Better than expected

Really there isn't much. As a platform, it seems very clinically focused, so there doesn't seem to be as much versatility to expanding testing types, unless clinical. However I know if I ask for it, a good discussion will follow!

Pros

THE CUSTOMER SERVICE! I have never made a request to ASSC that was rejected right off the bat. As a company you are always willing to try to find a solution to my problem(s) or to find a way do things better, make our customers happy or what we are able to do, better. Previous LIMS company was happy to cash our installation and set-up check and then leave us to figure out what we need on our own, or to "reference the manual" but Once we were installed with Prolis, cust support was on the phone (or remoting in to our computers) daily (sometimes multiple times a day) if we needed him to make sure we were comfortable with what we needed to do in the lab, as well as that our clients were being serviced as needed. We moved from a LIMS system to Prolis, the AASSC team made sure that transition was as smooth as possible. We have been using AsSC, Prolis for a little over a year and we have clients compliment us on how simple "Outreach" is to use compared to other laboratory's LIMS web portals. Regardless of the time of night or day, if i need help, someone is there or will cal lme back until they know I don't need help anymore!

Efficient and Easy to Use LIMS

Pros

I like the ease of use, the report layout, the quality of the LJ plots, and the ease of reviewing data.

Cons

1). It would be nice to see the QC comments we enter while reviewing on the LJ plots or tabular data. That way we can easily identify and have recorded comments on which QC's were out of range while reviewing data. 2). Having the option to manually change whether or not a result is consistent, like a drop down box would be good for patients who are consistent due to the metabolite being present without the parent.

Comments and Suggestion

There are some good features but I would like to mention some basic quality requirement which is very much required in LIS 1. Normal value option based on Days and Months .This is very much required for some test which is doing for New born is kids 2. If it is machine interfaced -We need to know from which machine the particular result has come .This is required if we are using same machines in lab or two machines are capable to do the test .This is common in any LAB here 3. Test status .Now there is option to monitor the accession status but no option to know the status based on tests -A accession can have multiple tests .we need to monitor test status 4.Two level Validation is required .This is quality indicator 5.Basic reqports like test wise ,patientwise ,samplewise TT reports are not there You may see my comments as requirements but all these are quality indicator as per standards Regards Shine M.D -Ahalia Hospital - U.A.E

Review for Prolis

Overall the software gets the job done. And the technical support group will help us modify the software according to our lab's special needs.

Pros

This software has all the functions we need as a clinical testing lab, from accessioning to reporting and quality control.

Cons

User interface could use some attention. Sometimes the functions are available, but I would have to call their customer support to find out how to utilize them.

Great Software and Great customer support

We appreciate all the support provided by the staff and the user friendly software.

Pros

Its ease of use and the information it provides

Cons

Like other softwares, there was a learning curve.