TRAKnet Software

Pros

Smart sheet ICD 10 code system works very well, is really the only reason I kept the program when ICD 10 came along, many others dropped it as too expensive and support issues were always an issue. Charting is done fairly well and not too burdensome.

Cons

Defaults slow the system instead of allowing you to choose the information pulled. Support does not respond, very poor. Could be a good program with different emphasis, works too much on MIPPS / MACRA etc when almost no one in podiatry is reporting. Gave 2 stars for value based on support and incorrect direction for profession.

Pros

Customer support, intuitive nature of the program. The program understands the needs of podiatric physicians and surgeons better than Epic.

Cons

No connectivity/integration into larger systems. When using Epic, history, labs and studies can be imported quickly into the note. With TRAKnet, all of it must be entered individually by the user. Once signed off, Epic notes upload into the system. TRAKnet stays in your office and must be sent by hand to referring and collaborating providers.

The benefits Traknet offers our practice is the streamlined process of charting patients for our doctors which allows them to spend more time with our patients. Traknet aides the running of a private practice by allowing our staff to have a complete patient focus. The ability to take copays and track in-office spending is a great benefit for our practice as well that would otherwise be provided by different services.

Pros

Traknet makes scheduling patients easy and efficient. Our doctors also find dictating progress notes in Traknet results in very comprehensive and thorough notes. The ability to save scans within a patients chart allows for our office to have complete medical documents so that our patients will receive the most quality care. Traknet is user friendly and our front office staff as well as our medical assistants have been able to learn the software with ease.

Cons

The two cons with Traknet is that with the e-fax service is limited to one company that does not offer reasonable prices and e-prescribing is quite difficult.

I enjoyed the straight forward charting and billing.

Pros

Podiatry specific, customization available with my practice. Usually, the support staff answer the phone quickly, and are able to answer any question quickly.

Cons

The updates are sporadic and infrequent. Some features should be included in the usage fees, but are "added on" expenses.

Pros

Podiatry specific and easy to create templates and import export data and works well in a busy multi physician practice.

Cons

Cloud version is challenging and the switch from server based system was less than efficient or pleasant but did mostly get resolved

Makes scheduling, billing and doing clinical work effortlessly.

Pros

Windows based, easy to use. The support team is GREAT! Clerical & clinical staff can work continuously. Current, up to date with all Medicare requirements. Great webinars for learning the system. Webinars that also keep us informed of future changes. Support team is eager and willing to help with any questions. ALWAYS available. Best podiatry software we have ever used. - On the billing side: it's so easy to use. Claims submission is a breeze.

Pros

Traknet is always looking to implement new, helpful features into their software. I don't have to worry about correctly reporting insurance requirements and billing is a breeze. The customer service is great! I'm always able to resolve any issue in a prompt manner. It's so easy to manage the daily schedule. The referrals section makes sending consultation notes an stress-free task.

Cons

Sometimes the software updates don't apply correctly. I've had to uninstall / reinstall the program a few times in the last 6 months. The monthly price is a little steep. Especially if we wanted to use the cloud option. I wish that when we put in the MIPS questions on the note that the correct code would populate in the invoice. That would be a big time saver!

Pros

The simplicity of the program makes it easy to use . And has step by step guide for a particular situation that you may encounter

Cons

That it does not have the capability to download remits on excel also I am visually impaired and would like the font a little bigger it well help me with getting through the fields quicker;.

Pros

It is podiatric specific which makes it easier to use. The webinars provided are helpful in learning how to use it. Able to get help with questions quickly and efficiently.

Pros

We used to do our own billing. RCM, a branch of NEMO Health now does it for us. They're experts! Don't waste your time trying to do it in-house. We now have a team of billers working my account. We could never do that before. They've got it covered.

Cons

I believe the software is the best complete product on the market for podiatry practice management. They are always innovating to make it better and they listen to their customers.

Pros

Easy to use and understand. It is designed with the podiatrist in mind and helps make my job easier.

Pros

Ease of customization and the technical support team. Integration of practice management and continued development. Instead of saying no they do what they can with the limitations we may have.

Cons

Fax portal need more development. Wish you could resend ERx and print off a secondary copy. I would like a patient picture up whenever you have a note opened

easy to use, contains billing and notes
There is nothing negative about the software, I like the price, the easy to navigate screens and the ability to write electronic Rx

Pros

Software is easy to use, with both billing and charting along with practice management reports. Very easy to learn. Fantastic customer support.

Pros

Easy to use, easy to learn, has billing and charting together, great customer support they really care about customers

Cons

I haven't had anything negative related to the software. Other than we are required to use electronic software in our practices

Practice management consulting, along with the ability to outsource my billing to NEMO Health. They also have an e-commerce company built in.

Pros

Podiatry specific! Easy to use. Easy to customize. Has pre-built templates. Software is always being updated

Cons

Like all EHR software, it sometimes takes away from interacting with the patient, but does allow me to quickly review information needed for patient treatment

It allowed me to access and update patient info. for billing and charting purposes.

Pros

It is basic and does not have to much going on, so it does not overwhelm the user. I have used more complex software but if your practice does not require a lot, then Traknet would be fine.

Cons

It is limited as far as functions, but then again it is podiatry specific. Some of the functions could be updated.