Finding software can be overwhelming. Software Advice has helped thousands of mental health care providers choose the right software so they can digitize progress notes and automate their billing.

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AdvancedMD

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records,... Read more

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Recent recommendations: 348 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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athenahealth

athenahealth, recently named 2020 Best in KLAS: Small Practice Ambulatory EMR/PM, athenaClinicals, for 10 or fewer physicians, and Ambulatory RCM Services, athenaCollector, is providing cloud-based services for electronic health records... Read more

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Recent recommendations: 301 recommendations

Platforms: MacWin
Deployments: Cloud
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DrChrono EHR

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes... Read more

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Recent recommendations: 215 recommendations

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Deployments: Cloud
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Kareo Clinical EHR

Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read more

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Recent recommendations: 183 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Compulink Healthcare Solutions

Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management,... Read more

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Recent recommendations: 79 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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The Valant Behavioral Health EHR

Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read more

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Recent recommendations: 51 recommendations

Platforms: MacWin
Deployments: Cloud
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RXNT

RXNT is an integrated, cloud-based healthcare software provider, offering a Practice Management (PM) solution with Medical Billing and Scheduling tools for practices of all specialties and sizes. RXNT’s PM system enhances practice-related... Read more

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Recent recommendations: 30 recommendations

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ChARM EHR

ChARM Health is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficiently.... Read more

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Recent recommendations: 27 recommendations

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InSync Healthcare Solutions

InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read more

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Recent recommendations: 19 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Harmony e/Notes

Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, general... Read more

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Recent recommendations: 17 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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ShareNote

Sharenote is a web-based solution designed to help healthcare organizations simplify operations. It has received ambulatory EHR-certification from the Drummond Group. This solution is specifically built for organizations that specialize... Read more

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Recent recommendations: 16 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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EHR YOUR WAY

EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse,... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Lightning MD

Lightning MD is a secure, cloud-based medical billing software. The software is easy to learn and requires minimal training.  In most cases, the user can set up a practice and be using the software within one hour.  Lightning MD... Read more

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Recent recommendations: 13 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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WRS Health

Voted #1 by PCMag in 2019, WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers practice management, revenue cycle management and billing services. The solution includes modules for charting,... Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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CGM DAQbilling

DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read more

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Recent recommendations: 11 recommendations

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Deployments: Cloud
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MedicsPremier by Advanced Data Systems

MedicsPremier supports comprehensive financial/operational/workflow management and a nearly 100% success rate on first attempt HCFA/UB clearinghouse claims with a utility for workers compensation/no-fault claims/documentation. EDI... Read more

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Recent recommendations: 10 recommendations

Platforms: Win
Deployments: CloudOn premise
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NextStep

NextStep is a cloud-based electronic health records (EHR) system designed for behavioral health and substance abuse staff at inpatient, outpatient and residential care facilities. The ONC certified solution enables clinicians to track... Read more

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Recent recommendations: 10 recommendations

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Therabill by WebPT

Therabill, a WebPT product, is a HIPAA- and ARRA-compliant cloud-based practice management solution for mental health and speech therapists. With Therabill, providers can submit billing claims, manage schedules, enter treatment notes... Read more

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Recent recommendations: 8 recommendations

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Medics EHR

Virtually click-free and hands-off, the certified MedicsCloud EHR dramatically reduces encounter and clinical documentation time through its built-in (no extra cost) Medics FlowText utility. Operating in three ways, FlowText not only... Read more

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Recent recommendations: 7 recommendations

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Deployments: CloudOn premise
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Claimocity

Claimocity provides an unrivaled charge capture and mobile practice performance workflow solution that helps hospitalists and physicians on the go increase revenue metrics, reduce losses, ensure compliance, measure organizational success,... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
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2020 Behavioral / Mental Health Electronic Health Records Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Includes:

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Buyers guide


Last Updated: July 8, 2020

Electronic medical record (EMR)/electronic health record (EHR) systems for mental and behavioral health providers have unique features and capabilities specifically for counselors, mental health clinics and group practices. We created this guide to help you understand your options and evaluate the best fit for you.

Here's what this guide will cover:

What Is Mental Health Software?
Common Features of Mental Health Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Mental Health Software?

Mental health software, also known as behavioral health software, allows physicians, therapists and other related professionals to manage their clinical, administrative and operational workflows. The software also manages patient case or outcome management and ensures regulatory compliance.

Software for mental health professionals is also often referred to as "therapy software." Though the terms are often used interchangeably, "mental health software" tends to connote more robust functionality that may be beneficial for large practices or clinics, whereas "therapy software" may include more basic functionality that is sufficient for solo practitioners.

Common Features of Mental Health Software

When selecting a mental or behavioral health EMR, providers should consider other features necessary to improve efficiency and care at their agency or facility. For example, some psychiatry electronic medical records allow you to create and store custom, reusable notes in a database for quick retrieval during a patient encounter. Others will need administrative features like a calendar application or patient scheduling system for clinical appointments.

Billing analytics in Kareo

Billing analytics in Kareo software

Here are some of the capabilities to consider:

Workflow management Make sure your system facilitates point of care and supports, rather than interferes, with your opportunities for direct patient interaction, thus supporting the way you do business.
Advanced note management Mental and behavioral health specialists may need to access their old notes quickly to review previous sessions. Behavioral health electronic health records software should allow for easy retrieval and viewing of the notes and assessment in multi-axial format.
Specialty EMR templates Specialty psychiatric SOAP notes templates include anxiety, depression, delirium, mania, psychosis, eating disorders, addiction, personality disorders, suicide and more. Providers can use the pre-existing templates or, if desired, customize them even further.
GAF charts Monitor the severity of mental or behavioral factors with a graphical depiction of ongoing progress, rating the social, occupational and psychological functioning of a patient through Global Assessment of Functioning (GAF).
Specialty ICD-9 billing & coding Many mental and behavioral health specialists have needs unique to their practice, depending on their area of focus. A strong solution will provide detailed billing support without the clutter of additional codes you don’t need.

What Type of Buyer Are You?

There could be several reasons why a mental health medical practice is seeking EMR software:

Moving from paper to digital records. Many practices are practically buried in paper charts. By moving to a digital system, these offices can reduce clutter and increase accuracy.

Replacing outdated systems. A common complaint from software buyers often refers to the age of a system and it’s inability to perform as quickly or efficiently as newer applications. Other reasons: some older systems are no longer supported by the vendor, and new systems are likely to have updated features to meet federal requirements.

Integrating applications into one system. Double entry into various systems that perform different tasks wastes a lot of time. Practices seek more integration of software, and many modern systems offer combined applications or the ability to connect different systems together.

Market Trends to Understand

There are several trends happening in electronic medical records for mental health and psychiatry software. Here are a few you should consider as you select a product and vendor:

  • ONC-ATCB certification. Perhaps the most significant trend in psychiatric software and mental health systems is the U.S. government-backed move towards electronic medical records (EMR) adoption. A major component of the American Recovery and Reinvestment Act (signed into law by President Obama in 2009) is the Health Information Technology for Economic and Clinical Health (HITECH) Act, which offers a “carrots and sticks” plan for medical offices to adopt mental health electronic health records. Qualified practices can earn up to $44,000 in reimbursements in the form of increased Medicare and Medicaid premiums. To qualify, mental and behavioral health professionals have to show “meaningful use” of ONC-ATCB-certified mental health EHR software.
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  • Guidelines for Stage 2 of HITECH were announced in early 2012, and the deadline for physicians to become meaningful users was set for three years later. Those that fail to qualify will face decreased Medicare and Medicaid payments. For those evaluating mental health software, one major deciding factor should be whether it’s certified or not.
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  • Mobile device support. The number of doctors and medical professionals bringing their mobile devices to work and accessing data on the go—via smartphones, tablets etc.—is growing. Psychology practice management software and psychiatry EMR software vendors are responding by offering more support for wireless devices. Some are even offering native apps for various operating systems (Apple, Android, Windows). When evaluating mental and behavioral health EHR software, consider what you’ll need in terms of mobile support.
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  • Software as a Service (SaaS). The number of buyers interested only in Web-based EMR mental health systems is climbing at a steady rate. As cloud computing catches on in other industries, it is emerging quickly in healthcare as well. Common reasons for behavioral health software adoption include remote access, lower upfront costs and reduced IT burden. Also, developments in HIPAA compliance, data security and encryption, server reliability and data backup make Web-based behavioral health electronic health records viable alternatives for mental health practices.

FrontRunners

Your Guide to Top Behavioral / Mental Health Electronic Health Records Software, May 2019

Software Advice uses reviews from real software users to highlight the top-rated Mental Health EHR Software products in North America.

Learn how products are chosen

Explore FrontRunners

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“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: