ENT-Cloud Software

4.29 / 5 (7)

Our advisors have recommended this product 3 times in the last 30 days

About ENT-Cloud

ENT-Cloud by WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers integrated patient scheduling, medical billing software, marketing services, and the option for revenue cycle management. 

The system offers a 4-step ENT workflow; it has built-in actions at the preoperative, peri-operative, postoperative, and completed phases. Informed consent is documented before procedures are scheduled, and there is an option to use the ENT-Cloud digital pen and automatically transmit completed forms to the EHR once the pen is docked. 

ENT-Cloud is ONC-ATCB certified solution, and includes CPT and ICD10 codes for Otolaryngologists; users of the system are eligible for MIPS/MACRA incentives.

The solut...


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Supported Operating System(s):

Linux, Web browser (OS agnostic)

7 Reviews of ENT-Cloud

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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June 2013

Anita from Greater Carolina Ear, Nose & Throat

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2013

I founded Greater Carolina Ear, Nose & Throat in 1997. I have three offices in North Carolina where we serve 200 patients a month and specialize in otolaryngology, allergies and sinus. Before I implemented WRS, I was using another EMR. The system wasnt easily accessible and it didnt offer Meaningful Use management. After looking at five EMRs I chose WRS. WRS is user friendly and it offers robust billing capabilities. WRS also has the certifications that enabled us to qualify for Meaningful Use incentive monies. Having a web-based EMR enables me to access the system from any location and wherever there is an Internet connection. The system is also really affordable. One of the many perks of the integrated system is WRS E-prescribing capability. It provides me with a list of medications and I can keep track of the medicines I prescribe. E-prescribing also lessens the potential for medication abuse, which can occur with paper scripts. The ENT Note Templates in WRS are very comprehensive. There are a variety of ENT templates, and my providers have customized the templates to the exam that they do. I added a skin section to the ENT template since many of my patients have complaints about their skin. I am able to define if their skin is red, inflamed or swollen. I can compare these conditions the following visit. This shows me if they have improved or not and if there are new conditions arising. I also like the pediatric ENT template. Its very helpful when you see children because they cant always verbalize their complaints. WRS Automatic Patient Appointment Reminders are extremely beneficial. I have seen my staffs efficiency increase because they arent spending time making phone calls to remind patients that they have an appointment. Patients get an automatic email and a call reminding them of their appointment. Finally, what differentiates WRS from other EMR companies is the superb customer service and support. Other EMR companies walk away after a couple of training sessions, but WRS provides continued support. The WRS Team is very responsive.

November 2019

Carey from Augusta ENT dba Keefe Centre

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

November 2019

Best Bang for the Buck

We love the ease of charting, coding and billing. Also the MIPS and MU data collection and submission allowed us to attest successfully every year. I am a fan.

Pros

I feel it is very intuitive. Its design also allows for a staged implementation which allowed our staff to become proficient in one area before adding another component to their workflow.

Cons

I don't like the reports. They are very hard to generate and not intuitive and I've had recent data errors which are still not resolved. I also think that utilizing software designers overseas which is apparent due to the language used in various aspects in the program, results in awkward phrasing and can lead to misunderstanding overall. One ex of this: the appointment reminder.....Here is what it says: Appointment Reminder for [SENSITIVE CONTENT HIDDEN] if you cannot attend. "....cannot attend." It's awkward and not what is generally used to confirm an appointment. Maybe if you were responding to an invitation. But not confirming an appointment. It sounds weird.

Reasons for Choosing ENT-Cloud

Cloud-based and affordable.

July 2013

Denton from Denton Combs, CNP

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2013

I opened Denton Combs, CNP; a solo ENT and allergy practice in Sioux Falls, SD. After using a free EMR for several months, I decided to look for a new system because I was having difficulty with billing. The system wasnt integrated and that was a problem. I looked at almost a dozen EMRs. I wanted a system that was customized for my type of practice. WRS can be customized to ENT, but I also care for patients with diabetes and cholesterol issues. WRS is also beneficial when I treat these patients. WRS is a completely integrated EMR, meaning that everything is connected, which is very convenient. I am extremely impressed with WRS Billing Services and Billing Module, which are also integrated in the EMR. I have very few claims rejections. WRS informs me if I have missed any elements of the exam, which is beneficial when entering codes. WRS e-prescribing capability enables my staff to save time. They can send Rxs without having to make phone calls to the pharmacy. Patients are happy with getting their prescriptions fast. Because we are located in South Dakota, where inclement weather is a given, having accessibility to patients records when we are out of the office was crucial. WRS offers unlimited accessibility. My Nurse and Medical Assistant access WRS from home even when the weather isnt bad. They are able to log onto WRS Patient Portal to see if patients have any questions or messages. Another advantage of using WRS is that in the evening, I can prepare for the patients I will be seeing the next day. When I am at home, I can look at their lab reports and charts and be ready for patients. WRS automatic Patient Reminders are advantageous. Patients receive calls or emails prior to their appointment. This capability also gets the staff away from being on the phone so they can provide more care to patients and answer their questions. This is helpful since I add a lot of new patients every month. WRS is very user friendly. It was simple to learn how to use the system, and it's also a very affordable EMR; not to mention the WRS Team is very responsive.

September 2017

James from Mark H Montgomery, MD PA

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2017

Past patient evaluations easily incorporated into a new visit and management of allergy patients is a benefit.

Satisfactory EHR system but needs improvements.

Pros

Cloud based, easy to adapt and develop specific templates for a global visit to include CPT and ICD-10 codes.

Cons

Does not incorporate the referring physician so that letters to referral MDs are hard to send out. Need to update the fax numbers of all the physicians in the referral area which requires administration of the team to perform. The instructional videos are out of date with the newer versions of the software.

April 2013

Raymond from Mid State ENT

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2013

My practice is Mid State ENT. My partner and I have two offices, one in Hendersonville and the other in Gallatin,TN. We also work at a couple of hospitals and a couple of surgery centers. Every week we each see about 90 patients and our nurse practitioner sees about 40 patients. We had used many different systems over the past ten years, but we were not happy with any of them. We were very interested in obtaining Meaningful Use financial incentives and WRS helped us to meet all of the criteria. We recently received our MU monies. We previously tried to e-prescribe, but with our previous system, it was labor intensive. E-prescribing is integrated into WRS, so it is not difficult to e-prescribe anymore. E-prescribing is convenient for our patients and it enables us to better track their medications. WRS training was superb. We had one-on-one training. WRS tutorials are extremely beneficial, especially the tutorials about templates and how to create them. One of the many benefits of WRS is the Fax Queue. I no longer have a bunch of papers on my desk. Everything comes into our queue. One of the greatest perks about WRS web-based EMR is that we can access it from anywhere. We often get phone calls in the evening from patients who may need more pain medication. Its easy to access their records and ascertain whether they underwent surgery and if it is realistic that they need more medicine at this time. Our ability to treat patients at night or on weekends, instead of sending them to the ER has increased patient satisfaction. Finally, I highly recommend WRS. Im very satisfied with the templates and the quality of my notes.

May 2015

Shelly from Janice L. Birney, MD, PC

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2015

Shelly from Dr. Janice Bireny's office

Pros

User friendly. I like the self-training videos and the one on one contact with the company. They are very professional and helpful!

Cons

Nothing. I think it is a great software for medical practices.

May 2014

Melissa from Mark H. Montgomery MD PA

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

4.0

Customer support

1.0

Functionality

4.0

May 2014

Practice Management Review

Pros

WRS is web-based and has virtually 0% downtime. Start-up is quick.

Cons

We were told that the product was highly customizable. We found that customizing is not that user-friendly. Technical support requires opening a ticket and spending a lot of time typing back and forth.