NetBase

Zoho Social

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Ratings & Reviews

Overall Rating

4.63 / 5 (38)

4.66 / 5 (2,116)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

October 31, 2019

June 1, 2020

Pros/Cons

  • Pros

  • This tool is easy to use and has great UX. The offerings that it does have are nice.

  • There's is so much you can do and so much you can analze. You can soft by perople, where they live and who they are. Being able to break things down this way is a huge plus.

  • Cons

  • It is an expensive tool, but worth the money if you are able to use it to dig deeper and gather the insights to help you make better decisions.

  • I can't think of many cons, sometimes creating themes can be a little time consuming to get it as accurate to the topic you are after, but this is the same with other social listening tools...

  • Pros

  • Je recommande vivement cette solution pour les professionnels

  • Love having the online and phone app to be able to work from wherever I am. The scheduling features are great and really easy to use.

  • Cons

  • Initially, I believe the learning curve for some of the features was a bit high. Since there was no complete guide of all the features, it took me some time to understand all of them on my own.

  • It has a couple of flaws being a web based app, but these are inherent in that format, otherwise it's really impressive.

Product Demo & Pricing

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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