intuitive. Love that it easily allows us to make attractive & useful collections to share with constituents (internal and external). Super easy to search. Sharing is breeze. Uploads allow for easy tagging and cataloging.

Cons

Really don't have any criticism. This works seamlessly for my use.

It is very easy to use.

Pros

I like how you can have various share levels for team members.

Cons

I don't like when you are posting revised images you have to upload them individually. It would be nice if you could bulk upload and it would overwrite the previous version.

Overall it's a really useful tool for everyday use.

Pros

Image Relay makes it easy to to find photos and other assets. The layout and organization is intuitive and very user friendly.

Cons

Not too much I don't like, but I would say I am not a huge fan of the hover effects when you scroll over the images.

Image Relay allows our teams to work much more efficiently as the assets our teams use are available on demand.

Pros

Image Relay allows me to access the most up to date assets from our marketing team, saving all of us time and unnecessary communication. The Collections are particularly helpful when pulling together many items before downloading. The interface is intuitive and easy to use.

Cons

In a year of using Image Relay I have found nothing that I dislike!

We've been with Image Relay for about 3 years and have been super happy with our experience.

Pros

I love how user friendly Image Relay is for my clients. It packages all of our content in a nicely displayed interface that not only looks professional to our clients but is simple for them to use.

Cons

I wish you had the ability to edit links/shares after you have send them out to clients. For example if you need to update the permissions or expiration dates it would be nice to be able to do this on the backend rather than need to send new links. The good news is I spoke with Image Relay (great customer service) and they're considering implementing this in the near future.

Image Relay is a perfect option for us to store and share our images! We are able to easily organize our Marketing materials, product images, and photography, and then download content to send, or even send links directly from ImageRelay to the appropriate business partners.

Pros

Sharing Capabilities, Search feature, Organization, Ease of Uploading and Downloading

Cons

If images are not tagged when inputted, it is a tedious process to add them in and organize later, but necessary, because the search function is so crucial.

The speed and convenience of being able to relay files to customers same time is an amazing time saver!

Pros

The ability to share files with customers same time.

Cons

I find that the search results seem to produce all or nothing.

I've had a great experience with ImageRelay from implementation to every day usage.

Pros

ImageRelay was very easy to implement and train our teams on—the customizable folder structure, permissions, and uploadable file types are great.

Cons

My only complaint is the lack of fully robust link tracking, but since we primarily use ImageRelay internally, this is not a dealbreaker.

Pros

The ability to share links to images through email without have to attach and get blocked by spam filter size limits.

Cons

Organization could be tidier as sometimes search function does not find what I'm looking for.

The Image Relay team is one of the most responsive vendors I've ever worked with. They not only respond whenever we have a question or need some help, but they value our input into how to make the platform better, and work my "wish list" into future development. Their collaboration with their clients to improve the software is beyond anything I've ever experienced. They're awesome.

Pros

Ease of use, intuitive platform, incredible organizational capabilities, and the ability for people inside and outside of our organization to access assets, with or without a login. It's been a life-changing switch since we started using Image Relay 5 years ago, and I don't know what my content team would do without it. I'd recommend this software to anyone tasked with managing and sharing assets, especially A LOT of them. It's made my job so much easier.

Cons

Anything that I've found to be a hurdle with this software, the Image Relay team has worked to fix it...so there's really nothing I can say that I don't like!