MailChimp

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Ratings & Reviews

Overall Rating

4.48 / 5 (12,863)

4.63 / 5 (38)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

June 1, 2020

October 31, 2019

Pros/Cons

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

  • Pros

  • This tool is easy to use and has great UX. The offerings that it does have are nice.

  • There's is so much you can do and so much you can analze. You can soft by perople, where they live and who they are. Being able to break things down this way is a huge plus.

  • Cons

  • It is an expensive tool, but worth the money if you are able to use it to dig deeper and gather the insights to help you make better decisions.

  • I can't think of many cons, sometimes creating themes can be a little time consuming to get it as accurate to the topic you are after, but this is the same with other social listening tools...

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

MailChimp users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

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Online Support Options

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Training

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