Ambra Health Software


 

Ambra Health is a cloud-based medical imaging platform for medical practices of all sizes including hospitals, medical groups, radiology practices and contract research organizations. It offers a cloud-based PACS and VNA enabling the transferring of medical imaging between multiple locations and EMR/EHR systems.

Ambra Health offers clinicians cloud-based storage for various types of medical imaging files. Imaging can be uploaded directly from separate EHR systems, and ad hoc transfers are also possible. Patients can upload prior imaging from home using a patient portal. A portal for referring physicians allows users to receive a patient’s images before they are admitted.

Ambra can also facilitate image transfer between practices in trauma situations, for second opinion collaboration and referrals. Frequent high-volume image exchanges can be facilitated via point-to-point connections to transfer from DICOM modalities and PACS, as well as RIS via HL7.

Monthly and annual billing plans are available.

 

Ambra Health - Viewer
 
  • Ambra Health - Viewer
    Viewer
  • Ambra Health - Share studies
    Share studies
  • Ambra Health - Second opinion
    Second opinion
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

76 Reviews of Ambra Health

 

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Software Advice Reviews (4)
More Reviews (72)

Showing 1-4 of 4

Tyler from New England Baptist Hospital
Specialty: Hospital
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

A great Image management solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would 100% go with this solution again if the opportunity presented itself

Pros

Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

Cons

The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Review Source
 
 

Michael from Mednax radiology
Specialty: Radiology / imaging
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Excellent partner who listens

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer rep and his team are very capable and great to work with.

Pros

Energy of team
Out of box thinking
Willing to work on a solution
Excellent service
Understands healthcare

Cons

Needs to focus on core product
Look to improve product
Focus on VNA AND NOT A VIEWER
viewer work detracts from product

Review Source
 
 

Molly from West Medical
Specialty: Vascular / phlebology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great product and wonderful customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We had the pleasure of having one of Ambra's reps come by our office but mostly everything is done online with GoTo Meeting. I understand this completely and is the industry norm as everyone is in different states and time zones. I really do like that face to face communication though and I wish Ambra had more people in our area to be available for more in-person meetings. But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.

Pros

Quick and reliable customer service
Fast upload time
Competitive Prices
Easy and user friendly interface
Easy to navigate

Cons

Lack of face to face support (Customer support is great but pretty much everything is done over the phone)

Review Source
 
 

Brittney from GroupOne
Specialty: Other specialty
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Ambra health software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The variety of options of systems that are supported for operating is awesome!

Pros

The amount of storage for the various types of medical files is great! It's also great being offered to have monthly or annual billing options.

Cons

The amount of time it takes to upload imaging can take some time. The quality of the software could be updated for better detailed images.

 
 
 
Showing 1-20 of 72

laura from Moffitt Cancer Center
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Ambra review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

To use in a medical setting to uploading and storing images is nice. Overall a good experience.

Pros

The ease of exporting and viewing images was really nice. Not a lot of steps. The information on the header is really nice to have right there without having to search for it.

Cons

Would be nice to have a folder to move finished studies into so not seeing every patient and study each time software is opened. Not deleted but just completed.

Review Source: Capterra
 

Eric from Johns Hopkins
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Slow performance after image sharing change to Ambra

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, our change to Ambra for image sharing has not been smooth and the product has slowed down my patient care in clinic.

Pros

I'm not sure that there have been many thinks I have been happy with to date.

Cons

Has been very slow. I was trying to look at films with patients in the office using reference lines and it significantly slowed me down. On mobile, when I have clicked to change the series I have had trouble with the imaging actually changing.

Review Source: Capterra
 


December 2018

December 2018

review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how easy it is to use, and everything is labeled.

Cons

I believe the system is very low and I don't like that you have to use chrome.

Review Source: Capterra
 

Mary from Kennedy Krieger Institute
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Ambra Health

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Used it for uploading echocardiograms for research studies

Pros

Ease of uploading echocardiograms, can organize study participants echocardiograms by study visits

Cons

Sometimes slow loading website can take up time.

Review Source: Capterra
 

Debra from Envision Imaging
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Ambra Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Very good experience

Pros

I liked short time it takes to view outside images

Cons

The search is sometimes difficult.

Review Source: Capterra
 

Nupur from Source Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Ambra is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent!

Pros

It is very easy and convenient. We were able to seamlessly integrate this with our EMR system and we use it everyday at our practice.

Cons

Sometimes there are delays in uploading medical imaging and little errors in the system that randomly appear and then go away.

Review Source: Capterra
 

Jana from Johns Hopkins University Movement Disorders
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Ambra health

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ambra works very well and efficient. My provider did have an experience when all of his studies went missing and could not find them. I think he called the helpdesk to try and resolve

Pros

Ambra health is very fast and efficient.

Cons

Sometimes the providers get stuck with finding the patients records/images

Review Source: Capterra
 

Mary Jo from Healtheast
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Ambra

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looking forward to using all the storage and image sharing features Ambra has to offer to help create a great patient support experience.

Pros

As a new user of Ambra, I have found it to be user friendly. Ambra has a wide array of functions I am excited to learn and explore. We are beginning to expand our electronic sharing of images, this system meets our needs.

Cons

I haven't found anything yet. Having to call customer support to trouble shoot error messages is time consuming, but they are helpful.

Review Source: Capterra
 


December 2018

December 2018

So much room to grow

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Our CD burning issues, image sharing without a PACS and VPN's and external imaging with Epic integration have all been resolved and we can move towards creating better experiences for patients to access their images.

Pros

When we reached out to Ambra we had a very specific need and started out very small and everything was done manually knowing that there were many things offered by Ambra to help us reach goals we had when all the resources were in the right place. We're currently changing how we are using Ambra and their sales team and customer support have been among the best I've worked with.

Cons

I'm sure there's something, I just can't think of it now!

Review Source: Capterra
 

Brittany from 2nd.MD
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Ambra Cares

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the way the system is easy to navigate.

Cons

There is nothing to not like. Ambra is awesome!

Review Source: Capterra
 

Aprielle from Johns hopkins hospital
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Not so sure yet

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

not so hot

Pros

its a imaging software program just like anyone elses

Cons

it is very slow and to many screens to get you to where you need to be

Review Source: Capterra
 

Tymesha from Spreemo
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

AMBRA review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the thing I like most about this software is the ease of use.

Cons

Too many glitches in system that causes images not to be shared without several attempts.

Review Source: Capterra
 

Randy from GNI
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Awesome Cloud PACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent!

Pros

We love the functionality, ease of use and how accessible it is to our team.

Cons

New app is currently being improved
Organizing data, and uploading reports should be easier

Review Source: Capterra
 

Anne from VSA
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

New client review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is easy to understand and walks one through the process quite proficiently.

Cons

Although easy to use, I think more information on the products being offered would help. Like the idea of the dental plan including a free vision benefit but does not inform the user that CHP does not take the plans offers.

Review Source: Capterra
 

Lampros from Pro Sports Orthopaedics.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

My office XR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Accessibility.
The images are good quality.

Cons

It does not allow for easy printing of an image.

Review Source: Capterra
 

Stephen from Barrow Neurologic Institute
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Pros

This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

Cons

The viewer is getting better and better.

Review Source: Capterra
 

Stefano from Johns Hopkins
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Poor quality software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The use of Ambra for Medical imaging is overall unsatisfying

Pros

Not much. Did not bring any improvement compared to Image share

Cons

Frequently "freezes" and requires rebooting
Frequent slow uploading of images

Review Source: Capterra

  Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

Date: December 2018

December 2018

 

Dr. Schena,

I'm so sorry to read about your unhappiness with the transition from the legacy systems. I'd love to connect you with our support team to see if they can assist you and am providing you my direct contact information. Please don't hesitate to reach out.

Best wishes,
-Jason

Director of Marketing
Ambra Health

 

Shantala from University of Cincinnati
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The overall experience is very good.

Pros

This software is very easy to use . The support is great.

Cons

I have just started using it, so can't tell what is the least favorite feature.

Review Source: Capterra
 

Prashanth from The Surgery Center
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Take a hard look at Ambra before others!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ambra is system agnostic. We are able to send our images and know that it will communicate with our partners' systems.

Cons

We're still in the early stages of implementation and so nothing to mention.

Review Source: Capterra
 

Mat from Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Ambra Health review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to utilize and gather the appropriate images

Cons

I dont have any cons it's just great as is

Review Source: Capterra
 
 
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