About Loomly

Loomly is a cloud-based marketing solution that helps freelancers, influencers and social media managers manage content on their social media platforms. Key features include marketing analytics, automated publishing, keyword filtering, multi-account management and post scheduling.

Supported social media platforms include Facebook, Twitter, Instagram, Pinterest, Google Plus and LinkedIn. Loomly provides users with a master calendar that helps them manage multiple social media calendars, calendar views and post overviews. It also allows users to store, access and share various content types in their libraries such as photos, videos, post templates, notes and links.

Additionally, Loomly features automated scheduling and publishing functionality and an an...


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Supported Operating System(s):

Web browser (OS agnostic)

362 Reviews of Loomly

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(276)

276

4 stars

(86)

86

3 stars

(5)

5

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 362 results

January 2020

Darien from Gateway Alliance Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Great Social Media Management Platform missing a few core features

Overally, I have enjoyed using Loomly, and plan on continuing to use this platform! It offers robust & useful features at a lower pricepoint than most competitors (such as multiple users), and they demonstrate their commitment to constantly improving the platform as needed. Highly recommend this platform to all!

Pros

Loomly does a great job of helping simplify and manage multiple social media platforms, providing a great experience for planning and executing your brands social media plans. I love the ease of use that Loomly provides in having multiple team members manage social media calendars, and how incredibly simple it is to create posts & plan out your posting strategy. Top that all off with very competitive and simple pricing options, this platform offers a good user experience & interface for all your social media needs.

Cons

Loomly is missing a few key features that you would expect on a Social Media Management Platform, but none are more important than the ability to automatically post to your brands Instagram account. This is a feature that they are working on, but it is the main feature that I wish they would add soon. Furthermore, if they were to add an Instagram story option to their software & eventually automatic posting to Instagram stories, this platform would improve 100x. Apart from those things, there are a number of simple UI issues that I wish they would remedy; including: (1) Quickly adding a post from the calendar Month view ignores your preset posting schedule times (defaults to 3:00pm, you have to manually change it) (2) Manually changing scheduled times from the "Add Post" option in Month won't allow you to type in a time - you have to obnoxiously click an arrow to get the proper time (3) Manually posting to Instagram does not support multiple images - even though you can schedule multiple images to be posted. To post multiple images, you have to go into the Loomly library from their mobile site (the app won't let you do it) & download each image individually - which isn't terrible, except... (4) The Loomly Mobile Website is not fully optimized for mobile devices, as the "Help"/"Contact us" button blocks parts of the bottom menu that appears when selecting an image in the library to download, making me have to use the desktop site to download images on mobile.

Response from Loomly

Replied January 2020

Dear Darien, Thank you so much for your detailed review, this is immensely helpful. I am really glad to read that you are enjoying using Loomly: this means the world to us. As far as Instagram direct publishing is concerned, I confirm that we are doing everything we can to bring this to you as soon as feasible. Regarding the 4 UI improvements you suggest, I have taken note of each one of them and will be sharing with our product team. Please let us know if we can assist you with anything else. Sincerely, Thibaud Clement, CEO of Loomly.

October 2019

James from BFJ Media

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Outstanding platform built for Social Media experts by social media experts

Loomly is by far the best tool for solving client approvals. Clients love the simplicity and sometimes even take to the platform in the form of creating suggested content for you. That's unreal! No other platform can deliver value like that: clients refuse to learn new systems. Loomly constantly ads new features ... totally free. Make the most of them and become your office super start. These features are: publishing to Google My Business, storing hashtag lists, content writing tips and more any more.

Pros

Extremely reliable platform that will help you make more money as it will handle some of your most time consuming worries like client content suggestions, client approvals, and flexible scheduling. The level of feedback us unreal and every piece of advice is delivered exactly when you need it.

Cons

There are many extra tools included for free like reporting, link tracking and community management. Those features won't replace your dedicated tools, but they aren't intended too either.

Response from Loomly

Replied October 2019

Dear James, Thank you so much for your review, this means the world to us. I am really glad to read that your clients are enjoying Loomly. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

February 2020

Whitney from Whitney DeBerry Virtual Solutions

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Great option for SMM's

My overall experience with Loomly has been amazing. I switched from Buffer and haven't looked back!

Pros

I have used almost every social media management platform under the sun and Loomly is by far my favorite. When I started my own business I had a robust checklist of items I needed in a platform and Loomly fit 95% of those. Some of the features I love include: A schedule of upcoming holidays and important dates Advanced scheduling features like being able to move a post from one date to the next using the calendar feature. You would be surprised how many platforms don't offer this. The ability to schedule one post across platforms and edit the content for that specific platform. This to me is HUGE. The support - the support is amazing, I always receive relevant, friendly responses in a timely manner. The collaborators feature. My client love being able to log in and approve posts. It's simple and easy for them. The Library- I love being able to store ideas for later, saves a lot of time! These are just a few of the amazing tools Loomly offers.

Cons

Loomly doesn't offer direct posting to Instagram although I know it's in the works.

Response from Loomly

Replied February 2020

Dear Whitney, Thank you so much for your incredible review, this means the world to us. I am really glad to read that Loomly fits your (and your clients') needs: this is really why we wake up every morning. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

November 2019

Katie from Rule29

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

2.0

November 2019

You pay what you get for

Their customer service is great. The view of the posts is great. But not having Instagram is a huge missed opportunity. I know they are working on it- but taking away a functionality that was once there is really frustrating.

Pros

It is super nice to see the calendar view and the ease of use is pretty great. I also love the recommendations they provide based on if your post is posting at the right time, right length, or even just some ideas on what to post as far as holidays that day etc.

Cons

You can no longer post directly to instagram! As an agency we made this platform as a recommendation to clients and now it really stinks that it no longer does what we said it could do because they took away the instagram publishing. This is huge.

Response from Loomly

Replied November 2019

Dear Katie, Thank you very much for your review, this is immensely helpful. It means a lot to read that you have been enjoying Loomly and that our support team was able to assist you when needed. As far as Instagram publishing is concerned, as our support team probably mentioned, this feature relied on an integration with Buffer, which was unilaterally discontinued by Buffer, with a very short notice of just two weeks, without Loomly having a say in it (you can read the details here: https://blog.loomly.com/buffer-integration-sunset/). That being said, our team is working on a different solution to bring back publishing to Instagram through third-party integration shortly, and we are doing everything in our power to bring Instagram direct publishing to you ASAP. Again, I definitely understand that this was a disappointing development and we are doing everything in power to deliver a suitable solution to your shortly. Sincerely, Thibaud, CEO of Loomly

December 2019

Carey Rose from RoseBrand Consultation Services, LLC

Company Size: 1 employee

Industry: Online Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Makes my life simpler

Pros

I am a freelance brand consultant and help many of my clients with social media campaigns. I chose Loomly after my trial because I enjoy the user interface, it supports multiple clients easily, the built-in reporting and audience targeting is really helpful for month-end result analysis for my clients. I also enjoy the main page where daily inspirations and a summary of scheduled messages can be found - this has been effective in keeping me organized and

Cons

I'd like to see an incorporation of Lists on Twitter in the Loomly interface for quick review.