About ChiroSpring

ChiroSpring is a cloud-based electronic health records (EHR) and practice management solution for chiropractic practices. The solution is HIPAA-compliant and includes EHR, billing, patient scheduling and accounting applications. It is compatible with both Mac and Windows operating systems in a single office or multiple practice locations.

ChiroSpring allows front office staff to change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed. The EHR capabilities include documentation for a history of present illness (HPI), current medications, SOAP notes and patient instructions.

Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or the...


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Supported Operating System(s):

Windows 7, Windows Vista, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

107 Reviews of ChiroSpring

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(101)

101

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 107 results

April 2019

Kristin from Healthcare

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Response from ChiroSpring

Replied April 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

December 2019

Karin from ACC- Georgetown

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Feature Change Request

Experience has been great! Support has been very useful and helpful!

Pros

Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!!

Cons

The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in.

Reasons for Choosing ChiroSpring

We have another clinic that is currently using ChiroTouch and we are looking forward to getting them switched over to ChiroSpring as well. We like not having the server and it being web based, plus ChiroSpring is very user friendly.

Response from ChiroSpring

Replied December 2019

Karin, Thank you for your wonderful feedback! We LOVE seeing our customers rate CHIROSPRING so high. And, as you mentioned, we are adding your feature request. Through the thousands of users we have we love feedback that provides working solutions for our users. You will be seeing your request in the software soon.

May 2020

MELISSA from Melissa Miller Medical Massage

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Robust Software that Exceeds My Expectations! Love it!

I am able to cut down on the time it takes to do billing by half. Probably saves me even more time than I realize. I used to use 2-3 different methods to bill and keep track of billing and it was a mess. ChiroSpring has put it all in one safe place. Payments are all integrated into the system. And, I love that they are extremely compliant with HIPAA. I love that I can email or call them anytime and I get immediate help and it's from real live people who work directly with the product themselves. It seems like a small team of people who really know what they are doing, they all seem to be on the same page. I like that a lot. I am a medical massage practice. I deal with a lot of auto and work injury cases. I have shopped the massage software world and haven't found ANYTHING that even comes close to offering what CS does. The work I do and the codes I use are similar to that of chiropractic. So, we are all speaking the same language. It works extremely well for me and my business. And the employees that I have brought on, pick it up extremely quick. It is very self explanatory. It's kind of like picking up an iPhone, all the little blocks are there to choose from and it makes sense. But then you can go really deep into settings if you so choose. You can really customize just about anything in the program. I love that. Oh! and it's integrated with a text reminder service, and as of just recently-- online scheduling! It's great. I don't see any reason why I would ever switch!

Pros

I love the ease of use with ChiroSpring. I love the fact that I can do all of my scheduling, billing, pulling reports-- like patient birthdays-- to send birthday cards in one place. The features are endless, I don't even utilize all of them. When I have a question, concern or request, they always get back to me within minutes to hours. I love the customer service.

Cons

I can't think of a single thing I don't like about the software. Seriously. It's got everything that I need all in one place and the people there are so helpful.

July 2018

Josh from Magnolia Chiropractic & Massage

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

5.0

Functionality

1.0

July 2018

No Spell Check!!!

My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

Pros

Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

Cons

No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people! ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

Response from ChiroSpring

Replied July 2018

Dr. Penner, The context of your review is GREAT! It seems you and your staff LOVE the software. Aside from no spell check we see that things like our simple billing feature is saving your staff time, which in turns saves you money. :D Do not worry about the spell check... we are working on this feature now. I expect your review to change to a full 5 stars once we implement this. :) Our upcoming update boast OVER 80 NEW and GREAT features! It's MASSIVE. We work 7 days per week ensuring you have the best product in the industry. Thank you for the review and we will hold you to the 5/5 stars once we get your feature request in. :)

February 2020

Dana from Oakland Sports Chiropractic

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great for a small business that wants a larger package for an affordable price

It has been a great experience for practice management and EHR for my chiropractic office. I do multiple modalities and it's nice that it fits all that I do and I can be as efficient as possible while also being comphrensive in my details!

Pros

There is so much flexibility to this software. It is webbased so you can bring it with you, it has both macros or ablility to type, and you can do pretty much anything you need for not only typical EHR, but also for practice management. Very happy overall.

Cons

They are continuing to advance and build the software. While this is nice as now you can have other convieniences like credit card processing and self check ins, it also means having to update the software occasionally or having an occasional bug in an updated version that creates a slow flow here and there. This is something I've also experienced with the larger software companies like chirotouch or platinum, but CS has great support to walk you through it.

Reasons for Choosing ChiroSpring

Much cheaper and offers many of same products/services