

Appointment status window


Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About MedPointe
MedPointe from Health Systems Technology is a cloud-based EHR solution that offers integrated billing, accounting, picture archiving and patient scheduling features within a suite. The program can also be deployed on the server and is compatible with both Mac and iOS devices.
MedPointe is a certified EHR solution that helps physicians to manage their workflows. It also provides a patient portal, referral and document management, e-prescribing, medication lists, disease management, allergy & drug interaction checks and integration with medical billing programs.
MedPointe works in conjunction with other Health Systems Technology tools, allowing practices to manage patient photos, send appointment reminders, process payments and track patient billing...
Appointment status window
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
5.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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June 2019
bonnie from Zoneci Medical, PLLC
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
June 2019
Better than most
Pros
This is an extremely easy to use scheduling and EMR program. We've had staff members completely unfamiliar with any EMR programming be able to use it flawlessly within a day. There are a few changes and updates we as a practice would like to see but understand that hst cannot individualize the program for every practice. Communication is amazing. If there is an issue or some type of error occurring we are notified with a blast email, often before the practice is even aware there is an issue.
Cons
I have to think hard to come up with any cons for this software. Usually if we have a glitch, which is completely expected for any computer program, we get a swift response resolving any issues. If I had to make any changes I think the biggest change would be to make it possible to enlarge the font.
Response from Health Systems Technology
Replied July 2019
Hi Bonnie, Thank you for your awesome review! We are grateful for the opportunity to serve you.
June 2019
Robert from Robert B Young MD
Company Size: 1 employee
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2019
HealthSysTech's Practice Made Perfect
Excellent. I've been a customer since the early 1990's, beginning with their DOS program. I've never considered looking elsewhere, even with free data transfer, since they introduced their Windows program.
Pros
It is generally very efficient to perform tasks--the development team always considers the end user (physician & office staff) in designing the processes. Above all, the support team is always available and ready to help, from explaining how to do a task to being willing to add features and options in future releases. Customer input is their primary driver, along with their expertise on the laws and regulations that must be met in EMR software use.
Cons
Really, there's nothing to dislike. There are always ways of doing things that one user could prefer be different, but those quibbles are few and far between.
Response from Health Systems Technology
Replied July 2019
Hi Dr. Young, Thanks for your review! We are honored to have served you for so many years!
June 2019
Vivian from Americare health PC
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
June 2019
Love It
I Love it and the team was originally familiar with Americare Health since there were not a lot of clients with the Medpointe system in NC. Very Nice, Patient and Professional
Pros
Very easy to catch on to and manage. It can be programmed to your type of facility to easily access.
Cons
There's Nothing that I can say negative about the system
Reasons for Choosing MedPointe
CEO got good feedback from one of his colleagues. A similar practice to our's
Reasons for Switching to MedPointe
Slow, Freezing of the system. Support was not good
Response from Health Systems Technology
Replied July 2019
Thanks for the awesome review, Vivian! We are happy to serve you and the rest of the team at Americare.
February 2019
Erik from Cheryl Newman MD, PLLC
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Easy to use and customizable
Pros
Software is easy to learn and use. There are a lot of features such as Correspondence and Preventive Care that can be customized. The note building allows for setting up presets that make common documentation faster. I have used three different EMRs and this one definitely requires less clicks to get things done.
Cons
The customization takes some time upfront.
Response from Health Systems Technology
Replied July 2019
Thanks for the review, Erik! We are happy to serve you.
June 2019
Tina from Grace Medical Clinic
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Medical Records. Billing/Accounts Receivable
Excellent!!
Pros
Very easy to use and able to modify to suit your needs. Customer support has been outstanding! Notes are easy to generate along with billing claims.
Cons
I find the reporting sometimes is difficult to drill down to exactly what is needed.
Response from Health Systems Technology
Replied July 2019
Thanks for the awesome review, Tina! We are happy to serve you.
February 2019
Lisa from Medical Practice
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
February 2019
Medpoine biller
Customer service help is stellar, easy to use, 24 support help,
Pros
How easy it is use, has lots of features.
Cons
Looks like it needs updated look.littke in the full side, but is very functional.
Response from Health Systems Technology
Replied July 2019
Thanks for the review, Lisa! We are happy to serve you.
September 2020
Bruce from Irondequoit Internal Medicine
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Love it
Pros
Easy to use, minimal clicks. Great people - very helpful.
Cons
nothing - much better than what we used before. Any time there's been a problem they were quick to address it.