OnMat Software

Pros

This software keeps the business side of our martial arts school organized! From attendance to creating memberships, communications to payments. It does it and does it well. This was the first studio software that we used. Before we were old school notebooks and such. The best feature of this software though. Is the customer representative and the dedicated team at Jiba Soft. When we have specific needs from a technical problem to adding functionality they are very responsive. Taking the time to get it right and execute! We are happy with this software and will continue to use it!

Cons

There are times when there is a learning curve to figure out how to best use it. Usually a quick phone call gets it resolved though.

Onmat is great for running your studio. Inactive students are easy to call with the MIA reports. It can receive payments, log Attendance, and I mainly love the testing feature for getting people their testing grades. Great program.

I am extremely happy with our decision to transition to OnMat! The support staff has been incredibly helpful and the customer service has far exceeded my expectations. The transition was made much easier thanks to his patience, knowledge and immediate responses to questions and concerns. He truly walks you through each step and is more than willing to help owners customize the product to meet your needs.

There are many features about OnMat that have made running the day to day business operations much smoother and enjoyable. The well designed app also helps us present a more professional image of our studio to our clients. Our Instructors, students and parents love it and we have received nothing but positive feedback! It is now much easier to track payments and see who is past due, keep parents informed, access information from anywhere with WiFi, and track each student's progress. The students love checking in on an iPad and being able to view their own progress through the app. Although we only recently starting using OnMat, it has already made our students more accountable for their attendance and testing readiness.

I look forward to continuing to learn more about the features of OnMat, especially as we get closer to our first belt testing since making the transition. I have no doubt that it will make the testing process much easier and more efficient. As a school owner, if you are considering switching to OnMat, I would encourage you to take the leap and give it a try. After 32 years in business, this is by far the more efficient and user friendly method of running our school that we have ever used.

I have been using this software app for over four years. This has been a great tool for my business.

In our new venture into the Taekwondo business, we had enlisted the services of JIBASoft and OnMat. Eric was very patient with us in setting up our environment and helping us understand the value of OnMat. We now have full visibility of our students' progress and have an effective way of delivering curriculum collateral. What strikes me as the most important value-add, this can be all done on your mobile device (Android or iOS). We live in Silicon Valley and we've been searching for a tool/app that would set us apart from your conventional studio who hadn't quite stepped into the 21st century in terms of embracing the available technologies. We're proud consumers of OnMat and do not regret our decision. We would highly recommend this to another studio and this doesn't go without saying that you definitely get your best bang for your buck.

Easy to use, students love it, exactly what I need in my school, I try other software and managing companies, and finally I have what I need and when I need it. At a Great price, you don't need to pay for all thous extras that other softwares offer and you never use but you have to pay becouse is part of the package

I have nothing but good experiences, from the initial visit to the implementation of the software. Before using OnMat I was wasting 2-3 hours per week, now this time is used productively. Thank you for giving me back time to be used connecting with my customers rather than being stuck in the back office. We are a family based school and making connections is extremely important to us and you helped make that happen.

I've been in the industry for over 20 years. Always have used some software running. Tried them all, for the time OnMat is the best that is on the market. Still need a few updates with multiple schools. Give it a try, nothing to lose only to gain.

Great product and will continue to use them everyday. Most of our students love using this app, easy to use.

Focus on specific experiences you've had with the software, and tell us whether or not it has met your expectations....
Very good. ...

This is my secound review about this app. The only problem I explained with my first review was fixed and now we know how to solve it. This app is very useful when it comes to showing students attendance, we get a lot of complaints from parents asking why there students are not testing on time. Unfortantly for the most part this is due to the parents not be able to bring there child in to class as much as they need to be. With this app you can show the exact days the students check in as well as which class they checked in to. This app also saves a lot of paper work by doing all testing on the app, once finished with a single push of the button you can send all the comments to the students parent though email. My last favorite feature about this app is notes feature, you can send notes or progress reports to parents about certain techniques they need to improve on to get where they need to be. I would like to thank Eric for coming down and helping us with our probelm with the wifi signal reaching the iPad itself, he was very helpfull and detailed with his explanation to fix the problem.

So grateful for the staff ( Eric) for being my right hand man and usaully my left too . Computers and software programs are definitely my weakness . The program is very user friendly if you like technology . Eric has been great walking me through step by step every time I've run into an issue ( usually operator fault ) . Customer service is above and beyond ; especially with the 3 hour time difference . Yes there are a few glitches but nothing is perfect . Jibasoft offers more services than I need to run my business , but the options are great . Also the price is comparable .

Cons

The scroll on dates !
How I cannot choose my payment date for 1 time payments . Always sets payment on the day information is entered not the day one would like it taken out !

We changed to OnMat about 4 years ago, after doing extensive research into what was available. I have to say, that the team at JIBA Soft has continually met, and exceeded my expectations. From ease of use, to seeing my school at a glance, this software allows me to focus on teaching class, instead of billing. I also love that it automatically sends out a belt testing report card, so that parents can see how their child is doing. We have over 230 students, and I would highly recommend this management software to anyone, wether you are a new school, a large school, or have multiple locations.

Pros

Ease of use. Belt testing setup. Built in point of sale system for pro shop. Effortless billing. Easy sign up for new students. Easy to customize to your specific school needs. A major part of my schools growth and success!

I am the owner of All American Martial Arts Inc. in Saint Augustine Florida. Approximately three years ago while opening a box from Moto I discovered a card with JibaSoft information on it, so I logged into the website, watched the tutorial and was intrigued. Within about one month we were fully up and running with the OnMat system. One of my favorite things about this product is it did away with the cards at the front of the school. Students could easily login to an iPad mounted at the front desk which shows class attendance, if they are late and does not allow them to login if they owe any money. I know I got in when the program was in its infancy and a lot of changes have been made in the past three years. That's why I titled this "Always Improving". Eric and his staff are continually making this program easy to work with, reliable, cost effective and overall compatible with the needs of owners.
I often think I'm probably one of Eric's most demanding customers with a military and police background I need systems that don't fail and of course we all know that's impossible but I do hold OnMat to a higher level due to the fact that everything within my business relates to proper functionality of email, billing, reports, attendance, testing, merchandise and much more. I have called Eric late at night and on the weekends and I always receive communication back. Of course each school owner has specific needs and the OnMat system and their staff do their best to allow for such needs. Knowing that Eric is a martial artist who saw the need for such a system for school owners provides me with the confidence that whatever I throw at him he is willing to look at understands and always seems to come through. My school was asked to be on several beta testing months which allowed us to view and use several new aspects of the product. We reported our likes and possible changes that could be made and each time Eric and Kevin have done their best and always come through for the school owner in need. I have been kept abreast on the upcoming changes in the OnMat system and excited to report these changes are yet one more step to the "Always Improving" efforts of the JibaSoft OnMat team.
Thank you for making my life easier as a school owner.
Sincerely,
James L Niland III
Chief Instructor / Owner All American Martial Arts Inc.

Pros

It's in an IPad so it can be with you at all times.

Cons

Do not have the ability to change, add or delete different things within the system

Advice to Others

Make all billing headers correlate with anything under programs and merchandise. Example. If a customer makes a down payment put that under down payments in the billing section in reports for as opposed to allowing it to run into your monthly billing reports. A total for the month is fine but to break each category down would be the best so whatever category a business owner decides to make that should show up on their monthly billing.

Very easy and simple to use, has made our life here a lot easier! Always very responsive if any issue arises.

Although it took a bit of work to transfer our membership database, the support was always helpful and readily available. Our kids love checking in and sometimes cluster around to check their friends in and look at each other's photos. It is not completely suited to our membership as we are not a karate school, but the support has been open to taking some suggestions. We've been using it for about half a year. So far, so good.

Pros

Great for tracking attendance, automatic invoicing and late payment notice features (although I haven't yet used them; once I do I'm sure it will make life easier). Having photos is handy, especially with new students whom the instructors don't recognize yet.

Cons

I prefer using my own email, instead of OnMat's email. Group emails can be sent, but it didn't seem like there was a way for people to reply all and communicate with each other. It's best for blanket announcements.

Advice to Others

I am working on an operations manual taking screen shots along the way. As a part-time Admin, all the instructors and owner also need to know how to use the software. Not that it's so hard, but it's easy to forget all the steps.

I can't say much more than that, fully optional and informational at a finger tip both in and out of the class room.

Works great End-to-End. Takes care of my administrative tasks in one app. Great training tool helps me monitor and assess my students' progress. Also informs the student's and their parents of progress and keeps them involved and engaged. The interface is simple and easy to use. Whats best is the customer support. They are a call or an email away. They take care of issues and questions with a quickness and are on top of problem solving specific issues or scenarios. Great Job guys!

Pros

Takes care of my billing needs and concerns. The curriculum monitoring is great as well. What I like the most is that the software is what you make it. It can be simple and streamlined if you want, or you can add it with links and videos to make it the most comprehensive platform possible

Cons

Would be nice to have the OnMat Now app (parent/student side) designed for the iPad as well as the iPhone. Its a small thing, but would be nice. Currently the OnMat Now app is also downloadable through the iPad if you choose the iPhone version, though.

Advice to Others

For the curriculum, load it up with as many links and videos to help your student/parent be informed and involved. This allows more interaction and gives the client another platform of exposure!

I not only have time to work on marketing and publicity now instead of paperwork. I also have time to work with my instructors to further knowledge them. The system also makes our payments and test so easy to work.
I have had this system since 2013 and I will not leave it. I can see who attended classes when I'm at international tournaments.
One word to discribe the products is efficient.

We cannot rave enough about the level of service we have received during our transition to On Mat! Our representative, Eric, has made himself available to us constantly and his support is amazing! We love the product and are excited for how it will impact our studio!

Pros

The pictures of students and ease of use!

Cons

Nothing yet!