Textedly Software


 

Textedly is a cloud-based SMS marketing tool for businesses of all sizes.

The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks.

Textedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have.

Textedly is priced on a per-month subscription basis.

 

Textedly - Dashboard
 
  • Textedly - Dashboard
    Dashboard
  • Textedly - Adding mobile phones
    Adding mobile phones
  • Textedly - Create new messsage
    Create new messsage
  • Textedly - Add new keywords
    Add new keywords
  • Textedly - Reporting and analysis
    Reporting and analysis
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

235 Reviews of Textedly

 

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Software Advice Reviews (4)
More Reviews (231)

Showing 1-4 of 4

Md. Ashikur from Itskybd
Specialty: Marketing agencies
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Best Mass Texting services software I have ever seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is the best mass texting service I have ever seen. The feature of setting communication on my time is the best feature. I can effortlessly build my customer base. And the other things is, there is no limitation about signing up, how many people I like. If anyone sign up, textedly automatically track zip code, state etc. that's why I can know how is performing my campaign. That's why I am like this software..

Cons

Subscriber data is more complicated. This software is not so user friendly. Company's support system needed some improve.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Super customizable

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use. All over the network. Very fast and responsive. It provides any feature needed and fits various businesses.

Cons

The only frustrating part of this was synchronizations between the actual service and email client. Other than that it was good.

Review Source
 
 

Michael from Keka Technologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

A great interface with a user centered functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recommended!! if you are looking for an effective an on-time solution for you message marketing campaigns.

Pros

We are always on the move so we need something which can be easily accessible and flexible. Textedly suits best for instant messaging. It gives us feasibility to send a proper format message so that our customer/clients gets the whole knowledge in a single message, thanks to Textedly. Along with mass messaging, we can schedule it as well for later days.
Apart from all other functionality, Textedly has a great customer support, which adds more value to customer experience.

Cons

Satisfied with all the aspects, and so simple to operate, for the cons, there is nothing much but they can always bring something new, which solves the pain issues of email marketing, can have more options in "Filter". Other than that, Great Work Textedly Team!

Review Source
 
 

Shah Abdul Latif from VoidLoops
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very dynamic texting solution for any business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use. Remotely accessible through internet. Responsible results for text delivery. Scheduling feature is hats off.

Cons

Other than some minor issues like no sync with outlook might be annoying for some, it does what it is supposed to do very well.

Review Source
 
 
 
Showing 1-20 of 231

Michelle from Chelsea International Education LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great, Easy to Use Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent software; easy to use; responsive customer service.

Pros

Ease of use. Friendly user-interface. Text message campaign can be set up and sent out in a matter of minutes.

Cons

Cost structure; could have a few more mid-range levels as well as roll-over credits for ALL packages.

Review Source: Capterra
 

Dagmara from Coachify
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Interesting marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!

Pros

I love the idea of mass group texting to your customers and the way how easy you can text scheduling. It's pretty innovative and it's good to use it in mobile-centered marketing era when digital advertising is getting so crowded. A good way to remind your customers about the update in the software or app they use.

Analytics are also very robust!

Cons

Not much, I really like it. If they won't get too expensive I keep using it.

Review Source: Capterra
 

Tony from River Region Iron Works Ministry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great resource to help you stay connected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows us to connect with people we might not otherwise connect with. Has allowed us to keep current info in front of people that other forms of media might not reach.

Pros

That it's easy to connect with people who want to receive your info. So much better than list or spamming practices.

Cons

Wish it would allow you to use a word that someone else is already using. I suppose the limitation is the number that you text too.

Review Source: Capterra
 

Denise from LuLaRoe Denise Pagliaro
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super easy to use! I love being able to schedule my text messages!

Cons

nothing! Honestly, I have no complaints at all.

Review Source: Capterra
 

Steve from Business PowerNet
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

You Guys Rock!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It works...
It's reliable..
It's affordable...

Pros

My name is Steve Finlayson with Business PowerNET. We are a digital marketing company. Textedly is AMAZING for several reasons.

1. Whenever I have an issue (mainly because I am new at this), there was always a helpful person to assist me.
2. There service works! - it's is reliable and does not break the bank.
3. When you want to grow your business... use this service. You need to be where your customers eyes are because Obscurity is a bigger problem than money.

Cons

No cons. The systems works for our company.

Review Source: Capterra
 

Amin from Noor Kids
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Like Mailchimp, but for Text

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a subscription based e-commerce company and we use Textedly to connect with users when their credit card has expired such that they can update their payment method.

Pros

Cost! Of the various texting platforms, we found Textedly to be among the most economical.

Additionally, I like that customers can join our text message lists by sending us a text message. This comes in very useful when we are delivering s presentation or are at a convention.

Cons

When you sign up, you’re assigned a phone number like “555-222”. I wish that the number was a normal number, like 612-555-5555, because customer tune out the corporate looking number.

Secondly, it is very difficult to text customers individually. Rather, the platform is built for “mass” texts that go to an entire list of people.

Finally, there is no ability to add in unique elements into the text. For example, in email marketing you can add tags to include an individual’s name into the body of an email. That type of customization doesn’t exist via Textedly.

Review Source: Capterra
 

Ricky from Brookside Church
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great inexpensive mass texting service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it's great! Very helpful for communicating with subscribers.

Pros

I love that Textedly does what it says. So many other services are way too over-involved; with Textedly, people just text a keyword to a number and you can send and receive messages to them once they sign up. Easy Peasy.

Cons

The GUI isn't very good for figuring out how to use Textedly. Too many bells and whistles and distractions. Should be easier to just send a message.

Review Source: Capterra
 

Elozer from Kiryas Joel Volunteer EMS
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Sattisfied Customer

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

i used twitter texting and people kept on falling off with textedly everybody stayed on and gets the message most of the time in seconds

Pros

I like the scheduling feature, and its reliability

Cons

would like to buy smaller packages if I run out of messages at the end of the month

Review Source: Capterra
 

Michelle from Philadelphia Chamber Music Society
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great service, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Textedly is a great tool for my business. It's the first texting service I've used, and I'm very happy with how easy it is to use. It adds a whole new element to our customer relations, without demanding a lot of time.

Cons

When I receive replies to my email, it would be great if the customer name is listed with number, since I include names in my contact lists. But this is only a minor annoyance.

Review Source: Capterra
 

Diana from NYU Langone
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Using this Text Platform for Reaching out to Research Study Participants and it is Excellent!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great! I would not change it for any other option.

Pros

It is VERY intuitive, easy to use, you can import/export your lists and it makes it easy to text specific groups of people or cohorts as we like to call them.

I like having specific "Keywords" that people can subscribe to. You can reply to specific individuals, and the dashboard gives you a breakdown of your messaging activity, which is great for tracking your work. You can also schedule messages to be sent at a later time, which is time-saving when I have to juggle multiple tasks at the same time.

Cons

I haven't found anything I didn't like, so far this platform has been perfect for meeting the needs of our project.

Review Source: Capterra
 

Molly from Santa Maria Valley Chamber of Commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

A great texting software for any sized company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you business is going to pay to a mass texting software, Textedly is a great option. Highly recommended!

Pros

We tried out a variety of different mass texting softwares and Textedly was by far the best in terms of features and cost. Their customer support is great, too!

Cons

So far, no issues or "cons" to report. We really have enjoyed all Textedly has to offer!

Review Source: Capterra
 


November 2018

November 2018

Easy and dependable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

excellent service and very dependable

Pros

The software allows me to communicate to my entire salesforce without being concerned about the delivery of the message.

Cons

Once there was a delay on Election Day. I normally have my message sent within minutes.

Review Source: Capterra
 

Charles from GaMe oN, LLC.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Awesome Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business has improved on returning customers because of the text program we use with textedly.

Pros

It's ease of use along with unbeatable price. Very Affordable.

Cons

Maybe the software interface.










Review Source: Capterra
 

Al from Making Web LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Best Service and Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

10/10

Pros

User Friendly. Online Support is always friendly and helpful

Cons

I wish their was a pricing discount for higher volume.

Review Source: Capterra
 


November 2018

November 2018

Easy way to get those important reminders out!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The simplest way of sending texts to multiple people at once

Cons

I can't see who has read texts - I would like to be able to see who has opened texts

Review Source: Capterra
 

Jonathan from Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Textedly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, good price, good customer service.

Cons

I don't really have any complaints. The character limit is a bit low, but that's clearly explained before purchasing, so not a big deal.

Review Source: Capterra
 

Johnny from Prayer House Coffee
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Tried the rest, Textedly is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It solved a major problem within our organization. We now have internal communication.

Pros

Full functionality! Works extremely well for mass text marketing and communication.

Cons

It works well in every facet. No complaints.

Review Source: Capterra
 

Caesar D. from Exude, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

I love Textedly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Textedly has helped to open up a very difficult market for my firm - educating labor union members who work on construction sites.

Pros

I really love the ease of using this software and quick tech support. The dashboard is very user friendly.

Cons

There is nothing I can complain about in the software.

Review Source: Capterra
 

Nina from CottageCare, house cleaning
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Saving time with textedly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In the house cleaning business, I can reach current and occasional customers which have freed up more time for me to be in customers homes.

Pros

I like knowing I reach all my customers at one time and get response by them.

Cons

That it does not make a noise when I receive a reply.

Review Source: Capterra
 

Ibrahim from Brookyln
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Awesome service for text message

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The textedly web text message service is very awesome and it is above my overall expectations.

Pros

Easy to text anyone on your subscriber list. Cheapest text messages services. Quick customer support.

Cons

When you erase any subscriber you cant send them a message until they reenroll by themselves.

Review Source: Capterra