About Join It

Join It is a cloud-based membership management solution built for small and midsize businesses. It allows users to build a centralized membership database, search contacts, create web pages and more.

With Join it, businesses can create customizable landing pages for their events and invite prospective and current members to register for upcoming events. Organizations can create custom membership plans offering different benefits at different prices. Membership renewal periods can be defined using recurring billing tools.

Join It offers dedicated portals that enable members to create profiles and enter personal details, including profile photos. The solution integrates with Stripe to process online payments. It also integrates with various other applic...


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Supported Operating System(s):

Web browser (OS agnostic)

39 Reviews of Join It

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(35)

35

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

June 2020

Taylor from Alberta Hands & Voices

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Highly Recommended

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Pros

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Response from Join It

Replied July 2020

Thanks for the very kind words, Taylor! It's a pleasure to support you!

February 2020

John from The Roots.FM

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

The more you use, the better the fit

Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.

Pros

We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.

Cons

I guess we wanted to eat our cake and lose weight too. We had to adapt a few of our membership options to the way Join It wanted to handle them. Once we did, everything was fine. In fact I forgot what the origional way we wanted to do things it was. I would have prefered to bring more of Join It's member facing screens into our WordPress WEB site. We use their Portal and no members seem to care.

Reasons for Choosing Join It

After doing a few demos it became clear to us that Join It just made more sense right "out of the box." I signed up for the Join It free 30 day test drive. In a day or 2 we were all setup and on-line. No need to look further.

Response from Join It

Replied February 2020

Thanks so much for the very kind words, John! Our favorite compliment to hear is that we keep it "Easy to Use!". We're looking forward to working with you!

December 2019

Jorge A from Burns & McDonnell

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Utilities

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2019

Good Potential Membership APP

Very simple and good if you like minimalistic approach but high price for what you get.

Pros

I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs

Cons

Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.

Reasons for Choosing Join It

I have not purchase joinIt yet. Strongly considering TidyHQ for better features and lower price.

April 2020

Jim from Hands-on House Children's Museum of Lancaster

Company Size: 11-50 employees

Industry: Museums and Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Saved!

Pros

After a horrid launch with a competitive product, I switched to JoinIt and was up and running in 1 day. No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done. Taking on new members within the hour.

Cons

I'll let you know. Would rather have not paid out 12 months up front.

Response from Join It

Replied April 2020

Thanks for the kind words, Jim! We're thrilled that we were able to get you up and running so quickly! :)

July 2019

Justin from PowellsWood Garden

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Finally a dedicated solution just to manage membership

Overall, we are very satisfied with this product. We have tried several other alternatives that we had to use all sorts of workarounds to achieve our goals. Join It is a streamline membership management solution.

Pros

My favorite feature of Join It is that it focuses on managing memberships. Many of the other CRM solutions we discovered provide 25 features, but are lacking on member management.

Cons

Sometimes the website is slow and data entry takes a bit too long.

Response from Join It

Replied July 2019

Thanks for the kind words, Justin! It's been an absolute pleasure working with you and the PowellsWood Garden!