About A.I.med by Acrendo Software

Acrendo offers a cloud-based medical software suitable for smaller practices. Their EMR software, A.I.med, includes applications for electronic health records (EHR) and practice management. It offers scheduling capabilities that will support front desk operations. A.I.med is suited for smaller practices with up to 10 providers or 25 total users and can support a range of specialties.

Acrendo has developed A.I.med to meet the requirements of a range of providers in different environments. The system supports remote to use for providers doing rounds, visiting nursing homes or working from multiple offices. The system can also operate on tablets, work with speech recognition technologies or operate via wireless networks.

A.I.med offers over hundred templ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 8

20 Reviews of A.I.med by Acrendo Software

Average User Ratings

Overall

3.98 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

October 2013

Belinda from Family Health Physicians

Time Used: Free Trial


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2013

When I first started looking for an EMR in 2011, I didn't even know where to start. I had stated repeatedly to my staff that "I would die with a pen in my hand and never adopt an EMR into my practice". Well, never say never. I researched 10 different sytems and never really liked what I saw or read (eg. programs were "too busy", too expensive, didn't like the way the notes looked, etc) until I found Acrendo AI Med. This software/system is so easy to use. It's very user friendly, and made for the "small office" or primary care setting. I am in solo practice as a family physician and use the system daily, for every note, H & P, consult, etc. My staff adapted so quickly to this software and they, too, say it's very user friendly. After more than two years using this software, I can't imagine ever going back to pen and paper. This current version 9.1.6.6 (that i am now using) is probably the best I have ever used. I have already received meaningful use payments, and still receive payments from medicare for using and sending electronic prescriptions. Acrendo's support staff are always ready to help with any question or problem we may have. The initial training was done at our convenience which went pretty smoothly. If you haven't yet purchased an EMR, I highly recommend you research and consider Acrendo AI med. Using this software in my practice was one of the best decisions I ever made for my practice.

December 2012

Moez from Moez Khorsandi MD

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

December 2012

EMR for a solor practice

My staff and I am extremely happy with the Acrendo product and their support team. I am a solid referral for their product, and recommend it to friends all the time. Any small practice looking for a great EMR should consider this one.

Pros

I searched for years for a EMR that was affordable and easy to use. I had many presenters come to my office to show me their EMR and how they thought it was easy to use. I found all the systems I looked at to be difficult to learn, and very expensive. The Acrendo team came to my office to do an in person demonstration of A.I.med and I was finally impressed. I purchased the system back in early 2005 and have been satisfied ever since. The program is truly easy to learn and customize to my needs. I have set up all on my templates the way I want them, which makes patient flow fast and consistent. I did not have to change very much to implement the system in my office. The Acrendo support are very responsive, knowledgeable and easy to work with. I do not have a need to call on them very much these days, but in the beginning when I was getting going and used to the system, they responded right away, and always had a solution to my question.

Cons

No interface to the hospital No web browser interface yet, but coming

June 2010

Marc from LPC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

June 2010

Not competitive, look for features in newer version

Look for improvements in Version 9. But the price point needs to be lower than competition to be worthwhile until Acrendo can prove to be competitive and show readiness to make updates that keep up with government regulations and incentives. I have recently changed to a far superior product that only cost about 30% more, but the efficiencies and billing tracking capabilies surprisingly make up the difference and then some. Notes end up with unpleasant spacing and grammatical context due to the construct of the templating mechanism.

Pros

Customer service is very good Multiple charting options, auto tab between fields speeds up charting

Cons

Product updates delayed for years. I was promised eRx by 12/08 and it is almost ready in 6/10. Version 8.0 limits you to opening 1 chart a a time and opening new charts between patients is time consuming. This is slated for upgrade in V 9, which i do not think is complete yet despite Jan delivery promise. Template structure works better with a good boiler plate template with a few variables than with a full variable structure. This makes adding new findings to the patient's chief complaint time consuming. No real Rx writing from within the note, prior "fix" was poor and more time consuming. No orders from within the note, so you will chart close your note then make your orders, then go back to your note and annotate.

October 2013

Matthew from Stedelin Pediatrics - duplicate submission

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

October 2013

First of all, I hate the idea of all my records being in the cloud. I have practiced in my office when there was no power let alone internet access, and I hate the idea of being helpless without a less reliable internet access. Now I have a generator to keep the computers going in a power outage, but it's not as easy to have backup internet access (and its costly). Acrendo has the in-office server option, which was a big selling point for me. I'm sure it is a bit more difficult for the programmers to operate this way, and I commend Acrendo for keeping this option. I really do like the feel of this program, and I really want to see it succeed. I am more computer minded than most my age, and I have been shopping for a computer solution to medical records and management for 15 years. Not until I found Acrendo this year did I want to make this colossal step. It is a newer program and I have been frustrated by some of its teething problems, but I am going to stay with it, because, I think, I will be part of pioneering something GREAT. As time goes by, I believe I will be established with the best. Improvements have been made since I started using it, and I really do like the Acrendo Staff. So to Acrendo, keep up the great work; I really think you have something here. And to other docs facing the inevitable pressure to go EHR, take a look at this one. It will work, and it's for the right price.

February 2013

Jonathan from Jonathan Hirsch MD

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2013

Outstanding EMR and Company

Absolutely. I wholeheartedly endorse A.I.med and Acrendo Medical Software. They are a great company with a great product and support.

Pros

Dear Casey & Acrendo: I just wanted to congratulate you on the release of this newest version. I appreciate your attention to all of the details that make writing notes and completing daily tasks much easier and more efficiently. You've always been a pleasure to deal with and your staff is wonderful. I always let Acrendo know when things are not working properly, or I have a request for a new feature. With this latest version, things have improved dramatically, as usual. Of course there are always things that need tweaking but I know that Acrendo staff are always works to make my life easier and the program work better. Thank you always for your expert guidance and I am looking forward to many more years of productive work with you.

Cons

Like any product nothing is perfect, but this company gets top ratings in my book for always willing to listen to their clients, and add features based on feedback.