A+ DELPHI Psychology and Psychiatry Billing Software


 

A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health providers, including therapists, psychologists, psychiatrists, social workers, and counselors. A+ DELPHI is also used by medical billing services with a particular focus on mental or behavioral health clients.

DELPHI32 tracks all aspects of accounting including billing, invoicing and expense management. Features of A+ DELPHI32 include flexible fee schedules, patient statement generation, batch insurance claims submission, A/R reporting, scheduling, customizable progress notes, and a customizable face sheet.

With built-in expense register, users can track and record all kind of expenses at one central place. The solution also helps to track all practice activity by referral sources such as word of mouth, yellow pages and agency.

 

A+ DELPHI Psychotherapy Billing Software - Main Screen
 
  • A+ DELPHI Psychotherapy Billing Software - Main Screen
    Main Screen
  • A+ DELPHI Psychotherapy Billing Software - Add New Patient
    Add New Patient
  • A+ DELPHI Psychotherapy Billing Software - Edit Patient
    Edit Patient
  • A+ DELPHI Psychotherapy Billing Software - CMS 1500
    CMS 1500
  • A+ DELPHI Psychotherapy Billing Software - Scheduler
    Scheduler
  • A+ DELPHI Psychotherapy Billing Software - Financial History
    Financial History
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

39 Reviews of A+ DELPHI Psychotherapy Billing Software

 

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Software Advice Reviews (37)
More Reviews (2)

Showing 1-20 of 37

Yvonne from Awareness Counseling
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

This software is so dependable and the support is always available and helpful.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This software has made the business side of our practice manageable, leaving more time for our patients, and our getting home earlier every night!

Pros

This software was easy to setup because of the technical support we received from Will. He also walked us through the best day-to-day practices and is always available for questions,

Cons

We have used this software for some 10 years and cannot find any downside. And we would have mentioned it!

Review Source
 
 

Bobbi from ABR Counseling
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Best Psychotherapy Billing program on the market!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had absolutely NO/zero knowledge of medical/psychotherapy billing. I had to help when the former billing person was not able to continue handling the this for our practice. I have subsequently been able to handle all the billing for a small but busy practice. Here again, their support both live via the telephone and watching their video instructions was really helpful. I highly recommend DELPHI PBS. I use the basic billing program, however, they offer everything and more than other similar programs - progress notes, invoicing, electronic billing, etc.

Pros

After reviewing and taking advantage of "free Trial" options of other programs, I found DELPHI to be the best program for my needs. Great support, easy to understand instructions, notifications of updates. DELPHI offers easy to follow video instructions showing "how-to" most problems or questions that arise as you set-up and use their program. The initial investment in the program is very fair and the annual renewal fee is less than I can spend on taxis in NYC in a day!

Cons

Making changes to a diagnosis has been a slight complication, at times. Also, adding new diagnostic codes can be tricky only because you don't make these change often. In each case, I have been able to accomplish what I set out to do.

Review Source
 
 

Heather from Oak Hill Psychological
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Delphi for Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would also be nice if reports were able to be exported into excel for manipulation.

Pros

It's relatively easy to use. Submitting claims electronically is convenient and it is also nice that it contains both scheduling and billing.

Cons

It can be difficult to make adjustments in both billing and scheduling areas. For example, if you schedule a reoccurring appointment, any changes made to the individual appointments will not be reflected when you run a schedule search for the individual.

Review Source
 
 

Jeanne from Choices Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

What I was looking for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wanted a combination of accounting and documentation stored on my hard drive, not on the cloud.

Pros

Customer service is excellent. The program Gets the progress notes and billing in one place making it very easy to get my documentation done in minutes

Cons

There is a learning curve. Some of the menu items are not functional like accounting and a time field.

Review Source
 
 

Carol from Private Practice
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Best decision I made for my billing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are considering billing software, get Delphi. A colleague who ran her own billing service recommended it to me and I have thanked her numerous times ever since.

Pros

First of all, it never breaks. Even though I back up regularly (and it invites you to back up every time you log off), it just performs perfectly. Will (the developer) keeps up with all the latest changes in the insurance/billing arena and updates the software whenever there's a change. I've been using it for 30 years! Started with DOS and made it through all the iterations of Windows, now using Windows 10. The interface with electronic billing happened seamlessly. I hear colleagues complain about their software, but I just smile and know I've got the best thing going.

Review Source
 
 

Susan from Paramount Behavioral Health
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Easy, efficient, and very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software and great price and support. You won’t be disappointed.

Pros

This software is very easy to navigate even if you are not real computer savvy. Love the scheduler, billing, appointment reminders, and GREAT customer service. Will is always there and very patient in helping with questions. So nice that you get to try it out for free before you buy in so that you know exactly what you are buying! I cannot say enough good about this software and Will!!!

Review Source
 
 

Rashesh from dream
Specialty: Hospital
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Average Billing Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software has some amazing features; as compare to other softwares. The instructional videos are quite helping to me.A quite good concept

Cons

Was bit confused in understanding how the system software flows.GUI is not that much good as compared to other billing softwares.

Review Source
 
 

William from self employed
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

A very happy user for over 20 years

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Delphi has all the features I would want. It is easy to use. It has been a life saver as a solo practitioner who who doesn't have support staff. The telephone support (when you need it) is terrific and - you can take it to the bank. You get the developer on the line who will solve any problem quickly.

 
 

Barbara from Lifeworks Counseling Center
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great billing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software has lots of features; we haven't even used all of them and still have all we need. The customer service is excellent. Will is always very helpful when I have questions about the software, and he calls back promptly when I have to leave a message. There are a lot of instructional videos that have helped me tremendously. It's easier for me to learn how to do something when I watch someone knowledgeable perform the action.
Good instructional videos

Cons

The thing I have had the most trouble with is understanding how to do advances. I don't know if it's because the operation isn't as simple as it could be, or if my brain just can't grasp the concept.

 
 

Bart from Bart Fields
Specialty: Alternative & holistic medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Mixed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

While this product has some value in some of its features and offerings, its price does not support what you in return. This is based on the specific needs of my client, and may not apply to everyone.

Pros

The best features include the ease of use and some of the reporting capabilities, as well as customer service.

Cons

Customer service was poor in terms of response time and knowledge of the product, troubleshooting.

  Response: Will, PC Consulting (A+ Delphi)

Date: May 2017

May 2017

 

This review is a complete surprise, and a disappointment for the following reasons:

1. This review is from someone that is not a customer of ours, has never been a customer of ours, has never used our software, and has never called for customer support. We have phone records to support this.
2. In a somewhat contradictory fashion, this person lists customer service as both a PRO and a CON. Not sure which one it is?
3. Finally, in relation to customer support, our response time is either immediate or within a few minutes if a message is left. Also, our knowledge of DELPHI is 100%, and support for DELPHI is handled by the developers and owners.
If you want to know the truth, please read the rest of the reviews.
Thanks for listening.

 
 

Sabrina from InstaFame Marketing
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great functionality and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software was easy to set up and the functionality of it makes it simple to show the team how to use it.

Cons

I had a few problems with set up but Customer Service was able to walk us through properly setting up the system.

 
 

Nancy from Allied Addiction Recovery
Specialty: Substance abuse
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Everything we could ask for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using A+ Delphi for almost 1 1/2 years and we could not be happier. It's very easy to use. The customer service is exceptional. They answer the phone almost every time we call and if we get the machine, they are back to us within the hour. I would highly recommend them!

Pros

Ease of use, Customer service

Cons

None

 
 

Linda from Psychotherapy Assoc. of Garden Grove
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Linda L Schnaible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this program and easy to use for both me and my office staff. Called at a couple of times that he was busy and he still took the time and helped me. I really like the live support and his expertise with his program.

Pros

The program is a breeze to learn and it's everything I need to run my practice. My office staff also loves it. Much easier than previous programs.

Cons

I haven't found any yet. Had a little bit of trouble managing the download on one of my computers but no problems with the program.

Advice to Others

strongly recommend it.

 
 

Timothy from Winding Creek Counseling Services
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great overall value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Scheduler is fantastic, email and text reminders are affordable, customer service is timely, cloud option for portability

Pros

Scheduler, reminders, cost, reporting

Cons

Accounting features are tedious and sometimes inaccurate (program makes mathematical errors) clearing house is sub par

 
 

Kayce from Ability Rehab
Specialty: Hospital
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It was fast startup, easy to use, good deal, great customer support

Pros

Cost

Cons

Time to get trained

 
 

Jerome from Psych Services LLC
Specialty: Mental & behavioral health

June 2016

June 2016

Useful, frequently updated software with rapid assistance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We used Delphi for over 6 years until office closed for health reasons. Will Pardy (who wrote and updates Delphi) answers the phone and has responded to our crisis by extending our ability to use the program until our state's 7-year record retention status ends. We have used the billing and report features more than others, but found it easy to learn, rapidly responsive to changes in the field [especially through changes in CMS forms, CPT codes, and ICD9-->10 codes]. Easy to teach to new office person. Looks ideal for a young practice that wants low cost, wide range of services, hand-holding when needed, and solid assistance [not a barely trained voice from another country in tech non-support]. Also set up for multiple practitioners.

Likes Least

It doesn't have the bells and whistles of the more expensive programs

Recommendations

Look around but be sure to download [fast and free to try out] and spend a few hours getting to know this self-teaching program. And if you have questions, call or email; they will not high-pressure you, but will help walk you through.

 
 

Jenn from Inspiring Enterprises
Specialty: Mental & behavioral health

May 2016

May 2016

Using Delphi

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Working with my rep is amazing! He's easy and very approachable! Even when it's things that we've talked about several times before.

Likes Least

Having to enter my own EOB. Not having a place to store my documents. I really wish it was similar to Simple practice.

Recommendations

Make a list of your needs first of all, know what you are looking for and then evaluate the software.

 
 

Phyllis from Agape Christian Counseling Services
Specialty: Mental & behavioral health

May 2016

May 2016

Fantastic software! Tracks everything you need for your clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very user friendly - - easy to learn. Excellent support. Love the training videos which lay a great foundation for teaching someone how to use Delphi.

Likes Least

If you make an error when writing-off a balance, you must delete the transaction and start over.

Recommendations

Great product! I've used it for 8 yrs. The software has great capabilities - - everything from scheduling appointments to the accounting of insurance and client payments.

 
 

Julie from Julie Ryder PMHNP
Specialty: Mental & behavioral health

April 2016

April 2016

good learning experience but happy to move on

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I appreciated the entrepreneurial aspect of this company, being a local start-up that had not succumbed to corporate take-over, and therefore able to maintain a personalized approach to customer service.
Use of this software was instrumental in allowing me to start a solo practice and to gain an understanding and appreciation of the nuances of billing, third-party payers, collections, and accounting involved in owning a small business/private practice.
While it was always my intention to progress to integrative, full use of the program, such as scheduling and documentation, I only used it for claims submission, billing and accounts. After nearly two years of trying to manage all aspects of a private practice, I hired a practice manager and a billing service, which was 'the best money I ever spent.' It was another year before I was ready to adopt a full EHR/PM system, at which time I did not reconsider Delphi.

Likes Least

While I appreciated the easy access to the owner-operator of Delphi, I found him to be impatient and even rude at times. I tried not to take it personally, rationalizing that his is a technical mind trying to deal with clinicians whose minds operate differently, and that this was a pretty steep learning curve for a provider without training in billing, accounts receivable, software technology or electronic medical records. But I came to procrastinate and dread the need to seek his help.

Recommendations

Technology is advancing by leaps and bounds. My experience is reflective of a sensitive period of growth both for Delphi and for myself as a solo practitioner.
Make full use of the training videos, and go back to review them as you become more comfortable and begin to adopt more functions of the program.

 
 

Janet from A Peaceful Place Counseling Center
Specialty: Mental & behavioral health

February 2016

February 2016

Using A+Delphi in my private practice

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor was very easy to work with and always available to discuss the product and answer questions. The software is easy to use because there are videos to explain everything.

Likes Least

I wish I could have worked with someone in person rather than over the phone. I would have liked to purchase the product rather than pay a monthly fee. I wish the scheduler would allow for clients to schedule their own appointments.

Recommendations

Be sure to take advantage of the trial period in order to determine whether this product will suit your particular needs.

 
 
 
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Showing 1-2 of 2

Priscilla from Wings of Courage Family Counseling Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using this program for around 10 years and from day 1 it proved to be easy to use, great database, and overall an excellent s/w program. Will is available to answer questions and provides assistance when needed. Upgrades are easy to download and website has training videos and much needed information. Extremely happy with this program.

Pros

Ease of use and excellent client database.

Cons

None.

Review Source: Capterra
 

Stuart from CS3Billing

January 2017

January 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this software for over 10 years and the ease of use is great. Also, has great customer service - a live body answers the phone or if I leave a message my calls are always returned promptly.

Review Source: Capterra