Ambra Health Software

4.40 / 5 (356)

Our advisors have recommended this product 2 times in the last 30 days

About Ambra Health

Ambra Health is a cloud-based medical imaging platform for medical practices of all sizes including hospitals, medical groups, radiology practices and contract research organizations. It offers a cloud-based PACS and VNA enabling the transferring of medical imaging between multiple locations and EMR/EHR systems.

Ambra Health offers clinicians cloud-based storage for various types of medical imaging files. Imaging can be uploaded directly from separate EHR systems, and ad hoc transfers are also possible. Patients can upload prior imaging from home using a patient portal. A portal for referring physicians allows users to receive a patient’s images before they are admitted.

Ambra can also facilitate image transfer between practices in trauma s...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

356 Reviews of Ambra Health

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(196)

196

4 stars

(122)

122

3 stars

(27)

27

2 stars

(6)

6

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 356 results

December 2018

Mark from Envision Radiology

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Awesome Ambra!

Pros

The features and functionality of the Ambra product is outstanding. We use the system in three distinct ways - 1) sharing images to, receiving images from, and bi-directional sharing with our partners, 2) providing online access to images and reports for our referring community and patients, and 3) supporting our business of providing radiology reads for family practice, urgent care, chiropratic and other imaging providers without a radiologist on staff. These three features, or capabilities, go well beyond the VNA aspect of the product. It's so powerful that the VNA is almost an afterthought to how you'll use it.

Cons

There is a learning curve to this vast product and some of the terminology is new or different from the imaging industry standard. Don't let that shy you away from engaging with Ambra. It's well worth the effort.

Response from Ambra Health

Replied January 2019

Mark, Thank you so much for this wonderful review! It has been a pleasure to work with you and the entire Envision Radiology team, and we look forward to our ongoing partnership! Best, Chantel Hopper Director of Customer Success

September 2019

David from CCHMC

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Amazing flexibilty and easy to use software

From the get-go, we were able to schedule calls and diagram what we wanted to do and they just hit the ground running. The project managers are very well versed in the application and were able to give us a great direction while implementing Ambra in our hospital. Whenever I do image exchange with another hospital, I recommend they change vendors.

Pros

Out of all the image exchange companies out there Ambra is by far the easiest to set up and use. Not only did we just give them a list of frequent customers that we exchange images with often and they took care of installing the software and creating bi-directional image exchange, but, they also were able to provide a solution for our teleradiology customers even building interfaces for HL7.

Cons

There isn't much I don't like. They are easy to reach for support and have a very knowledgeable support desk.

Reasons for Choosing Ambra Health

They were able to provide us with contacts that have implemented teleradiology and they were really happy with the end product.

Response from Ambra Health

Replied November 2019

Hi David, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

September 2019

Julie from UTHSC School of Dentistry

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

September 2019

Ambra Health User Review

There are other things I did not like, but I cannot think of at the moment, as they were problems that came about as I was sending. Different occurrences on different days. Also I am a new employee to my company and we only started using Ambra more recently. There is a lack of reference/guidance on processes, procedures, and trouble shooting. Seems like everything comes with a price. What happens if its not our fault that the other provider isn't receiving? We have to get charged every time just to resend. Healthcare should be about quality care and not revenue. How can we afford to provide the best care to our patients if we can't afford to keep using a program that will safeguard their rights and information? Ambra has the potential to be great, but user functionality and costs need improvement. Not a lot of other providers have software that are up to date with ambra and cannot use it.

Pros

I like that the software is secure and we can attach pdf documents with the radiographs.

Cons

Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.

Response from Ambra Health

Replied September 2019

Hi Julie, Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

February 2020

Jessica from Naples Orthopedics

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Geat system

overall i would say it is a good system and customer service is great.

Pros

The software is easy to use and if i ever have a problem i can speak to someone within a few minutes to resolve any issues.

Cons

It does seem to take a while for images to load up when trying to view larger studies such as MRI or CT

Reasons for Choosing Ambra Health

Great reviews

August 2019

BRIAN from FREDERICK MEMORIAL HOSPITAL

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

SOFTWARE THAT PROVIDES MANY SOLUTIONS SUCCESSFULLY

Ambra (aka DICOM GRID) has always been very pleasant to work with over these past (close to) 10 years. They have not 'nickel and dimed' us for every improvement/request like many vendors (GE for example) do.

Pros

1. Aids patients/care givers in providing their exams with other institutions/care givers. 2. Patients are no longer dependent on CDs. 3. Patients take more control of their healthcare needs by being able to view, share and download their own exams

Cons

appears to be too dependent on bandwidth for image viewing. Increased/efficient compression algorithms would be nice to facilitate the speed of download and viewing.

Reasons for Choosing Ambra Health

Ease of solution and cost were two of the largest reasons.

Response from Ambra Health

Replied November 2019

Hi Brian, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com