About i4a AMS

i4a AMS is a cloud-based association management solution designed for trade and professional associations of all sizes. It offers chapter management, fundraising management, committee management, email marketing and member portal within a suite. 

i4a AMS features content management which allows website admins to publish content on their websites. Users can also define access permissions for website content based on groups and subdivisions.

i4a AMS offers database management for association information such as applications, renewals, meetings, registrations, forms and member directories. Users can also manage image libraries, resource directories and certifications using member information from the database.

The solution also offers e-comm...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of i4a AMS

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(0)

0

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

February 2019

Amber Elaine from COUNCIL OF COLLEGES OF ARTS & SCIENCES

Verified Reviewer

Company Size: 2-10 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Ideal association management software

Pros

i4a allows us to do so much, despite being an office of just 2 FTE. We have hundreds of universities in our association, with thousands of individuals engaged. The software allows us to provide a professional website, register participants for our workshops and meetings, easily remind members about membership renewal, and now also integrate with an online community platform (and a lot more). The help ticket system works great and the i4a team is knowledgeable and professional.

Cons

There hasn't been anything not to like; I've used much more expensive, custom-built solutions at other organizations and this is easier to use!

July 2020

Mary from CCFM

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

What a Relief!

I really like the personal touch with I4A. I feel like I know the people behind the scenes and frankly, don't know how they do what they do for so little money!

Pros

How wonderful to have found I4A. It was recommended to me by another executive director of a non-profit association. After seeing it in action on their website, I knew it was what we need. The last software we were using had impersonal, high-turnover staff. Calling the hotline was a crap-shoot as to whether you would get someone helpful or not. So far, with I4A, the help and support has been phenomenal. Quick, knowledgeable, personal, consistent help is available. The features are so great for an association and it worked with our Wordpress website so beautifully. Our members are going to be so relieved to have something that works so well!

Cons

Can't think of a thing. So far, everything has been an improvement over what we had.

August 2019

Tamara from GMP

Company Size: 11-50 employees

Industry: Executive Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

August 2019

It’s ok for low budgets

Pros

I’m not a fan of this AMS however, since I’ve been using it for more than 3 year I came to terms with all the things it doesn’t have to offer. I wouldn’t recommend it to anyone who’s looking for a new solution. But if your budget is low, you can give it a try.

Cons

Very limited functionality, not user-friendly, takes a lot of time to do one-click operations. On a positive side, their support team will assist with your issues but once you exceed your contracted hours, you’ll be billed for any extra work and it’s not cheap.

May 2020

Dawn from National Society Colonial Dames 17th Century

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Amazing Customer Support & Value for the $$$

This platform has allowed our leadership, who are located all over the US, to see live real-time data from the comfort of their own homes without office staff having to run and email reports. Having a centralized database has rendered obsolete various methods of tracking data that had been developed over the years such as Excel spreadsheets and MS Access databases, none of which talked to each other of course. Aggregating the data was the most painful part of the transition and we are still cleaning up the data, six years later. But, that's not i4a's fault, in fact they are a part of the solution.

Pros

All of the features that we are using are excellent and the customer service is amazing! The support wiki is extremely in depth and will guide a user step by step to do anything they need. The team will also do some excellent custom work for you if needed and they are constantly adding new functionality. It's brought our 10,000+ member nonprofit into the 21st Century! I would highly recommend this for any organization looking to manage their membership and move away from multiply databases and spreadsheets to manage their data.

Cons

There are so many functions that the software provides out of the box that it can be a bit overwhelming. But, the customer service is so amazing that you are guided step by step and you never feel alone.

Reasons for Choosing i4a AMS

Best value for the money. Excellent reviews. Amazing customer service. Since our leadership changes every two years, we needed a consistent platform for our membership management and many of our business processes. Also, i4a isn't distracted with creating and marketing new software so their efforts are fully on maintaining and improving their AMS.

June 2017

Gayle from Council of Colleges of Arts & Sciences (CCAS)

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Our non-profit uses i4a for all aspects of our organization-website; member database; finance, sales

It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website!

Pros

For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team! Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions. The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down.

Cons

A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers!