About Intergy by Greenway Health

Greenway’s electronic health record (EHR) and practice management platform Intergy offers a user-friendly, specialty-focused solution for ambulatory healthcare practices. It provides tools to manage chronic conditions, capture payer incentives, and thrive in the world of value-based healthcare.

As a trusted adviser, Greenway fuels customers’ success by delivering the innovative technology, quality services, and strategic partnership that help them grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Intergy is available as a hosted or on-premise EHR and practice management system. Suitable for practices with multiple locations, Intergy caters to the needs of specialties such as primary care, internal medi...


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Web browser (OS agnostic)

80 Reviews of Intergy by Greenway Health

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(48)

48

4 stars

(19)

19

3 stars

(6)

6

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 80 results

November 2019

Rohan from D'Souza & Associates

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Intergy works well for us

Intergy PM has helped grow our business, increase efficiencies, and help ro reduce overhead.

Pros

The Intergy PM and Practice Analytics reporting system are great for our business. The ease of claims entry and transmission has helped streamline our processes.

Cons

Some of the Enterprise functions are meant for a large multi-specialty practice and not a RCM/billing company like ours. But it does not hamper our use of Intergy.

October 2019

Cindy from Valley Family Health Care, Inc

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

October 2019

Intergy PM Review

It has been great. Our PM set-up phase and go-live went great. We were prepared and ready to go. Our billing did not miss a beat.

Pros

The billing set-up/features are easy to set up and easy to use.

Cons

I would like to see some more built in reports with filters. We can always run/write reports in Practice Analytics - but not all users have PA access. Some additional Finance and A/R reports would be great.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Great EHR

reenway has always provided us with a subject matter expert in the areas or modules that we need or may have overlooked. So at a moment I can pick up the phone or email a SME to get direct insight on how the system was designed to work vs how we were using it. It's important to note after going live the support turnaround & follow through have been great. Chat, Calls, Email.

Pros

User customization, Practice customization.

Cons

ome key points I'd like to highlight are: The sales teams, I really hate to use that term because of the typical clich of a sales guy. I've had the opportunity of spending time with these teams at the conferences and truly believe they want to do well by the community and not just sell a product and move on. That being said, every implementation that we've had, we were always provided a robust road map that outlined the entire process from assessment, discovery, plan and design, training, communications to entire organization, adjusting or recommend workflow changes, and continuing support. Throughout that process of not just developing the road map but following through, we were always in control and felt that Greenway's actions were directed towards our goals.

September 2019

Andrew from TWP

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

September 2019

Intergy EHR - Don't Waste Your Money

They are effectively the source of our business issues.

Pros

I do not like any aspect of the EHR. Its capabilities were grossly oversold. Lack of training and resources is a major issue.

Cons

Lack of support. Lack of training prior to Go-Live. We were told to watch videos for training. We watched the videos and still do not know how to properly bill. Complete and utter waste of money. No help from our incompetent project manager.

Response from Greenway Health

Replied October 2019

Hi Andrew, We are sorry to hear that you have had a bad experience with Greenway. Intergy is typically commended for its ease-of-use, customer support, and ability to meet the entirety of a practice's needs. Our team takes great care to deliver quality training, support, and consultation. Additionally, our Customer Support teams are here to assist with the daily issues affecting your practice and provide guidance to handle any challenges that may surface. We're committed to working with your practice to ensure your success, please feel free to contact us at communications@greenwayhealth.com.

October 2019

Jennifer from Ormond Pediatrics

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Great choice!

Pros

We love Greenway! We have been using it for just over one year. We put lots of work into the templates and this makes the doctors work so much easier. Everyone knows if the Doctor is happy then everyone is happy! The staff has to put in a bit more work in this system but we are able to get things ordered and done quickly. We love the completed notes. They are very detailed now that the templates are completed. We would suggest Greenway to anyone looking for a streamlined system.

Cons

We don't love this system for vaccines. Its almost impossible to see what a patient is due for.