Medfusion Patient Portal Software
Medfusion Patient Portal provides doctors and hospitals with an online patient portal solution that integrates with electronic health record (EHR) providers. Patients have access to their personal health records, clinical care summaries (CCDs) and prescription renewal/appointment request modules.
Medfusion Patient Portal helps physicians to manage patient engagement and provides a dashboard to track progress towards attesting for both stages of Meaningful Use.
Medfusion Mobile gives both healthcare professionals and patients the ability to access the portal via a mobile device. The solution is compatible with Android and iOS devices which allows patients to book appointments through mobile devices.
The solution also includes an online bill pay module that can integrate with practice management solution. This module handles all of the credit card processing for patient payments and provides daily direct deposits into the practice’s account.
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Meaningful Use dashboard -
Patient dashboard -
Patient messaging -
Reporting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Linux, Web browser (OS agnostic), Windows 2000, Windows 8
3 Reviews of Medfusion Patient Portal
Lisa from Montclair Breast Center
Specialty: Surgery
Employees number: 11-50 employees
October 2018
October 2018
Terrible Customer Service
I would not recommend working with this company. They were a good company when they first started but it has been downhill ever since and seems to be getting worse
Pros
We have a patient portal and we have had one for some time. The price was better compared to other companies.
Cons
Customer Service is never available and it is difficult to contact anyone. The forms are not very attractive either.
Sherry from Physicians East
Specialty: Other specialty
Employees number: 201-500 employees
May 2018
May 2018
Terrible patient portal compared to others
Need to know that a request was received and physician office will respond within a 24 hour period. I.e. send an email back that it was sent and accepted.
Pros
Able to log in and hopefully see information, and documents. Sadly they are never there when you want to view.
Cons
Limited subject line, and needs better flow of reviewing records. Should have more characters for subject. Have to put in message
Pat from Women for Women Obstetrics & Gynecology
Employees number: 11-50 employees
November 2017
November 2017
The Medfusion Patient Portal has been an extremely useful tool to use in our practice.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Well, it helped us achieve Meaningful use and now MIPS. It keeps us HIPPA compliant when we need to send clinical information to our patients, it streamlines refill requests (relieving telephone volume).
Pros
The Patient portal is an extremely useful tool for the patients, doctors & staff. It has also contributed to us meeting Meaningful Use & now MIPS. Patients can request refills to nurse, ask general questions to staff and more. We can send clinical notes & lab reports automatically or on demand and it is HIPPA compliant . We also use it for sending email blasts to our patients with updates on our practice and even urgent office closure. It works hand & hand with our EMR system. Great tool.
